Appropriate Adult Service 2026

Opportunity overview

British Transport Police seeks the provision of an Appropriate Adult Service 24 hours a day, 7 days a week, 365 days of the year as, defined by the Police and Criminal Evidence Act (1984) and its Code of Practice for juveniles aged 10-17 years where a parent or guardian is unable or unwilling to attend; as well as for vulnerable adults detained in police custody, A vulnerable adult is considered to be from the age of 18. The role of the Appropriate Adult in custody is to ensure the welfare of the vulnerable person (adult and juvenile) is maintained, that they understand all processes put to them and that all decisions they make in custody are in their best interests and with all the available information and understanding. This is a requirement under Code C of PACE, and allows the AA to make representations, and speak on behalf of the vulnerable person on matters of welfare and understanding. Whilst it is required that an Appropriate Adult be present for all custody processes involving vulnerable persons. If an Appropriate Adult is not readily available during booking in or when a Juvenile is first brought to a custody, a telephone service will be available to assist with the initial booking in process. An Appropriate Adult in these circumstances will provide guidance and welfare support (but will not include formal consultation). In most cases the Appropriate Adult will be somebody related to the detained person such as a parent, adult, sibling, or a Social Worker with a responsibility for the ongoing welfare of the child. However, there are times when these people are unable, unwilling or unsuitable to function as an Appropriate Adult in custody and in these cases, police are required to call on another independent, responsible adult.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Appropriate Adults UK Ltd

Match pending…

Published award value: £675.8k
Awarded: 31 Oct 2025
Award ID: 1
Status: pending
Identifier: GB-PPON PQLL-5831-WPBD
Location: Wrexham, UKL23, LL11 6DQ, United Kingdom

Classification

CPV85311300 — Welfare services for children and young people

Lots

Lot 1£460k

Documents and notices

Contract award notice on Find a TenderOpen source ↗
Tender notice on Find a TenderOpen source ↗
Appendix A - Invitation To Tender - Appropriate Adult Service 2026Open source ↗
BTPCON1035 - 5 - PricingOpen source ↗
BTPCON1035 - 6 - QualityOpen source ↗
BTPCON1035 - 7 - Commercially Sensitive InformationOpen source ↗
BTPCON1035 - 8 - BTP Ethical Procurement StatementOpen source ↗
BTPCON1035 - Schedule 1 - Definitions_v1.1Open source ↗
BTPCON1035 - Schedule 2 - Specification_v1.1Open source ↗
BTPCON1035 - Schedule 3 - ChargesOpen source ↗
BTPCON1035 - Schedule 4 - Tender v1.2Open source ↗
BTPCON1035 - Schedule 5 - Commercially_Sensitive_InformationOpen source ↗
BTPCON1035 - Schedule 6 - Transparency_ReportsOpen source ↗
Appendix B - Specification of Requirements - Appropriate Adult Service 2026Open source ↗
BTPCON1035 - Schedule 11 - Continuous_ImprovementOpen source ↗
BTPCON1035 - Schedule 12 - Benchmarking v1.2Open source ↗
BTPCON1035 - Schedule 13 - Contract ManagementOpen source ↗
BTPCON1035 - Schedule 14 - BCDROpen source ↗
BTPCON1035 - Schedule 16 - Security v1.2Open source ↗
BTPCON1035 - Schedule 20 - Processing Data_v1.2Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: BTP/CON/1035
Status: complete
Published risks: Not applicable
Above Threshold: Yes
Procurement Method: open
Main Procurement Category: services
How to submit: www.mytenders.co.uk
Procurement Method Details: Open procedure

Covered By

GPA

Legal basis

Id: 2023/54
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗
Scheme: UKPGA

Expected award period

Ends: 27 Oct 2025, 23:59

Tender Period

Ends: 15 Sept 2025, 12:00

Contract terms

Financial Terms: The Contractor shall submit a single monthly consolidated invoice to be paid monthly in arrears. the Supplier shall provide invoice backing information as outlined above in paragraph 10 and as additionally defined in the specification of requirement to enable budget holders to confirm services requested.

