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PROCUREMENT OPPORTUNITY

Revenues and Benefit System and OnDemand Services

Trafford Council · compiled

Tender information last checkedLast checked 30 Sept 2026, 07:06.

Opportunity overview

The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Civica UK Ltd

Matched by number
Contract value
£2.5m
Awarded
Not supplied
Contract signed
6 Aug 2025
Award ID
046774-2025-STAR UID 14938-1
Status
active
Identifier
GB-COH 01628868
Location
London, UKD, SE1 9LQ, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • 5 year contract - 30/09/2025 - 29/09/2030 The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area. In addition, the Council also uses OnDemand services for off-site processing to deal with cover for staff absence, vacancies and short term, short funded schemes. It also can be used for pro-active services such as reviews on discounts and exemptions. It is a 'call-off' contract so they only have to use what we require.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
STAR UID 14938
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Direct Award via the VAS Framework - Vertical Application Solutions - CCS Lot 1.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
5 year contract - 30/09/2025 - 29/09/2030 The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area. In addition, the Council also uses OnDemand services for off-site processing to deal with cover for staff absence, vacancies and short term, short funded schemes. It also can be used for pro-active services such as reviews on discounts and exemptions. It is a 'call-off' contract so they only have to use what we require.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Trafford Council

Delivery locations

Entry 1
Region
UKD

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-149912
Name
Trafford Council

Roles

buyer

Address

Region
UKD34
Locality
Manchester
Postal Code
M320TH
Country Name
United Kingdom
Street Address
Trafford Town Hall, Talbot Road

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Trafford Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
PHILIP STEPHENS
Organisation 2
Id
GB-COH-01628868
Name
Civica UK Ltd

Roles

supplier

Address

Region
UKD
Locality
London
Postal Code
SE1 9LQ
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
01628868
Scheme
GB-COH
Legal Name
Civica UK Ltd
Organisation 3
Id
GB-FTS-907
Name
STAR Procurement

Roles

reviewBody

Address

Locality
Trafford
Country Name
United Kingdom

Identifier

Legal Name
STAR Procurement

Award information

Award 1
Id
046774-2025-STAR UID 14938-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-01628868
Name
Civica UK Ltd

Related lots

1

Contracts and changes

Entry 1
Id
046774-2025-STAR UID 14938-1
Status
active
Award ID
046774-2025-STAR UID 14938-1
Date Signed
7 Aug 2025, 00:00

Value

Amount
2,533,884
Currency
GBP

Recorded locations

  • Buyer location · Manchester · UKD34 · M320TH · United Kingdom
  • Delivery location · UKD

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-058311-2025-08-07T10:23:49+01:00compiled ·