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PROCUREMENT OPPORTUNITY

Provision of Security Services to Designated Accommodation Sites

Cornwall Council · Pipeline notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 08:00.

Opportunity overview

Cornwall Council is seeking a qualified and trauma-informed security provider to deliver professional security services across designated supported accommodation schemes for individuals experiencing homelessness or at risk of rough sleeping. The successful supplier will provide static and mobile patrols, incident response, and emergency management across multiple sites in Cornwall. Services will be delivered by SIA-licensed personnel with enhanced DBS checks, working in collaboration with housing support teams and site managers to ensure the safety of service users, staff, and the wider community. This procurement is being conducted under the Light Touch Regime in accordance with the Procurement Act 2023, allowing procedural flexibility while maintaining transparency and equal treatment. The contract will run for an initial term of three (3) years, with an option to extend for a further three (3) years, offering a maximum potential duration of six (6) years.

Classification

  • CPV79710000 — Security services
  • CPV79713000 — Guard services
  • CPV79715000 — Patrol services

Lots

  • Lot 1£4.1m

Documents and notices

  • Procurement termination notice on Find a TenderOpen source ↗
  • Tender notice on Find a TenderOpen source ↗
  • Pipeline notice on Find a TenderOpen source ↗
  • Invitation to Tender (ITT) – Provision of Security Services to Designated Accommodation Sites This document sets out the full details of Cornwall Council’s procurement for professional security services across supported accommodation schemes. It includes the scope of services, contract structure, procurement procedure under the Light Touch Regime (PA2023), evaluation criteria, service levels, KPIs, and instructions for tender submission. The ITT outlines both Stage 1 (PSQ) and Stage 2 (Final Tender) requirements and forms the basis for supplier responses.Open source ↗
  • Specification – Provision of Security Services to Designated Supported Accommodation Sites This document outlines the detailed service requirements for the delivery of professional security services across Cornwall Council’s supported accommodation schemes. It includes the scope of services, operational expectations, staffing qualifications, safeguarding standards, emergency response protocols, and key performance indicators (KPIs). The specification defines the trauma-informed approach required, site-specific needs, and the flexible delivery model via Task Order Forms.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN715931
Status
cancelled
Published risks
please refer to section 9 of the ITT document
Above Threshold
Yes
Procurement Method
selective
Main Procurement Category
services
How to submit
https://www.supplyingthesouthwest.org.uk - Search Latest Opportunities - Search for Project reference DN715931 Provision of Security Services to Designated Accommodation Sites
Procurement Method Details
Competitive flexible procedure
Expression Of Interest Deadline
11 Sept 2025, 00:00

Covered By

GPA

Procedure

Features
This procurement is being conducted by Cornwall Council under the Competitive Flexible Procedure in accordance with Section 20 of the Procurement Act 2023 and the flexibilities afforded to Light Touch Contracts under Section 9 and Schedule 1 of the Procurement Regulations 2024. The contract concerns the provision of professional, trauma-informed security services to designated supported accommodation sites across Cornwall. The Authority has opted for a two-stage multistage process to ensure proportionality, manage bidder volume, and maintain high service standards. This approach is informed by prior market engagement and the volume of responses received in a previously abandoned procurement for similar services. Stage 1 invites all interested suppliers to submit a Procurement Specific Questionnaire (PSQ), which includes pass/fail criteria and scored sections assessing technical and professional capability, local operational presence, and TUPE transition planning. Up to five (5) suppliers will be shortlisted based on moderated scores and invited to participate in Stage 2. Stage 2 comprises the Invitation to Tender (ITT), where shortlisted suppliers submit final tenders. These will be evaluated using a Price per Quality Point (PQP) methodology to identify the Most Advantageous Tender. Quality criteria include service delivery, workforce capability, risk management, value for money, technology use, and social value. Price submissions must meet minimum hourly rate and cost ratio requirements. The procedure is designed to be transparent, competitive, and tailored to the complexity and sensitivity of the service, which involves safeguarding vulnerable individuals in high-risk environments. The Authority reserves the right to invite the next highest-ranked supplier(s) from Stage 1 if any shortlisted supplier withdraws or fails to submit a compliant tender. Modifications to the procurement and contract are permitted under Section 74(2) of the Act, reflecting the dynamic nature of the service and the need for operational flexibility via Task Order Forms. The contract will not be divided into Lots, as a single-provider model is deemed proportionate and necessary to ensure consistency, safeguarding compliance, and rapid mobilisation across multiple sites. This procedure aligns with PA2023 principles of equal treatment, transparency, and proportionality, and supports Cornwall Council’s strategic objectives for community safety, public protection, and inclusive service delivery.
Is Accelerated
Yes
Accelerated Rationale
Light touch contract

