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Homelessness and Rough Sleeping Contract - West London Refugee Support Services

Royal Borough of Kensington and Chelsea · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 07:37.

Opportunity overview

The Royal Borough of Kensington and Chelsea on behalf of the West London Housing Partnership is seeking to engage with a suitable provider to deliver an accommodation brokerage and housing related support service to single people with low needs who have recently been granted refugee status. The service will prevent people from becoming homeless or rough sleeping from Home Office provided accommodation by carrying out rapid housing and support need assessments and supporting them to obtain suitable onward accommodation. The service will also provide a period of support to people in their onward accommodation for up to 6-months that helps them meet their tenancy obligations, improve their health and wellbeing, finances, and access to employment. Minimum Requirements: •Provide support to individuals with low support needs who have been granted refugee status and are residing in Home Office accommodation within the West London Housing Partnership boroughs: RBKC, LBHF, Brent, Ealing, Hillingdon, Hounslow, or Harrow who are at risk of homelessness or rough sleeping. •Demonstrate capacity to support approximately 200 individuals at any given time at varying stages of need including light touch tenancy support to residents that have been accommodated. The service can expect to receive between 30-50 referrals per month. •Facilitate arrangements with private sector landlords to secure sufficient and suitable accommodation for people aged 18 and over, preventing homelessness and rough sleeping. •Deliver tenancy support for a period of up to six months. •Offer support and information through multiple access channels, including face-to-face (in the community and accommodation), telephone, text, and online/video communication. •Possess a clear understanding of refugee needs and the ability to provide relevant and accessible advice on housing and employment options. •Operate flexibly and adapt service delivery in response to demand and individual needs. •Have a proven track record of delivering similar services. •Work collaboratively with a range of stakeholders and connect individuals to appropriate support services that promote independence. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Accommodation-services./C469R4MEPJ To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/C469R4MEPJ

Classification

  • CPV98341000 — Accommodation services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SP-L0182
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
planning

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI74
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKI75
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKI33
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKI72
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKI73
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKI74
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI75
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKI33
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKI72
Country
GB
Country Name
United Kingdom
Entry 10
Region
UKI73
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
98341000
Scheme
CPV
Description
Accommodation services

Planning and budget

Documents

Entry 1
Id
048152-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
12 Aug 2025, 16:06

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
8 Sept 2025, 23:59
Description
Engagement process description: Providers are required to submit responses to the enclosed questionnaire by the Engagement Deadline (08/09/2025). If the Authority wishes to conduct meetings with suitable responders, these will be undertaken throughout September 2025. It is anticipated the Tender Notice will be published in October/November 2025.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PPRX-1592-MXGN
Name
Royal Borough of Kensington and Chelsea

Roles

buyer

Address

Region
UKI33
Country
GB
Locality
London
Postal Code
W8 7NX
Country Name
United Kingdom
Street Address
The Royal Borough of Kensington and Chelsea, Town Hall, 8 Hornton Street

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PPRX-1592-MXGN
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · London · UKI33 · W8 7NX · United Kingdom
  • Delivery location · UKI33 · United Kingdom
  • Delivery location · UKI72 · United Kingdom
  • Delivery location · UKI73 · United Kingdom
  • Delivery location · UKI74 · United Kingdom
  • Delivery location · UKI75 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-058674-2025-08-12T16:06:03+01:00Preliminary market engagement notice on Find a Tender ·