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PROCUREMENT OPPORTUNITY

HSE Call Off Order Form (COOF) from the Independent Shared Service Centre Two (ISSC2 Framework Agreement)

Health and Safety Executive · compiled

Tender information last checkedLast checked 30 Sept 2026, 07:10.

Opportunity overview

The COOF has been modified pursuant to regulation 72(1)(b) of the Public Contracts Regulations 2015 ("PCR 2015") and this notice is published for transparency purposes. The current COOF with SSCL is due to expire by 31 October 2025 which means business critical services including the capacity to make payments to employees (i.e. payroll) and suppliers would cease. i.e. the business as usual shared business support services unless continued provision could be secured. The term of the COOF is therefore being extended by a period of 3 years to expire on 31 October 2028 to enable exit from the current solution and transition to the new arrangements (however it is anticipated that the provision of the services will taper down during the currency of the extension period and cease prior to this date). In addition to the modification to the COOF term, the following modifications have been made: • Revisions to the Exit Schedule to accommodate the phased approach to exit and transition to the replacement contractor(s) in alignment with the Shared Services for Government (SSfG) Strategy; • Reductions to Unit Prices, fixed indexation, streamlined volume banding and changes to the manner in which minimum purchase volumes will be calculated; • Enhanced financial transparency obligations; • An agile change management process to facilitate commissioning of minor changes; • Provision for payment of certain stranded costs, in part to facilitate the re-procurement exercises; and • New governance arrangements to align to the Synergy Cluster approach and to interface with the new ERP/SI and (eventual) BPS providers.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Shared contract value
£17.5m
Awarded
Not supplied
Contract signed
1 Nov 2013
Suppliers
One of 2 awarded suppliers
Award ID
045353-2025-2013/S 063-105796-1
Status
active
Location
Hemel Hempstead, UK, United Kingdom
Shared contract value
£17.5m
Awarded
Not supplied
Contract signed
1 Nov 2013
Suppliers
One of 2 awarded suppliers
Award ID
045353-2025-2013/S 063-105796-1
Status
active
Identifier
GB-COH None
Location
Hemel Hempstead, UK, United Kingdom

Classification

  • CPV79400000 — Business and management consultancy and related services

Lots

  • HSE Call Off Order Form (COOF) from the Independent Shared Service Centre 2 (ISSC2 Framework)Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-056ba0
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
79400000
Scheme
CPV
Description
Business and management consultancy and related services

Lots and requirements

Entry 1
Id
1
Title
HSE Call Off Order Form (COOF) from the Independent Shared Service Centre 2 (ISSC2 Framework)
Description
Provision of: 1. shared critical business support services including human resources, finance and accounts, payroll and procurement to Crown and other public sector bodies 2. 'Transition Services' to support the phased approach the exit from the shared business support services from the Contractor to the HEALTH AND SAFETY EXECUTIVE (including any of the Service Recipients and/or to any Replacement Contractor(s)) in accordance with a new phased transition approach.

Contract period

Duration In Days
4,320

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-139604
Name
Health and Safety Executive

Roles

buyer

Address

Region
UKD73
Locality
Liverpool
Postal Code
L207HS
Country Name
United Kingdom
Street Address
Redgrave Court, Merton Road, Bootle, Merseyside

Details

Identifier

Legal Name
Health and Safety Executive
No Identifier Rationale
notOnAnyRegister

Contact

Name
Ian Leatherbarrow
Organisation 2
Id
GB-FTS-156699
Name
SHARED SERVICES CONNECTED LIMITED ('SSCL')

Roles

supplier

Address

Region
UK
Locality
Hemel Hempstead
Country Name
United Kingdom

Details

Scale
large

Identifier

Legal Name
SHARED SERVICES CONNECTED LIMITED ('SSCL')
No Identifier Rationale
partnership
Organisation 3
Id
GB-COH-None
Name
SHARED SERVICES CONNECTED LIMITED (SSCL)

Roles

supplier

Address

Region
UK
Locality
Hemel Hempstead
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
None
Scheme
GB-COH
Legal Name
SHARED SERVICES CONNECTED LIMITED (SSCL)
Organisation 4
Id
GB-FTS-156700
Name
HEALTH AND SAFETY EXECUTIVE

Roles

reviewBody

Address

Locality
BOOTLE
Country Name
United Kingdom

Identifier

Legal Name
HEALTH AND SAFETY EXECUTIVE

Award information

Award 1
Id
045353-2025-2013/S 063-105796-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-156699
Name
SHARED SERVICES CONNECTED LIMITED ('SSCL')
Supplier 2
Id
GB-COH-None
Name
SHARED SERVICES CONNECTED LIMITED (SSCL)