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
15 Dec 2025, 23:59

Communication

Future Notice Date
22 Aug 2025, 23:59

Contract terms

Financial Terms
please refer to the ITT document appendix D with Contract terms and conditions

Enquiry period

Ends
27 Aug 2025, 00:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
Yes

Value

Amount
4,092,869
Currency
GBP
Including VAT
4,911,443

Options

Description
The contract includes an option to extend for a further three (3) years beyond the initial three-year term. Scope flexibility via Task Order Forms is integral to the contract and not considered an optional feature.

Renewal

Description
The contract will commence on 1 April 2026 for an initial term of three (3) years. The Authority reserves the right to extend the contract for a further period of up to three (3) additional years, resulting in a maximum potential duration of six (6) years (3+3). Any extension will be subject to performance, funding availability, and the Authority’s operational requirements. The extension mechanism is built into the contract terms and may be exercised at the Authority’s sole discretion, in accordance with the Procurement Act 2023 and applicable regulations.

Second Stage

Maximum Candidates
5
Minimum Candidates
5

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Weighting Description
The contract will be awarded based on the Most Advantageous Tender using a Price per Quality Point (PQP) methodology. The evaluation comprises both quality and price elements, with the following weightings: Quality (100%): Assessed through responses to eight scored questions covering service delivery, workforce capability, risk management, value for money, innovation, and social value. Each question is weighted individually, with the total quality score contributing to the PQP calculation. Price: Evaluated as part of the PQP formula, where the supplier’s total price is divided by their total quality score to determine value for money. The lowest PQP score identifies the most advantageous tender. Social value is embedded within the quality assessment and includes both quantitative and qualitative components. Suppliers must meet minimum compliance thresholds to be considered. please refer to the ITT document for details.

Criteria

Criterion 1
Name
PQP
Type
quality
Description
The contract will be awarded based on the Most Advantageous Tender using a Price per Quality Point (PQP) methodology. The evaluation comprises both quality and price elements, with the following weightings: Quality (100%): Assessed through responses to eight scored questions covering service delivery, workforce capability, risk management, value for money, innovation, and social value. Each question is weighted individually, with the total quality score contributing to the PQP calculation. Price: Evaluated as part of the PQP formula, where the supplier’s total price is divided by their total quality score to determine value for money. The lowest PQP score identifies the most advantageous tender. Social value is embedded within the quality assessment and includes both quantitative and qualitative components. Suppliers must meet minimum compliance thresholds to be considered.

