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PROCUREMENT OPPORTUNITY

Non-Emergency Patient Transport Services (NEPTS)

NHS West Yorkshire Integrated Care Board · compiled

Tender information last checkedLast checked 30 Sept 2026, 08:38.

Opportunity overview

Non-emergency Patient Transport (NEPTS) provides pre-planned and on-day (unplanned) transport to support eligible patients to access NHS funded care. NEPTS caters for those patients who are either too ill to get to hospital without assistance or for whom travelling may cause their condition to deteriorate. The service provides for a wide range of patient mobilities, requiring a variety of vehicle types and levels of care consistent with the patient's medical needs - including specialist moving and handling or support during transport such as provision of oxygen.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£32.5m
Awarded
Not supplied
Contract signed
3 Sept 2025
Award ID
053937-2025-1
Status
active
Identifier
00000N/A
Location
Wakefield, UK, WF2 0XQ, United Kingdom

Classification

  • CPV85143000 — Ambulance services

Lots

  • The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.<br/>The Contract Term is 22 months. 1st October 2025 to the 31st July 2027. Additional information: The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. <br/>The criteria of the PSR have been applied as follows:<br/>Quality and innovation (including performance): 60%<br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C386124
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. The Standstill Period will begin on the day after the publication of this notice. Representations by providers must be made to the relevant authority in writing to the named Contact Person. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.<br/>Written representations should be sent to wyicb-kirk.procurement@nhs.net

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
VI.3.0.1

New Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using the Direct Award C process.

Old Value

Text
This is a Provider Selection Regime (PSR) intention to award notice. The Standstill Period will begin on the day after the publication of this notice and shall end at midnight on the 17th September 2025. Representations by providers must be made to the relevant authority in writing to the named Contact Person. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.Written representations should be sent to wyicb-kirk.procurement@nhs.net Your response must include the information belowCost criterion / Price The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard.Weighting:100The service has been reviewed against the key criteria of the Provider Selection Regime. The criteria were given the following weightings throughout.Quality and innovation (including performance): 60%, including 40% for performance against contractual KPIs. Value: 10%Integration, collaboration and service sustainability: 10%Improving access, reducing health inequalities and improving choice: 10%Social value: 10%The existing provider scored over 70%, which is the Contract Authority’s pass mark to proceed with the intent to award notice.The existing provider has consistently met the majority of KPIs (6 out of 9) within the preceding 12 months. Under-performance against 2 out of 9 KPIs has been marginal, and where performance improvement can be evidenced throughout the preceding 12 months. The Contracting Authority has assessed this to be acceptable. The existing provider’s non-achievement of 1 Key Performance Indicator - for its call-handling response - has been scrutinised (throughout the 2024/25 financial year) and has been subject to a specific project since April 2025 to reduce the volume of calls and improve performance. From April 2025 to July 2025, under-performance is now marginal and the KPI has been met in-full for June and July 2025. The Contracting Authority has assessed this to be acceptable. For the other aspects of the key criteria, the Contracting Authority adopted a standardised scoring matrix. This consisted of assessing the information from the review of service against the requirements listed within the statutory guidance for the Provider Selection Regime. There are no declarations of Interest.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85143000
Scheme
CPV
Description
Ambulance services

Procedure reasons

Entry 1
Id
D_REPETITION_EXISTING
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.<br/>The Contract Term is 22 months. 1st October 2025 to the 31st July 2027. Additional information: The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. <br/>The criteria of the PSR have been applied as follows:<br/>Quality and innovation (including performance): 60%<br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKE4

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-67022
Name
NHS West Yorkshire Integrated Care Board

Roles

buyer

Address

Region
UKE4
Locality
Wakefield
Postal Code
WF1 1LT
Country Name
United Kingdom
Street Address
White Rose House, West Parade

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS West Yorkshire Integrated Care Board

Contact

Name
Simon Rowe
Organisation 2
Id
GB-FTS-159884
Name
Yorkshire Ambulance Service NHS Trust

Roles

supplier

Address

Region
UK
Locality
Wakefield
Postal Code
WF2 0XQ
Country Name
United Kingdom
Street Address
Logistics Hub, Unit C1, Telford Way, Wakefield 41 Industrial Estate, Wakefield, WF2 0XQ

Details

Scale
large

Identifier

Id
00000N/A
Legal Name
Yorkshire Ambulance Service NHS Trust
Organisation 3
Id
GB-FTS-105754
Name
WYICB PSR Review Panel

Roles

reviewBody

Address

Locality
Wakefield
Postal Code
WF1 1LT
Country Name
United Kingdom
Street Address
White Rose House, West Parade

Details

Identifier

Legal Name
WYICB PSR Review Panel
Organisation 4
Id
GB-FTS-123151
Name
NHS England Independent Patient Choice and Procurement Panel

Roles

mediationBody

Address

Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom
Street Address
London

Details

Identifier

Legal Name
NHS England Independent Patient Choice and Procurement Panel

Award information

Award 1
Id
053937-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-159884
Name
Yorkshire Ambulance Service NHS Trust

Related lots

1

Contracts and changes

Entry 1
Id
053937-2025-1
Status
active
Award ID
053937-2025-1
Date Signed
4 Sept 2025, 00:00

Value

Amount
32,500,000
Currency
GBP

Recorded locations

  • Buyer location · Wakefield · UKE4 · WF1 1LT · United Kingdom
  • Delivery location · UKE4

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-059426-2025-10-02T17:19:40+01:00compiled ·