ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

ALM Platform- Atlassian SaaS Migration

HM Revenue & Customs · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 08:02.

Opportunity overview

HMRC require a project management tool for tracking issues, bugs and tasks in software development and a collaborative workspace where teams can create, share and manage documentation and knowledge. These tools need to be able to integrate to allow teams to plan projects, track progress and maintain organised accessible information. The solutions need to be integrated to allow for transition between project tracking and documentation as well as being highly customisable to support complex workflows across software, business and IT teams. The system also needs to be compatible with a range of plugins that HMRC already utilise and requires robust permission controls to maintain the security of HMRC systems. HMRC are planning to consolidate multiple siloed software instances across CDIO, ECS, DPS, EIS, B&T/CDS and HMRC Digital into SaaS based platforms. This is focusing on the need to procure the following licenses for the Atlassian Jira/Confluence software. License requirement: Atlassian Enterprise Cloud, 9000 Users for Jira, Confluence Bundled with Rovo for 9000 Users Atlassian Guard Premium 9000 users, Jira Service Management Enterprise 300 Agents, Jira Product Discovery Premium 1000 Users.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Atlassian Pty. Ltd.

No match
Published award value
£5.3m
Awarded
21 Sept 2025
Award ID
1
Status
active
Identifier
GB-PPON PCMN-3518-DWCZ
Location
Sydney, NSW, AU, 2000, Australia

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SR2497099450
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Atlassian Jira/Confluence is a key piece of software for the organisation as it is used for both tracking tasks and managing agile projects as well as enabling teams to collaborate and document work on said projects in a shared organised space. Moving to an alternative solution would cause significant disruption and risk to the authority. This would create disproportionate technical and resource challenges that would impact business operations and not demonstrate commercial value or provide the most economically advantageous outcome

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PVMW-8599-JZNJ
Name
HM Revenue & Customs

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1A 2BQ
Country Name
United Kingdom
Street Address
100 Parliament Street

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PVMW-8599-JZNJ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PCMN-3518-DWCZ
Name
Atlassian Pty. Ltd.

Roles

supplier

Address

Region
AU
Country
AU
Locality
Sydney, NSW
Postal Code
2000
Country Name
Australia
Street Address
Level 6, 341 George Street

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PCMN-3518-DWCZ
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
22 Sept 2025, 00:00
Title
ALM Platform- Atlassian SaaS Migration
Status
active
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom
Entry 3
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
5,297,791
Currency
GBP
Including VAT
6,357,349.2

Documents

Entry 1
Id
051488-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
27 Aug 2025, 10:44
Entry 2
Id
058451-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
22 Sept 2025, 12:06

Suppliers

Supplier 1
Id
GB-PPON-PCMN-3518-DWCZ
Name
Atlassian Pty. Ltd.

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
2 Oct 2025, 23:59

Related lots

1

Contract period

Ends
1 Oct 2028, 23:59
Starts
2 Oct 2025, 00:00

Standstill Period

Ends
1 Oct 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
ALM Platform- Atlassian SaaS Migration
Status
active
Award ID
1
Date Signed
2 Oct 2025, 00:00
Above Threshold
Yes

Value

Amount
5,297,791
Currency
GBP
Including VAT
6,357,349.2

Period

Ends
1 Oct 2028, 23:59
Starts
2 Oct 2025, 00:00

Documents

Entry 1
Id
A-6268
Format
application/pdf
Description
HMRC-Atlassian redacted contract.
Document Type
contractSigned
Entry 2
Id
065886-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
16 Oct 2025, 12:19

Agreed Metrics

Entry 1
Id
1
Title
Social Value
Description
Percentage of operations run on renewable electricity.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
Service Availiability
Description
Uptime percentage of the services over a monthly period.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
Incident Response Time
Description
Percentage of initial response times that meet the service level agreements.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12

Recorded locations

  • Buyer location · London · UKI32 · SW1A 2BQ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-058e4a-2025-10-16T12:19:50+01:00Transparency notice on Find a Tender ·