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PROCUREMENT OPPORTUNITY

Integrated Community Equipment Service

Oxfordshire County Council · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 06:45.

Opportunity overview

The provision of Oxfordshire's Integrated Community Equipment Service (ICES) is a critical service for Oxfordshire County Council, Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board, Oxford Health NHS Foundation Trust and Oxford University Hospitals NHS Foundation Trust. ICES covers the provision, delivery, collection and recycling of a wide range of community equipment. It supports hospital discharges, prevents and reduces hospital admissions and supports people who may be vulnerable to maintain their independence.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Millbrook Healthcare Ltd

Matched by exact name
Published award value
£45m
Awarded
30 Jul 2025
Award ID
1
Status
pending
Identifier
GB-PPON PXMQ-4279-NRYQ
Location
Southampton, UKJ36, SO40 3XJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
i-4570
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
A contract is being awarded in accordance with section 41 of the Procurement Act 2023 (“PA 2023”) because of extreme and unavoidable urgency. Pursuant to the Care Act 2014, the Council has a statutory duty to provide the integrated community equipment and telecare services (the “Services”). The existing provider of integrated community equipment services have notified the Council that they will cease trading on the 31st July 2025 and therefore cease providing the Services to the Council and the Consortium. This was unforeseen and outside of the control of the Council. This means that it is necessary for the Council (on the behalf of the Consortium) to urgently award a replacement contract to secure continuity of critical statutory Services in Oxfordshire. This is an exceptional situation where extreme urgency has been brought about by events unforeseeable and not attributable by the Council, making it impossible for the Council to conduct a regulated competitive tendering process within prescribed time limits due to the requirement to secure continuity of critical statutory Services from 31st July 2025. The Council have considered all options and taken independent advice and have concluded that there is insufficient time and that it is impossible to run a competitive tendering procedure (even on an accelerated basis, or otherwise a call-off from a framework agreement) in time to ensure continuity of the Services with effect from 31st July 2025. ICES is a very complex service and the market is in a state of flux in response to the financial collapse of one of the leading suppliers. Three years will allow sufficient time for the unplanned transition and stabilisation of the service, commercial shaping of the wider equipment market, subsequent competitive tendering and mobilisation of longer term ICES contract. A shorter contract would put increased risk on stakeholders and suppliers at a time when they are focussing on establishing, stabilising, and recovering multiple services. There would be significant commercial implications for taxpayers and the public purse, such as capital funding demands and significantly higher overhead / margin recovery from suppliers who need to recoup set up costs on a much shorter timescale.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
urgency

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PZNW-8281-MHNM
Name
Oxfordshire County Council

Roles

buyer

Address

Region
UKJ14
Country
GB
Locality
Oxford
Postal Code
OX1 1ND
Country Name
United Kingdom
Street Address
County Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PZNW-8281-MHNM
Scheme
GB-PPON

Contact

Name
Matthew Clothier
Organisation 2
Id
GB-PPON-PMNX-8259-DYLT
Name
Oxford University Hospitals NHS Foundation Trust

Roles

buyer

Address

Region
UKJ14
Country
GB
Locality
Oxford
Postal Code
OX3 9DU
Country Name
United Kingdom
Street Address
Headley Way, Headington

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PMNX-8259-DYLT
Scheme
GB-PPON

Contact

Organisation 3
Id
GB-PPON-PXMQ-4279-NRYQ
Name
Millbrook Healthcare Ltd

Roles

supplier

Address

Region
UKJ36
Country
GB
Locality
Southampton
Postal Code
SO40 3XJ
Country Name
United Kingdom
Street Address
Nutsey Lane, Calmore Industrial Estate

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PXMQ-4279-NRYQ
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
31 Jul 2025, 00:00
Title
Integrated Community Equipment
Status
pending
Above Threshold
Yes
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ14
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
33000000
Scheme
CPV
Description
Medical equipments, pharmaceuticals and personal care products

Value

Amount
45,000,000
Currency
GBP
Including VAT
54,000,000

Documents

Entry 1
Id
044975-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
31 Jul 2025, 18:54
Entry 2
Id
045796-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
4 Aug 2025, 16:52

Suppliers

Supplier 1
Id
GB-PPON-PXMQ-4279-NRYQ
Name
Millbrook Healthcare Ltd

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
15 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Jul 2028, 23:59
Starts
18 Aug 2025, 00:00

Standstill Period

Ends
14 Aug 2025, 23:59

Recorded locations

  • Buyer location · Oxford · UKJ14 · OX1 1ND · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-056ac0-2025-08-04T16:52:54+01:00Transparency notice on Find a Tender ·