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PROCUREMENT OPPORTUNITY

Lone Worker Solutions

Caerphilly County Borough Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 06:53.

Opportunity overview

Caerphilly County Borough Council is conducting a pre market engagement exercise to gather information on current and emerging lone worker safety solutions. This RFI is intended to inform the Council’s understanding of available technologies and services in preparation for potential future procurement activity. The Council currently has a contract in place for lone worker safety solutions until 30 April 2026. The existing provision includes a combination of fob-style devices and mobile applications installed on employees’ smartphones. Approximately 150 employees across various departments—including Housing, Environmental Health, and Trading Standards—are currently using the system. The Council is seeking to: - Understand the range of lone worker safety solutions currently available in the market. - Explore innovative technologies that enhance lone worker protection. - Assess the scalability, integration capabilities, and user experience of available solutions. - Identify potential suppliers for future procurement opportunities.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-056af0
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
3 Nov 2025, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Suitability

Sme
Yes

Contract period

Ends
30 Apr 2029, 23:59
Starts
1 May 2026, 00:00
Max Extent Date
30 Apr 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL16
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Planning and budget

Documents

Entry 1
Id
045054-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
1 Aug 2025, 09:56

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
1 Sept 2025, 23:59
Description
Interested suppliers are invited to respond with information addressing the following areas: Company Overview Company background and relevant experience. Existing clients in the public sector (if applicable). Product/Service Description Overview of lone worker devices and/or software solutions. Key features (e.g., GPS tracking, panic alerts, two-way communication, fall detection). Compatibility with mobile platforms (iOS/Android) and wearable devices. Innovation and Differentiation Unique features or innovations. Integration with other systems (e.g., HR, incident reporting, emergency services). Support and Maintenance Service levels and support arrangements. Training and onboarding processes. Data Security and Compliance Approach to data protection and GDPR compliance. Hosting arrangements (e.g., cloud-based, on-premise). Commercial Information Indicative pricing models (e.g., per user, per device). Contractual flexibility and licensing options. Please submit your response electronically to: Jessica Thomas (thomaj11@caerphilly.gov.uk) by 23:59 on Monday 01 September 2025. Responses should be no more than 5 pages in length and may include supporting brochures or product sheets as appendices. This RFI is issued solely for information-gathering purposes and does not constitute a commitment to procure any goods or services. The Council is not liable for any costs incurred by respondents in the preparation or submission of responses.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PWHP-2369-JPYL
Name
Caerphilly County Borough Council

Roles

buyer

Address

Region
UKL16
Country
GB
Locality
Hengoed
Postal Code
CF82 7PG
Country Name
United Kingdom
Street Address
Penallta House, Tredomen Park

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
PWHP-2369-JPYL
Scheme
GB-PPON

Contact

Name
Jessica Thomas
Telephone
01443863382

Recorded locations

  • Buyer location · Hengoed · UKL16 · CF82 7PG · United Kingdom
  • Delivery location · UKL16 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-056af0-2025-08-01T09:56:54+01:00Preliminary market engagement notice on Find a Tender ·