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PROCUREMENT OPPORTUNITY

A Framework Agreement for the Supply and Maintenance of Telecare Equipment

North Hertfordshire District Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 04:53.

Opportunity overview

North Hertfordshire District Council requires high quality assistive technology solutions to support people to establish, maintain or regain independence both in and away from their home setting, increasing successful early supported discharges from hospital, supporting people to maintain personal safety, to build confidence and to improve their physical and mental wellbeing. North Hertfordshire District Council's Herts Careline service works in partnership with Hertfordshire County Council to supply, maintain and monitors alarms for over 9000 service users across Hertfordshire. Of these users, approximately 5000 sites have assistive technology to support users with complex needs. Additionally, 500 users utilise our away service, taking technology out of the home with them in Hertfordshire and beyond. On average, our team of technicians complete 150 new installations each month. Herts Careline provides plug and play alarm kits to twenty (20) hospitals and professional services to support early discharge in Hertfordshire. The Council intends to procure a multi-supplier Framework Agreement divided into three Lots. The Lots are defined as follows: Lot 1: Solutions for Assistive Technologies Service at Home and Hospital Discharge Lot 2: Solutions for Assistive Technologies Service Away from Home Lot 3: Solutions for Assistive Technologies for Users with Complex Needs

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CAREIUM UK LIMITED

Matched by number
Shared contract value
£1m
Awarded
Not supplied
Contract signed
18 Nov 2025
Including VAT
£1.2m
Suppliers
One of 2 awarded suppliers
Award ID
5
Status
active
Identifier
GB-COH 04133585
Location
Blackburn, UKD41, BB1 2QE, United Kingdom
Shared contract value
£1m
Awarded
Not supplied
Contract signed
18 Nov 2025
Including VAT
£1.2m
Suppliers
One of 2 awarded suppliers
Award ID
5
Status
active
Identifier
GB-COH 11928721
Location
Lancaster, UKD44, LA1 1PW, United Kingdom

CAREIUM UK LIMITED

Matched by number
Shared contract value
£160k
Awarded
Not supplied
Contract signed
18 Nov 2025
Including VAT
£192k
Suppliers
One of 2 awarded suppliers
Award ID
6
Status
active
Identifier
GB-COH 04133585
Location
Blackburn, UKD41, BB1 2QE, United Kingdom
Shared contract value
£160k
Awarded
Not supplied
Contract signed
18 Nov 2025
Including VAT
£192k
Suppliers
One of 2 awarded suppliers
Award ID
6
Status
active
Identifier
GB-COH 11928721
Location
Lancaster, UKD44, LA1 1PW, United Kingdom

CAREIUM UK LIMITED

Matched by number
Shared contract value
£1.8m
Awarded
Not supplied
Contract signed
18 Nov 2025
Including VAT
£2.2m
Suppliers
One of 2 awarded suppliers
Award ID
7
Status
active
Identifier
GB-COH 04133585
Location
Blackburn, UKD41, BB1 2QE, United Kingdom
Shared contract value
£1.8m
Awarded
Not supplied
Contract signed
18 Nov 2025
Including VAT
£2.2m
Suppliers
One of 2 awarded suppliers
Award ID
7
Status
active
Identifier
GB-COH 11928721
Location
Lancaster, UKD44, LA1 1PW, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated
  • Lot 2Value not stated
  • Lot 3Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NHDC0148207
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Techniques

Has Framework Agreement
Yes

Framework Agreement

Is Open Framework Scheme
Yes
Method
withAndWithoutReopeningCompetition
Type
closed
Description
Direct Award - Pricing Schedule Further Competition - Price Submission / Tendered Further Compeition Price
Open Framework Scheme End Date
27 Nov 2029, 23:59

Lots and requirements

Entry 1
Id
1
Status
complete
Entry 2
Id
2
Status
complete
Entry 3
Id
3
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
North Hertfordshire District Council
Id
GB-PPON-PDWC-9574-WBPY

