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PROCUREMENT OPPORTUNITY

Qualitative Analysis and Reporting for Patient Experience Surveys

NHS England · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 07:23.

Opportunity overview

To deliver a high-quality, publishable thematic analysis of open-text responses from 5 national patient experience surveys, using both deductive and inductive qualitative methods to generate actionable insight for NHS stakeholders. The goal is to produce individual reports for each survey that uncover patterns and variations in patient feedback, with a final overarching report summarising common and unique insights across all surveys.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£66.4k
Awarded
Not supplied
Contract signed
2 Sept 2025
Including VAT
£79.7k
Award ID
1
Status
active
Identifier
GB-COH 04139118
Location
Milton Keynes, UKJ12, MK12 5NN, United Kingdom

Classification

  • CPV79311000 — Survey services
  • CPV85100000 — Health services

Lots

  • Lot 1£80k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C380642
Status
complete
Above Threshold
No
Procurement Method
open
Main Procurement Category
services
How to submit
Tendering portal ‘Atamis’ used the Contracting Authority for this procurement: https://health-family.force.com/s/Welcome User Guide: https://services.atamis.co.uk/docs/Supplier_User_Guide.pdf
Procurement Method Details
Below threshold - open competition

Amendments

Entry 1
Id
048236-2025
Description
error in description
Entry 2
Id
048371-2025
Description
Value changed from £95,000 ex VAT to £80,000 ex VAT.

Legal basis

Id
2023/54
Scheme
UKPGA

Tender Period

Ends
27 Aug 2025, 09:00

Enquiry period

Ends
20 Aug 2025, 09:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Lots and requirements

Entry 1
Id
1
Status
complete

Value

Amount
80,000
Currency
GBP
Including VAT
96,000

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Description
80% Technical and Social Value, 20% Commercial.

Contract period

Ends
31 Mar 2026, 23:59
Starts
1 Sept 2025, 00:00

Selection criteria

Criteria

Criterion 1
Description
See ITT Instructions Document.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services
Entry 2
Id
79311000
Scheme
CPV
Description
Survey services

Published documents

Entry 1
Id
048230-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
13 Aug 2025, 08:45
Entry 2
Id
048236-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
13 Aug 2025, 09:06
Entry 3
Id
048371-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
13 Aug 2025, 12:11

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDPT-3135-BWWY
Name
NHS England

Roles

buyer

Address

Region
UKI45
Country
GB
Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom
Street Address
Wellington House, 133-135 Waterloo Rd

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PDPT-3135-BWWY
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-04139118
Name
Solutions Strategy Research Facilitation Limited

Roles

supplier

Address

Region
UKJ12
Country
GB
Locality
Milton Keynes
Postal Code
MK12 5NN
Country Name
United Kingdom
Street Address
1&2 Manor Farm Court Old Wolverton Road Old Wolverton Milton Keynes Bucks MK12 5NN

Details

Vcse
No
Scale
sme

Identifier

Id
04139118
Scheme
GB-COH

Contact

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services

Suppliers

Supplier 1
Id
GB-COH-04139118
Name
Solutions Strategy Research Facilitation Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
3 Sept 2025, 00:00
Above Threshold
No

Value

Amount
66,380
Currency
GBP
Including VAT
79,656

Period

Ends
31 Mar 2026, 23:59
Starts
4 Sept 2025, 00:00

Documents

Entry 1
Id
071510-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
6 Nov 2025, 10:16

Recorded locations

  • Buyer location · London · UKI45 · SE1 8UG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0586a3-2025-11-06T10:16:39ZTender notice on Find a Tender ·