Related lots

1

Contracts and changes

Entry 1
Id
045353-2025-2013/S 063-105796-1
Status
active
Award ID
045353-2025-2013/S 063-105796-1
Date Signed
1 Nov 2013, 00:00

Items

Item 1
Id
1
Title
HSE Call Off Order Form (COOF) from the Independent Shared Service Centre 2 (ISSC2 Framework)
Related Lot
1

Classification

Id
79400000
Scheme
CPV
Description
Business and management consultancy and related services

Delivery locations

Entry 1
Region
UK

Value

Amount
17,510,005
Currency
GBP

Period

Duration In Days
4,320

Amendments

Entry 1
Id
1
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: In accordance with the published Shared Services for Government (SSfG) Strategy, the Authority is part of the Synergy Cluster. This SSfG Strategy has been progressing as planned since its launch in 2021. Due to collaborative working across the Civil Service, 17 departments and over 100 arms-length bodies have grouped together in 5 clusters, including the Synergy Cluster, to transform the back-office functions of Government. The SSfG will reform and modernise services leading to smarter, cheaper, faster systems across the 5 clusters. As part of the strategy the technology and business process service elements will be split, in contrast to the current single supplier solution. The complexity of implementation of the Synergy Cluster arrangements including the phased exit from the incumbent solution provided by SSCL to align to the cluster and split technology and business service approach, that include the Authority, means that new shared services will not be procured and associated systems and solutions will not be fully implemented before the Authority's COOF with SSCL expire by 31 October 2025. The Synergy Cluster considered a number of options to secure the continued provision of the business critical services. These services are dependent on a bespoke operating platform, the SOP, which incorporates proprietary material and interfaces with numerous other systems within the respective Synergy Cluster members' IT environments. Which would need to be re-procured/ replicated in any interim solution and which would necessitate at least some continued reliance on the incumbent supplier SSCL. The time taken to procure an interim, temporary solution (pending finalisation of the live re-procurements) would result in significant duplicative and nugatory cost. There would be insufficient time to exit the SSCL solution, move to the new interim solution and then transition to the solution of the providers procured via the current procurements. A change in supplier without the lengthy handover period would risk the failure in the delivery of the shared business support services which provide payments to employees (i.e. payroll) and suppliers. Therefore, an extension to the COOF is essential for safeguarding the uninterrupted continuation of the shared business support services and critical operational arrangements, whilst providing the foundation for a safe transition to new and improved shared services under the Synergy Cluster for the Authority. As described above, the Synergy Cluster has finalised the technology re-procurement and is currently procuring the business process services that will implement the SSfG Strategy vision. It is anticipated that the incumbent services provided under the COOF will transition to these new arrangements before the expiry of the extended COOF. i.e. on or by 31st Oct 2028 with a ramp down of incumbent services during this period. The value of the modification does not exceed 50% of the value of the original contract.
Description
The COOF has been modified pursuant to regulation 72(1)(b) of the Public Contracts Regulations 2015 ("PCR 2015") and this notice is published for transparency purposes. The current COOF with SSCL is due to expire by 31 October 2025 which means business critical services including the capacity to make payments to employees (i.e. payroll) and suppliers would cease. i.e. the business as usual shared business support services unless continued provision could be secured. The term of the COOF is therefore being extended by a period of 3 years to expire on 31 October 2028 to enable exit from the current solution and transition to the new arrangements (however it is anticipated that the provision of the services will taper down during the currency of the extension period and cease prior to this date). In addition to the modification to the COOF term, the following modifications have been made: • Revisions to the Exit Schedule to accommodate the phased approach to exit and transition to the replacement contractor(s) in alignment with the Shared Services for Government (SSfG) Strategy; • Reductions to Unit Prices, fixed indexation, streamlined volume banding and changes to the manner in which minimum purchase volumes will be calculated; • Enhanced financial transparency obligations; • An agile change management process to facilitate commissioning of minor changes; • Provision for payment of certain stranded costs, in part to facilitate the re-procurement exercises; and • New governance arrangements to align to the Synergy Cluster approach and to interface with the new ERP/SI and (eventual) BPS providers.

Recorded locations

  • Buyer location · Liverpool · UKD73 · L207HS · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-056ba0-2025-08-01T16:02:49+01:00compiled ·