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PROCUREMENT OPPORTUNITY

Respond Case Management System

Stockton on Tees Borough Council · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 06:46.

Opportunity overview

This contract is for a case management system for the Information Governance team to record requests (some statutory) such as Freedom of Information, Environmental Information Regulations requests, Data Protection Act requests, social worker requests from other local authorities, data breaches, MP enquiries, complaints (corporate and statutory), Local Government and Social Care Ombudsman investigations, and Information Commissioner's Officer enquiries. The system supports officers in coordinating the responses, holding a centralised record, and in the preparation of performance reports. Procurement will be carrying out an exception Direct Award. It will not be cost effective to procure a brand new system. The current contract is on a rolling contract, but the rolling price is more expensive than if SBC are to have a fixed contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

APTEAN LIMITED

Match pending…
Published award value
£67.2k
Awarded
Not supplied
Award ID
1
Status
pending
Location
Lichfield, UKG24, WS13 8RZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0569c0
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PCVQ-6435-GNMW
Name
Stockton on Tees Borough Council

Roles

buyer

Address

Region
UKC11
Country
GB
Locality
Stockton on Tees
Postal Code
TS17 6BJ
Country Name
United Kingdom
Street Address
Dunedin House, Columbia Drive, Thornaby

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PCVQ-6435-GNMW
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-FTS-156326
Name
APTEAN LIMITED

Roles

supplier

Address

Region
UKG24
Country
GB
Locality
Lichfield
Postal Code
WS13 8RZ
Country Name
United Kingdom
Street Address
Lincoln House, Wellington Crescent, Fradley Park

Details

Vcse
No
Scale
large

Contact

Award information

Award 1
Id
1
Title
Respond Case Management System
Status
pending
Has Renewal
Yes
Above Threshold
No
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC11
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48810000
Scheme
CPV
Description
Information systems

Value

Amount
67,239.68
Currency
GBP
Including VAT
80,687.62

Renewal

Description
1 extension is available for this contract: 01/10/2028 - 30/09/2029

Documents

Entry 1
Id
044569-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
31 Jul 2025, 09:23

Suppliers

Supplier 1
Id
GB-FTS-156326
Name
APTEAN LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
30 Sept 2025, 23:59

Related lots

1

Contract period

Ends
30 Sept 2028, 23:59
Starts
1 Oct 2025, 00:00
Max Extent Date
30 Sept 2029, 23:59

Recorded locations

  • Buyer location · Stockton on Tees · UKC11 · TS17 6BJ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0569c0-2025-07-31T09:23:32+01:00Transparency notice on Find a Tender ·