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PROCUREMENT OPPORTUNITY

Real Time Passenger Information System Upgrade & Ongoing Support

Plymouth City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 02:43.

Opportunity overview

Plymouth City Council ("The Authority") is seeking suitably qualified and experienced suppliers to tender for the replacement of the city's Real-Time Passenger Information (RTPI) system to include Traffic Light Priority (TLP). This project forms a key part of the Authority's commitment to improving public transport infrastructure and enhancing the passenger experience within the city of Plymouth. The successful Supplier will be responsible for the supply, installation, and commissioning of the following components: • in-shelter displays. • pole-mounted displays. • additional displays at various key sites across the city of Plymouth. The system must be fully integrated and capable of delivering accurate, real-time information to passengers across the city of Plymouth. The contract will include ongoing support and maintenance for both hardware and software throughout the contract term, provision of all necessary data feeds to ensure accurate and timely information delivery, a web-based back-office system to enable the Authority to monitor system performance and manage display content, including manual overrides where necessary. A comprehensive reporting package must be provided to monitor and report on system performance, support compliance with targets set out in the Bus Service Improvement Plan (BSIP) and other Department for Transport (DfT) requirements, and also be adaptable to future changes in reporting needs and performance metrics for the duration of the contract. The solution must be scalable and flexible to accommodate future technological developments, policy changes, and evolving user needs.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

J M W SYSTEMS LIMITED

Matched by number
Contract value
£1.1m
Awarded
Not supplied
Contract signed
21 Jan 2026
Including VAT
£1.3m
Award ID
1
Status
active
Identifier
GB-COH 04009246
Location
Stone, UKG24, ST15 0SR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
27236
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Plymouth City Council
Id
GB-PPON-PBQP-8499-TLMP

Identifier

Scheme
GB-PPON
Id
PBQP-8499-TLMP

Address

Street Address
Ballard House, West Hoe Road
Locality
Plymouth
Postal Code
PL1 3BJ
Country
GB
Country Name
United Kingdom
Region
UKK41

Contact

Name
Paul Williams

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
ATKINSRÉALIS UK LIMITED
Id
GB-COH-00688424
Role Details
External consultants are supporting the contracting authority in the procurement process. Their involvement includes contributing to the drafting of the specification, assisting with handling enquiries from the market, and participating in the assessment of tenders alongside contracting authority representatives.

Identifier

Scheme
GB-COH
Id
00688424

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PLLV-1772-YDYN

Address

Street Address
Woodcote Grove, Ashley Road
Locality
Surrey
Postal Code
KT18 5BW
Country
GB
Country Name
United Kingdom
Region
UKJ26

Contact

Roles

procuringEntity

Details

Organisation 3
Name
J M W SYSTEMS LIMITED
Id
GB-COH-04009246

Identifier

Scheme
GB-COH
Id
04009246

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PWDY-9763-DVZQ

Address

Street Address
Systems House Stone Enterprise Centre
Locality
Stone
Postal Code
ST15 0SR
Country
GB
Country Name
United Kingdom
Region
UKG24

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
30200000
Description
Computer equipment and supplies
Entry 2
Scheme
CPV
Id
32321200
Description
Audio-visual equipment
Entry 3
Scheme
CPV
Id
32400000
Description
Networks
Entry 4
Scheme
CPV
Id
34970000
Description
Traffic-monitoring equipment
Entry 5
Scheme
CPV
Id
45316210
Description
Installation of traffic monitoring equipment
Entry 6
Scheme
CPV
Id
48813200
Description
Real-time passenger information system
Entry 7
Scheme
CPV
Id
50324100
Description
System maintenance services
Entry 8
Scheme
CPV
Id
63712700
Description
Traffic control services
Entry 9
Scheme
CPV
Id
72267000
Description
Software maintenance and repair services

Delivery locations

Entry 1
Region
UKK41
Country
GB
Country Name
United Kingdom

Additional Procurement Categories

services

Suppliers

Supplier 1
Id
GB-COH-04009246
Name
J M W SYSTEMS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Options
Yes
Above Threshold
Yes
Date Signed
21 Jan 2026, 00:00
No Agreed Metrics Rationale
This contract has a value below £5 million and therefore is not subject to the mandatory requirement under the Procurement Act 2023 to set and publish at least three key performance indicators. Although not legally required, KPIs relevant to service delivery and system performance are already included within the contract Specification.

Period

Starts
21 Jan 2026, 00:00
Ends
31 Mar 2033, 23:59

Options

Description
The right to additional purchases while the contract is valid. The contract includes options for the provision of additional or enhanced system functionalities related to real-time passenger information and traffic light priority. These may include, but are not limited to: • Integration with additional transport modes or operators. • Expansion of the system to cover additional geographic areas or routes. • Deployment of additional display units or on-vehicle equipment. • Implementation of enhanced analytics, reporting, or data-sharing capabilities. • Upgrades to support emerging technologies (e.g. 5G connectivity, AI-based prediction models). • Optional modules for user engagement, accessibility features, or environmental monitoring. These options may be exercised at the discretion of the Authority in response to evolving operational requirements, technological developments, or stakeholder needs during the contract term.

Value

Including VAT
1,260,654
Amount
1,050,545
Currency
GBP

Documents

Entry 1
Id
007458-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
28 Jan 2026, 10:29
Format
text/html

Recorded locations

  • Buyer location · Plymouth · UKK41 · PL1 3BJ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 007458-2026Contract details notice on Find a Tender ·