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2032, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Suppliers must demonstrate appropriate legal and financial standing to deliver the contract. This includes: Confirmation of registration on the Central Digital Platform (CDP) with up-to-date core supplier information. Submission of exclusion information for the supplier and associated persons, including checks against the Cabinet Office debarment list. Evidence of economic and financial standing, assessed via independent credit rating reports and financial ratios (turnover, liquidity, gearing, and net profit margin). Minimum turnover requirement of £1,700,000 per annum over the last two financial years. Minimum liquidity ratio of 1.0 and gearing ratio below 90%. Suppliers must hold or commit to holding appropriate insurance levels and SSIP accreditation (or equivalent). Where applicable, parent company guarantees or other securities may be required. Failure to meet these conditions may result in exclusion from the procurement process.
Criterion 2
Type
technical
Description
Suppliers must demonstrate sufficient technical and professional capability to deliver the required security services across multiple supported accommodation sites. This includes: Proven experience in delivering contracts of similar nature, scale, and complexity, particularly involving vulnerable service users and trauma-informed environments. Evidence of operational readiness and local presence in Cornwall, including staffing, supervision, and rapid response capabilities. A clear plan for managing TUPE transitions, onboarding inherited staff, and ensuring compliance with safeguarding, SIA licensing, and training requirements. Ability to mobilise services by the contract start date, including equipment, personnel, and site-specific arrangements. Completion of the Procurement Specific Questionnaire (PSQ), including scored responses on technical capacity, local infrastructure, and quality assurance mechanisms. Failure to meet these conditions may result in exclusion from the procurement process. please refer to the ITT document for details
Criterion 3
Description
Suppliers are selected through a two-stage Competitive Flexible Procedure under the Light Touch Regime of the Procurement Act 2023. Stage 1 involves completion of a Procurement Specific Questionnaire (PSQ), which assesses: Compliance with exclusion grounds and registration on the Central Digital Platform. Legal, financial, and insurance standing. SIA Approved Contractor Scheme accreditation. Technical and professional capability, including relevant experience, local operational presence in Cornwall, and TUPE transition planning. Responses to scored PSQ questions are evaluated and moderated by a panel. The five highest scoring suppliers were shortlisted and invited to submit full tenders in Stage 2.
For Reduction
Yes

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK3
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKK3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79715000
Scheme
CPV
Description
Patrol services
Entry 2
Id
79713000
Scheme
CPV
Description
Guard services
Entry 3
Id
79710000
Scheme
CPV
Description
Security services

Published documents

Entry 1
Id
L-1
Description
Invitation to Tender (ITT) – Provision of Security Services to Designated Accommodation Sites This document sets out the full details of Cornwall Council’s procurement for professional security services across supported accommodation schemes. It includes the scope of services, contract structure, procurement procedure under the Light Touch Regime (PA2023), evaluation criteria, service levels, KPIs, and instructions for tender submission. The ITT outlines both Stage 1 (PSQ) and Stage 2 (Final Tender) requirements and forms the basis for supplier responses.
Document Type
biddingDocuments
Entry 2
Id
L-10
Description
Specification – Provision of Security Services to Designated Supported Accommodation Sites This document outlines the detailed service requirements for the delivery of professional security services across Cornwall Council’s supported accommodation schemes. It includes the scope of services, operational expectations, staffing qualifications, safeguarding standards, emergency response protocols, and key performance indicators (KPIs). The specification defines the trauma-informed approach required, site-specific needs, and the flexible delivery model via Task Order Forms.
Document Type
biddingDocuments
Entry 3
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 4
Id
050558-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
21 Aug 2025, 14:34
Entry 5
Id
066596-2025
Format
text/html
Notice Type
UK12
Description
Procurement termination notice on Find a Tender
Document Type
tenderCancellationNotice
Published
20 Oct 2025, 10:20

Planning and budget

Documents

Entry 1
Id
050455-2025
Format
text/html
Notice Type
UK1
Description
Pipeline notice on Find a Tender
Document Type
plannedProcurementNotice
Published
21 Aug 2025, 11:19

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PYRH-9827-DWLP
Name
Cornwall Council

Roles

buyer

Address

Region
UKK30
Country
GB
Locality
Truro
Postal Code
TR1 3AY
Country Name
United Kingdom
Street Address
County Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PYRH-9827-DWLP
Scheme
GB-PPON

Contact

Name
Andy Trout
Telephone
+441872322222

Award information

Award 1
Id
1
Status
cancelled
Status Details
The decision to terminate was made on 17th October 2025 and reflects a discrepancy identified in the assessment of the Stage 1 procurement process in respect of which the Council has received notice of potential legal challenge. As the Council is no longer able to maintain the integrity of the procurement process it has made the decision to terminate the process and re-tender in order to ensure the preservation of public funds. This re-tender will be scheduled to be published in a few week’s time with an amendment to the PSQ.
Final Status Date
17 Oct 2025, 00:00

Related lots

1

Contracts and changes

Entry 1
Id
1
Status
cancelled
Award ID
1

Recorded locations

  • Buyer location · Truro · UKK30 · TR1 3AY · United Kingdom
  • Delivery location · UKK3 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-058bf4-2025-10-20T10:20:24+01:00Pipeline notice on Find a Tender ·