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PROCUREMENT OPPORTUNITY

Electoral Management System (EMS)

Durham County Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 15:32.

Opportunity overview

Electoral Registration & Elections Management are statutory functions the Council must provide for. Both functions are managed in accordance with Government legislation/regulations. An electronic management system is absolutely key to delivering the service, particularly the elections aspect, in the statutory timescales that apply. The current software system is hosted on premise. The Council's digital services team are keen for the EMS to move onto a cloud platform to become more cost effective.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

FCS SOFTWARE SOLUTIONS LIMITED

Matched by number
Contract value
£638k
Awarded
Not supplied
Contract signed
14 Jun 2026
Including VAT
£765.6k
Award ID
1
Status
active
Identifier
GB-COH 12107115
Location
Birmingham, UKG31, B24 9QL, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
OPEN2026381
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Durham County Council
Id
GB-PPON-PMPB-8772-VYWM

Identifier

Scheme
GB-PPON
Id
PMPB-8772-VYWM

Address

Street Address
Corten House, Dunholme Close
Locality
Durham
Postal Code
DH1 5WB
Country
GB
Country Name
United Kingdom
Region
UKC14

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
FCS SOFTWARE SOLUTIONS LIMITED
Id
GB-COH-12107115

Identifier

Scheme
GB-COH
Id
12107115

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PHXV-5164-NPHJ

Address

Street Address
C/O Fcs Lasermail Wood Lane
Locality
Birmingham
Postal Code
B24 9QL
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-12107115
Name
FCS SOFTWARE SOLUTIONS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Electoral Management System (EMS)
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
15 Jun 2026, 00:00

Period

Starts
15 Jun 2026, 00:00
Ends
31 May 2029, 23:59
Max Extent Date
31 May 2034, 23:59

Renewal

Description
1 x 36 months then 1 x 24 months optional extensions subject to performance review and requirements review.

Value

Including VAT
765,600
Amount
638,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Service outage - (System not operating)
Description
Maximum Response/Acknowledgement Time and Maximum Resolution Time
Entry 2
Id
2
Title
Service degradation - (Major process/function not operating)
Description
Maximum Response/Acknowledgement Time and Maximum Resolution Time
Entry 3
Id
3
Title
Standard incident - (Minor process/function not operating)
Description
Maximum Response/Acknowledgement Time and Maximum Resolution Time

Documents

Entry 1
Id
057815-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
19 Jun 2026, 08:19
Format
text/html

Recorded locations

  • Buyer location · Durham · UKC14 · DH1 5WB · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 020012-2026Tender notice on Find a Tender ·
  2. 049955-2026Contract award notice on Find a Tender ·
  3. 057815-2026Contract details notice on Find a Tender ·