Enquiry period

Ends: 1 Sept 2025, 17:00

Submission terms

Electronic Submission Policy: allowed

Languages

Lots and requirements

Entry 1

Id: 1
Status: complete
Has Renewal: Yes

Value

Amount: 460,000
Currency: GBP
Including VAT: 552,000

Renewal

Description: Not applicable

Suitability

Sme: Yes
Vcse: Yes

Award criteria

Criteria

Criterion 1

Name: Service Delivery
Type: quality
Description: Service Delivery

Numbers

Entry 1

Number: 1
Weight: order

Contract period

Ends: 11 Feb 2029, 23:59
Starts: 12 Feb 2026, 00:00
Max Extent Date: 11 Feb 2030, 23:59

Selection criteria

Criteria

Criterion 1

Type: economic
Description: Selection criteria as stated in the procurement documents

Criterion 2

Type: technical
Description: Selection criteria as stated in the procurement documents

Items and delivery

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85311300
Scheme: CPV
Description: Welfare services for children and young people

Published documents

Entry 1

Id: L-1
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608771 ↗
Description: Appendix A - Invitation To Tender - Appropriate Adult Service 2026
Document Type: biddingDocuments

Entry 2

Id: L-2
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608773 ↗
Description: Appendix B - Specification of Requirements - Appropriate Adult Service 2026
Document Type: biddingDocuments

Entry 3

Id: L-3
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608775 ↗
Description: Appendix C - Supplier Response Guidance - Appropriate Adult Service 2026
Document Type: biddingDocuments

Entry 4

Id: L-4
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608776 ↗
Description: Appendix D - Pricing Schedule - Appropriate Adult Service 2026
Document Type: biddingDocuments

Entry 5

Id: L-5
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608777 ↗
Description: BTPCON1035 - 1 - Part A - Contract Award Form
Document Type: biddingDocuments

Entry 6

Id: L-6
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608778 ↗
Description: BTPCON1035 - 1 - Part B - Core Terms BTP
Document Type: biddingDocuments

Entry 7

Id: L-7
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608779 ↗
Description: BTPCON1035 - 2 - Specification
Document Type: biddingDocuments

Entry 8

Id: L-8
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608780 ↗
Description: BTPCON1035 - 3 - Form of Tender
Document Type: biddingDocuments

Entry 9

Id: L-9
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608781 ↗
Description: BTPCON1035 - 4 - Selection
Document Type: biddingDocuments

Entry 10

Id: L-10
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608782 ↗
Description: BTPCON1035 - 5 - Pricing
Document Type: biddingDocuments

Entry 11

Id: L-11
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608784 ↗
Description: BTPCON1035 - 6 - Quality
Document Type: biddingDocuments

Entry 12

Id: L-12
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608786 ↗
Description: BTPCON1035 - 7 - Commercially Sensitive Information
Document Type: biddingDocuments

Entry 13

Id: L-13
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608789 ↗
Description: BTPCON1035 - 8 - BTP Ethical Procurement Statement
Document Type: biddingDocuments

Entry 14

Id: L-14
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608791 ↗
Description: BTPCON1035 - Schedule 1 - Definitions_v1.1
Document Type: biddingDocuments

Entry 15

Id: L-15
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608793 ↗
Description: BTPCON1035 - Schedule 2 - Specification_v1.1
Document Type: biddingDocuments

Entry 16

Id: L-16
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608795 ↗
Description: BTPCON1035 - Schedule 3 - Charges
Document Type: biddingDocuments

Entry 17

Id: L-17
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608797 ↗
Description: BTPCON1035 - Schedule 4 - Tender v1.2
Document Type: biddingDocuments

Entry 18

Id: L-18
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608799 ↗
Description: BTPCON1035 - Schedule 5 - Commercially_Sensitive_Information
Document Type: biddingDocuments

Entry 19

Id: L-19
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608801 ↗
Description: BTPCON1035 - Schedule 6 - Transparency_Reports
Document Type: biddingDocuments

Entry 20

Id: L-20
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608802 ↗
Description: BTPCON1035 - Schedule 11 - Continuous_Improvement
Document Type: biddingDocuments

Entry 21

Id: L-21
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608803 ↗
Description: BTPCON1035 - Schedule 12 - Benchmarking v1.2
Document Type: biddingDocuments

Entry 22

Id: L-22
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608804 ↗
Description: BTPCON1035 - Schedule 13 - Contract Management
Document Type: biddingDocuments

Entry 23

Id: L-23
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608806 ↗
Description: BTPCON1035 - Schedule 14 - BCDR
Document Type: biddingDocuments

Entry 24

Id: L-24
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608808 ↗
Description: BTPCON1035 - Schedule 16 - Security v1.2
Document Type: biddingDocuments

Entry 25

Id: L-25
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608809 ↗
Description: BTPCON1035 - Schedule 20 - Processing Data_v1.2
Document Type: biddingDocuments

Entry 26

Id: L-26
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608811 ↗
Description: BTPCON1035 - Schedule 21 - Variation_Form
Document Type: biddingDocuments

