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PROCUREMENT OPPORTUNITY

Payment Exception Project

Department for Work & Pensions · Contract award notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 15:42.

Opportunity overview

Payment Exception Project is a cash-out service required to fulfil the Secretary of State obligation to ensure payment of entitlement to customers who do not have a transactional account (bank, building society, credit union). The service supports unbanked customers to receive payment of entitlement through an alternate method of payment to that of the BACS payment process, on a date of payment entitlement.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Paypoint Network LTD

Matched by number
Published award value
£13m
Awarded
19 Aug 2026
Award ID
1
Status
pending
Identifier
GB-COH 02973115
Location
Welwyn Garden City, Hertfordshire, UKH23, AL7 1EL, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C9928
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Department for Work & Pensions
Id
GB-PPON-PJCP-7274-TLRQ

Identifier

Scheme
GB-PPON
Id
PJCP-7274-TLRQ

Address

Street Address
Caxton House, 6-12 Tothill Street, London, SW1H 9NA
Locality
London
Postal Code
SW1H 9NA
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Name
Annmarie Wylie

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Paypoint Network LTD
Id
GB-COH-02973115

Identifier

Scheme
GB-COH
Id
02973115

Address

Street Address
1 The Boulevard, Shire Park
Locality
Welwyn Garden City, Hertfordshire
Postal Code
AL7 1EL
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Roles

supplier
tenderer

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Payment Exception Service
Status
pending
Date
20 Aug 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
20 Aug 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
66000000
Description
Financial and insurance services
Entry 2
Scheme
CPV
Id
66110000
Description
Banking services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
15,596,549
Amount
12,997,124
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-02973115
Name
Paypoint Network LTD

Standstill Period

Ends
1 Sept 2026, 23:59

Contract period

Starts
1 Mar 2027, 00:00
Ends
28 Feb 2030, 23:59
Max Extent Date
29 Feb 2032, 23:59

Renewal

Description
up to 24 months

Related lots

1

Documents

Entry 1
Id
079547-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
20 Aug 2026, 15:15
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
30 Sept 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI32 · SW1H 9NA · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 079547-2026Contract award notice on Find a Tender ·