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PROCUREMENT OPPORTUNITY

Housing Tenants and Leaseholders Customer Portal - Market Engagement

Milton Keynes City Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 06:44.

Opportunity overview

MARKET ENGAGEMENT Milton Keynes City Council is seeking to improve it's digital offering to our housing customers (tenants, leaseholders and applicants) and are seeking a partner to work with us in this process. We currently produce online access to rent accounts and statements using our Granicus system, whilst applicants for Housing register their application using NEC's Housing Online product. NEC Housing is used for the recording of most of our Housing services. Additionally, requests for repairs are logged via our third-party contractor, who provide a separate portal for tenants. We are about to embark on a consultation exercise with our tenants to establish their requirements and expectations of digital services, and this will help to inform our requirements.

Classification

  • CPV48000000 — Software package and information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025-214
Status
planning
Main Procurement Category
services

Amendments

Entry 1
Id
044959-2025
Description
The information have been added on where to seek the further information regarding this future opportunity.

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Jul 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes
Vcse
Yes

Contract period

Ends
3 Jan 2032, 23:59
Starts
4 Jan 2027, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 2
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Planning and budget

Documents

Entry 1
Id
044956-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
31 Jul 2025, 17:54
Entry 2
Id
044959-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
31 Jul 2025, 18:02

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
14 Aug 2025, 23:59
Description
For any suppliers interested in this future opportunity please visit our e-Tendering portal - https://in-tendhost.co.uk/milton-keynes/aspx/Home, where you will find more information regarding the engagement process.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PLDZ-6131-PWZH
Name
Milton Keynes City Council

Roles

buyer

Address

Region
UKJ12
Country
GB
Locality
Milton Keynes
Postal Code
MK9 3EJ
Country Name
United Kingdom
Street Address
Civic Offices, 1 Saxon Gate East

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PLDZ-6131-PWZH
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Milton Keynes · UKJ12 · MK9 3EJ · United Kingdom
  • Delivery location · UKJ12 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-056ab1-2025-07-31T18:02:47+01:00Preliminary market engagement notice on Find a Tender ·