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PROCUREMENT OPPORTUNITY

CRM for NHSE participant/candidate data

NHS England · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 08:06.

Opportunity overview

There is a corporate strategy to reduce the number of different CRM systems in use across NHS England. The current CRM used by the former Leadership Academy has been marked for transfer to the new corporate CRM system. This was anticipated June 2025 but has been delayed. As there continues to be a need to store and manage contact details and other key information in relation to the applicants, participants and alumni of leadership development programmes. This business case sees to provide cover in the interim pending corporate solution transfer.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SugarCRM UK Ltd

Match pending…
Contract value
£30k
Awarded
Not supplied
Contract signed
27 Jul 2025
Including VAT
£30k
Award ID
1
Status
active
Location
Cheltenham, UKK13, GL50 3PR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C381362
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDPT-3135-BWWY
Name
NHS England

Roles

buyer

Address

Region
UKI45
Country
GB
Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom
Street Address
Wellington House, 133-135 Waterloo Rd

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PDPT-3135-BWWY
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-FTS-158939
Name
SugarCRM UK Ltd

Roles

supplier

Address

Region
UKK13
Country
GB
Locality
Cheltenham
Postal Code
GL50 3PR
Country Name
United Kingdom
Street Address
Fourth Flr St James House, St James' Square,

Details

Vcse
No
Scale
large

Contact

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
48445000
Scheme
CPV
Description
Customer Relation Management software package

Suppliers

Supplier 1
Id
GB-FTS-158939
Name
SugarCRM UK Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Title
CRM for NHSE participant/candidate data
Status
active
Award ID
1
Date Signed
28 Jul 2025, 00:00
Above Threshold
No

Value

Amount
30,000
Currency
GBP
Including VAT
30,000

Period

Ends
30 Jul 2026, 23:59
Starts
31 Jul 2025, 00:00

Documents

Entry 1
Id
051537-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
27 Aug 2025, 11:39

Recorded locations

  • Buyer location · London · UKI45 · SE1 8UG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-058e6d-2025-08-27T11:39:28+01:00Contract details notice on Find a Tender ·