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PROCUREMENT OPPORTUNITY

ICT Managed Services

Canterbury City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 21:27.

Opportunity overview

Canterbury City Council on behalf of Canterbury Environment Company ("CEC") wishes to select and appoint a suitable supplier for the provision of ICT Managed Services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

AKITA SYSTEMS LIMITED

Match pending…
Contract value
£163.6k
Awarded
Not supplied
Contract signed
8 Jan 2026
Including VAT
£196.3k
Award ID
1
Status
active
Identifier
GB-COH 03297540
Location
Wrotham, UKJ46, TN15 7AF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025/S 000-072312
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Canterbury City Council
Id
GB-PPON-PXJX-9843-DLGM

Identifier

Scheme
GB-PPON
Id
PXJX-9843-DLGM

Address

Street Address
14 Rose Lane
Locality
Canterbury
Postal Code
CT12UR
Country
GB
Country Name
United Kingdom
Region
UKJ44

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
AKITA SYSTEMS LIMITED
Id
GB-COH-03297540

Identifier

Scheme
GB-COH
Id
03297540

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PDJP-9373-XGRM

Address

Street Address
Unit 15 Nepicar Park
Locality
Wrotham
Postal Code
TN15 7AF
Country
GB
Country Name
United Kingdom
Region
UKJ46

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKJ4
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-03297540
Name
AKITA SYSTEMS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
ICT Managed Services
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
8 Jan 2026, 00:00

Period

Starts
9 Jan 2026, 00:00
Ends
8 Jan 2029, 23:59
Max Extent Date
31 Jan 2029, 23:59

Renewal

Description
Subject to the satisfactory performance of the Services and at CEC's entire discretion. Any such extension shall be on the same terms and conditions of this Contract and shall be subject to mutual agreement in writing

Value

Including VAT
196,263.39
Amount
163,552.83
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI-1
Description
Number of P1 incidents responded to outside of target time (cumulative for the duration of the contract)
Entry 2
Id
2
Title
KPI-2
Description
Number of P1 incidents responded to outside of target time (12 months rolling average)
Entry 3
Id
3
Title
KPI-3
Description
Number of P2 and P3 incidents responded to outside of target time (cumulative for the duration of the contract)
Entry 4
Id
4
Title
KPI-4
Description
Number of P2 and P3 incidents responded to outside of target time (12 months rolling average)
Entry 5
Id
5
Title
KPI-5
Description
Number of P3-P5 incidents responded to outside of target time (cumulative for the duration of the contract)
Entry 6
Id
6
Title
KPI-6
Description
Number of P3-P5 incidents responded to outside of target time (12 months rolling average)
Entry 7
Id
7
Title
KPI-7
Description
Percentage of customer feedback responses which are satisfied

Documents

Entry 1
Id
022809-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
13 Mar 2026, 10:52
Format
text/html

Recorded locations

  • Buyer location · Canterbury · UKJ44 · CT12UR · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 022809-2026Contract details notice on Find a Tender ·