Entry 27

Id: L-27
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608813 ↗
Description: BTPCON1035 - Schedule 22 - Insurance
Document Type: biddingDocuments

Entry 28

Id: L-28
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608814 ↗
Description: BTPCON1035 - Schedule 25 - Rectification_Plan
Document Type: biddingDocuments

Entry 29

Id: L-29
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608815 ↗
Description: BTPCON1035 - Schedule 26 - Sustainability
Document Type: biddingDocuments

Entry 30

Id: L-30
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608816 ↗
Description: BTPCON1035 - Schedule 27 - Key Subcontractors
Document Type: biddingDocuments

Entry 31

Id: L-31
Url: https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=608817 ↗
Description: BTPCON1035 - Schedule 36 - Intellectual Property Rights v1.2
Document Type: biddingDocuments

Entry 32

Id: conflictOfInterest
Description: Not published
Document Type: conflictOfInterest

Entry 33

Id: 049651-2025
Url: https://www.find-tender.service.gov.uk/Notice/049651-2025 ↗
Format: text/html
Notice Type: UK4
Description: Tender notice on Find a Tender
Document Type: tenderNotice
Published: 18 Aug 2025, 18:38

Planning and budget

No Engagement Notice Rationale: Well-Defined Requirements: The services are standard and have been previously procured. The Authority feels confident in proceeding without market input. Market Distortion Concerns: The market is very small and dominated by very few (two) players, Pre Market Engagement could risk distorting competition or signalling preferences. Not Mandatory: The Procurement Act 2023 permits but does not require contracting authorities to conduct PME. The Authority has chosen to skip the Pre-Market Engagement as we believe it's unnecessary for the procurement in question.

Buyer, suppliers and contacts

Organisation 1

Id: GB-PPON-PXCV-1424-DYJV
Name: British Transport Police

Roles

buyer

Address

Region: UKI32
Country: GB
Locality: London
Postal Code: SW1W 9TP
Country Name: United Kingdom
Street Address: 200 Buckingham Palace Road

Details

Url: http://www.btp.police.uk ↗

Classifications

Entry 1

Id: publicAuthorityCentralGovernment
Scheme: UK_CA_TYPE
Description: Public authority - central government

Identifier

Id: PXCV-1424-DYJV
Scheme: GB-PPON

Contact

Name: Ayo Ogunmoyero
Email: ayo.ogunmoyero@btp.police.uk
Telephone: +447917580997

Organisation 2

Id: GB-PPON-PQLL-5831-WPBD
Name: Appropriate Adults UK Ltd

Roles

supplier

Address

Region: UKL23
Country: GB
Locality: Wrexham
Postal Code: LL11 6DQ
Country Name: United Kingdom
Street Address: 1 Trem Y Nant

Details

Vcse: No
Scale: sme
Sheltered Workshop: No
Public Service Mission Organization: No

Identifier

Id: PQLL-5831-WPBD
Scheme: GB-PPON

Contact

Email: Geraldine@appropriateadultsuk.co.uk

Award information

Award 1

Id: 1
Date: 31 Oct 2025, 00:00
Title: Appropriate Adult Service 2026
Status: pending
Has Options: Yes
Has Renewal: Yes
Above Threshold: Yes
Main Procurement Category: services
Assessment Summaries Date Sent: 31 Oct 2025, 00:00

Items

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UK
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 85311300
Scheme: CPV
Description: Welfare services for children and young people

Value

Amount: 675,800
Currency: GBP
Including VAT: 810,960

Options

Description: The contract to be awarded is for an initial contract term of three (3) years commencing 12 February 2026 and expiring 11 February 2029, with an option to extend for a further one year till 11 February 2030.

Renewal

Description: The contract to be awarded is for an initial contract term of three (3) years commencing 12 February 2026 and expiring 11 February 2029, with an option to extend for a further one year till 11 February 2030.

Documents

Entry 1

Id: 070248-2025
Url: https://www.find-tender.service.gov.uk/Notice/070248-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 31 Oct 2025, 16:47

Suppliers

Supplier 1

Id: GB-PPON-PQLL-5831-WPBD
Name: Appropriate Adults UK Ltd

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 19 Dec 2025, 23:59

Related lots

Contract period

Ends: 11 Feb 2029, 23:59
Starts: 12 Feb 2026, 00:00
Max Extent Date: 11 Feb 2030, 23:59

Standstill Period

Ends: 11 Nov 2025, 23:59

Recorded locations

Buyer location · London · UKI32 · SW1W 9TP · United Kingdom
Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ocds-h6vhtk-058a20-2025-10-31T16:47:50ZTender notice on Find a Tender · 31 Oct 2025, 16:47