Identifier

Scheme
GB-PPON
Id
PDWC-9574-WBPY

Address

Street Address
Council Offices, Gernon Road
Locality
Letchworth Garden City
Postal Code
SG6 3JF
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
CAREIUM UK LIMITED
Id
GB-COH-04133585

Identifier

Scheme
GB-COH
Id
04133585

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PLPB-9615-NDDR

Address

Street Address
Aspinall House
Locality
Blackburn
Postal Code
BB1 2QE
Country
GB
Country Name
United Kingdom
Region
UKD41

Contact

Roles

supplier

Details

Scale
sme
Vcse
Yes
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 3
Name
CHIPTECH INTERNATIONAL LIMITED
Id
GB-COH-11928721

Identifier

Scheme
GB-COH
Id
11928721

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PLNV-3272-CRGN

Address

Street Address
Palatine Hall
Locality
Lancaster
Postal Code
LA1 1PW
Country
GB
Country Name
United Kingdom
Region
UKD44

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
5
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
35121700
Description
Alarm systems

Delivery locations

Entry 1
Region
UKH
Country
GB
Country Name
United Kingdom

Additional Procurement Categories

services

Suppliers

Supplier 1
Id
GB-COH-04133585
Name
CAREIUM UK LIMITED
Supplier 2
Id
GB-COH-11928721
Name
CHIPTECH INTERNATIONAL LIMITED

Related lots

1
Award 2
Id
6
Status
active
Main Procurement Category
goods

Items

Item 1
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
33196200
Description
Devices for the disabled

Delivery locations

Entry 1
Region
UKH
Country
GB
Country Name
United Kingdom

Additional Procurement Categories

services

Suppliers

Supplier 1
Id
GB-COH-04133585
Name
CAREIUM UK LIMITED
Supplier 2
Id
GB-COH-11928721
Name
CHIPTECH INTERNATIONAL LIMITED

Related lots

2
Award 3
Id
7
Status
active
Main Procurement Category
goods

Items

Item 1
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
35121700
Description
Alarm systems

Delivery locations

Entry 1
Region
UKH
Country
GB
Country Name
United Kingdom

Additional Procurement Categories

services

Suppliers

Supplier 1
Id
GB-COH-04133585
Name
CAREIUM UK LIMITED
Supplier 2
Id
GB-COH-11928721
Name
CHIPTECH INTERNATIONAL LIMITED

Related lots

3

Contracts and changes

Entry 1
Id
5
Award ID
5
Status
active
Above Threshold
Yes
Date Signed
18 Nov 2025, 00:00

Period

Starts
18 Nov 2025, 00:00
Ends
17 Nov 2029, 23:59

Value

Including VAT
1,248,000
Amount
1,040,000
Currency
GBP

Documents

Entry 1
Id
005037-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
20 Jan 2026, 17:01
Format
text/html
Entry 2
Id
6
Award ID
6
Status
active
Above Threshold
Yes
Date Signed
18 Nov 2025, 00:00

Period

Starts
18 Nov 2025, 00:00
Ends
17 Nov 2029, 23:59

Value

Including VAT
192,000
Amount
160,000
Currency
GBP

Documents

Entry 1
Id
005037-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
20 Jan 2026, 17:01
Format
text/html
Entry 3
Id
7
Award ID
7
Status
active
Above Threshold
Yes
Date Signed
18 Nov 2025, 00:00

Period

Starts
18 Nov 2025, 00:00
Ends
17 Nov 2029, 23:59

Value

Including VAT
2,208,000
Amount
1,840,000
Currency
GBP

Documents

Entry 1
Id
005037-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
20 Jan 2026, 17:01
Format
text/html

Recorded locations

  • Buyer location · Letchworth Garden City · UKH23 · SG6 3JF · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 005037-2026Contract details notice on Find a Tender ·