ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Integrated Community Equipment Service

London Borough of Bromley · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 07:01.

Opportunity overview

Community Equipment for older or disabled people provides the gateway to their independence, dignity and self-esteem. Providing appropriate equipment and technology are fundamental components in the whole health and social care system. Community equipment has the potential to improve the lives of the local population and support Bromley's 'Prevention' agenda. It supports people to remain as independent as possible, for as long as possible. It is also valued by carers, as a key support for their work, and it is central to effective rehabilitation - improving quality of life, reducing morbidity at costs that are very low compared to other forms of healthcare. By providing equipment and support, ICES can help reduce hospital admissions and the need for more expensive care options, ultimately saving costs for health and social care services. Integrated Community Equipment services (ICES) in LB Bromley are procured through the membership of the London Consortium, which consists of 21 local authorities and is led by the 'Bi-Borough' - Westminster City Council and the Royal Borough of Kensington & Chelsea. The Integrated Community Equipment Service (ICES) provides equipment to help people live safely and independently at home. This can include simple aids like walking sticks or raised toilet seats, as well as more complex items like beds and hoists. The service encompasses sourcing, purchasing, delivering, installing, collecting, cleaning, recycling, servicing, maintaining, repairing, and storing equipment. ICES aims to prevent hospital admissions and support early hospital discharge. ICES acquires both standard and specialized equipment to meet individual needs. ICES services ensure the equipment is delivered and set up properly in the user's home. When equipment is no longer needed, ICES arranges for its collection, cleaning, and either recycling or refurbishment. They also handle the servicing, maintenance, and repair of the equipment to ensure it remains in good working order.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

INSPIRE MEDICARE LTD.

Matched by number
Shared published award value
£5.9m
Awarded
24 Jul 2025
Suppliers
One of 2 awarded suppliers
Award ID
1
Status
active
Identifier
GB-COH 11263627
Location
Sidcup, UKI51, DA14 5HS, United Kingdom

Inspire Community Trust

Matched by number
Shared published award value
£5.9m
Awarded
24 Jul 2025
Suppliers
One of 2 awarded suppliers
Award ID
1
Status
active
Identifier
GB-COH 05296168
Location
Sidcup, UKI51, DA14 5HS, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-058144
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
A contract has been awarded in accordance with section 41 of the Procurement Act 2023 ("PA 2023") because of extreme and unavoidable urgency. Pursuant to the Care Act 2014, the Council has a statutory duty to provide the integrated community equipment and telecare services (the "Services"). The previous provider of integrated community equipment services ceased trading on the 31st July 2025 and therefore ceased providing the Services to the Council. This was unforeseen and outside of the control of the Council. This means that it was necessary for the Council to urgently award a replacement contract to secure continuity of critical statutory Services in Bromley. This was an exceptional situation where extreme urgency has been brought about by events unforeseeable and not attributable by the Council, making it impossible for the Council to conduct a regulated competitive tendering process within prescribed time limits due to the requirement to secure continuity of critical statutory Services. The Council considered all options and taken independent advice and have concluded that there was insufficient time and that it was impossible to run a competitive tendering procedure (even on an accelerated basis, or otherwise a call-off from a framework agreement) in time to ensure continuity of the Services. The contract period will allow time for the Council to prepare a competitive procurement exercise for a long-term solution, and mobilise the resultant contract.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
urgency

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBBG-1282-YCXD
Name
London Borough of Bromley

Roles

buyer

Address

Region
UKI61
Country
GB
Locality
Bromley
Postal Code
BR1 1DP
Country Name
United Kingdom
Street Address
Bromley Civic Centre, Churchill Court, 2 Westmoreland Road

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PBBG-1282-YCXD
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-05296168
Name
Inspire Community Trust

Roles

supplier

Address

Region
UKI51
Country
GB
Locality
Sidcup
Postal Code
DA14 5HS
Country Name
United Kingdom
Street Address
130-136 Maidstone Road

Details

Vcse
Yes
Scale
sme

Identifier

Id
05296168
Scheme
GB-COH

Contact

Organisation 3
Id
GB-COH-11263627
Name
INSPIRE MEDICARE LTD.

Roles

supplier

Address

Region
UKI51
Country
GB
Locality
Sidcup
Postal Code
DA14 5HS
Country Name
United Kingdom
Street Address
130 -136 Maidstone Road

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
11263627
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PZTX-8626-DDYV
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
25 Jul 2025, 00:00
Title
Integrated Community Equipment Service
Status
active
Above Threshold
Yes
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI61
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKI61
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKI61
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKI61
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
33000000
Scheme
CPV
Description
Medical equipments, pharmaceuticals and personal care products

Value

Amount
5,930,000
Currency
GBP
Including VAT
7,116,000

Documents

Entry 1
Id
046011-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
5 Aug 2025, 10:49
Entry 2
Id
049027-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
15 Aug 2025, 10:44

Suppliers

Supplier 1
Id
GB-COH-05296168
Name
Inspire Community Trust
Supplier 2
Id
GB-COH-11263627
Name
INSPIRE MEDICARE LTD.

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
29 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Aug 2027, 23:59
Starts
1 Sept 2025, 00:00

Standstill Period

Ends
27 Aug 2025, 23:59

Contracts and changes

Entry 1
Id
1
Status
active
Award ID
1
Date Signed
2 Sept 2025, 00:00
Above Threshold
Yes

Value

Amount
5,930,000
Currency
GBP
Including VAT
7,116,000

Period

Ends
27 Aug 2027, 23:59
Starts
2 Sept 2025, 00:00

Documents

Entry 1
Id
A-8098
Format
application/pdf
Document Type
contractSigned
Entry 2
Id
075541-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
20 Nov 2025, 10:57

Agreed Metrics

Entry 1
Id
1
Title
Client satisfaction

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
Time taken to respond to complaints

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
Reporting and review of serious incidents

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
Deliveries/collection/repairs completed within designated priority banding

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 5
Id
5
Title
Residents given agreed appointments with either AM or PM slots

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 6
Id
6
Title
Decontamination of returned items
Entry 7
Id
7
Title
Disposal of condemned equipment

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 8
Id
8
Title
Service Prescribers informed of delivery issues

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 9
Id
9
Title
Training of staff

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Recorded locations

  • Buyer location · Bromley · UKI61 · BR1 1DP · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-058144-2025-11-20T10:57:53ZTransparency notice on Find a Tender ·