Contract for the maintenance and support of the Council's Digital Self Service Platform

Opportunity overview

Kingston upon Hull City Council (the Authority) has conducted this procurement through the G-Cloud 14 Framework Agreement (RM1557.14). The value is estimated to be a £721,818 and will run from 01 August 2025 to 31 July 2028.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

GRANICUS-FIRMSTEP LIMITED

Matched by number

Published award value: £721.8k
Awarded: 31 Jul 2025
Award ID: 1
Status: active
Identifier: GB-COH 04283951
Location: Cambridge, UKH12, CB3 0NA, United Kingdom

Classification

No classification was supplied.

Lots

Lot 1Value not stated

Documents and notices

Contract award notice on Find a TenderOpen source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id: ocds-h6vhtk-0587f2
Status: complete
Procurement Method: direct
Procurement Method Details: Below threshold - without competition

Legal basis

Id: 2023/54
Uri: https://www.legislation.gov.uk/ukpga/2023/54/contents ↗
Scheme: UKPGA

Lots and requirements

Entry 1

Id: 1
Status: complete

Buyer, suppliers and contacts

Organisation 1

Id: GB-PPON-PRNP-1874-YZZR
Name: Kingston Upon Hull City Council

Roles

buyer

Address

Region: UKE11
Country: GB
Locality: Hull
Postal Code: HU1 1AA
Country Name: United Kingdom
Street Address: The Guildhall, Alfred Gelder Street,

Details

Classifications

Entry 1

Id: publicAuthoritySubCentralGovernment
Scheme: UK_CA_TYPE
Description: Public authority - sub-central government

Identifier

Id: PRNP-1874-YZZR
Scheme: GB-PPON

Contact

Email: procurementteam@hullcc.gov.uk

Organisation 2

Id: GB-COH-04283951
Name: GRANICUS-FIRMSTEP LIMITED

Roles

supplier

Address

Region: UKH12
Country: GB
Locality: Cambridge
Postal Code: CB3 0NA
Country Name: United Kingdom
Street Address: Ground Floor 3 Wellbrook Court

Details

Url: https://granicus.com/uk/ ↗
Vcse: No
Scale: sme

Identifier

Id: 04283951
Scheme: GB-COH

Contact

Email: uksalesteam@granicus.com

Additional Identifiers

Entry 1

Id: PJJY-8811-PLBX
Scheme: GB-PPON

Award information

Award 1

Id: 1
Date: 1 Aug 2025, 00:00
Title: Contract for the maintenance and support of the Council's Digital Self Service Platform
Status: active
Has Renewal: Yes
Above Threshold: No
Main Procurement Category: services

Items

Item 1

Id: 1
Related Lot: 1

Delivery locations

Entry 1

Region: UKC
Country: GB
Country Name: United Kingdom

Entry 2

Region: UKD
Country: GB
Country Name: United Kingdom

Entry 3

Region: UKE
Country: GB
Country Name: United Kingdom

Entry 4

Region: UKF
Country: GB
Country Name: United Kingdom

Entry 5

Region: UKG
Country: GB
Country Name: United Kingdom

Entry 6

Region: UKH
Country: GB
Country Name: United Kingdom

Entry 7

Region: UKI
Country: GB
Country Name: United Kingdom

Entry 8

Region: UKJ
Country: GB
Country Name: United Kingdom

Entry 9

Region: UKK
Country: GB
Country Name: United Kingdom

Additional Classifications

Entry 1

Id: 72000000
Scheme: CPV
Description: IT services: consulting, software development, Internet and support

Value

Amount: 721,818
Currency: GBP
Including VAT: 866,181.6

Renewal

Description: Option to extend for 12 months

Documents

Entry 1

Id: 048773-2025
Url: https://www.find-tender.service.gov.uk/Notice/048773-2025 ↗
Format: text/html
Notice Type: UK6
Description: Contract award notice on Find a Tender
Document Type: awardNotice
Published: 14 Aug 2025, 13:57

Suppliers

Supplier 1

Id: GB-COH-04283951
Name: GRANICUS-FIRMSTEP LIMITED

Milestones

Entry 1

Id: 1
Type: futureSignatureDate
Status: scheduled
Due: 14 Aug 2025, 23:59

Related lots

Contract period

Ends: 31 Jul 2028, 23:59
Starts: 14 Aug 2025, 00:00
Max Extent Date: 30 Jul 2029, 23:59

Recorded locations

Buyer location · Hull · UKE11 · HU1 1AA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION

ocds-h6vhtk-0587f2-2025-08-14T13:57:08+01:00Contract award notice on Find a Tender · 14 Aug 2025, 13:57