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PROCUREMENT OPPORTUNITY

Accounts Payable Service

London Borough of Hounslow · Tender notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 06:32.

Opportunity overview

The Authority is seeking to procure a contract for the provision of a fully managed Accounts Payable Service for the London Borough of Hounslow and its trading company, Lampton Group. The Services are expected to commence on 1 October 2027. The Services will include, but are not limited to: • Fully managed Accounts Payable service • Customer service and resolution of Accounts Payable queries • Processing of BACS payment runs • Assistance with system upgrades, changes and testing • Mobilisation and implementation of the service • Ongoing service improvement, cost savings and benchmarking • Exit and transition management support The Specification also includes optional services relating to urgent payments and Direct Debit collection services. These optional services form part of the overall scope of the Contract but are not guaranteed. The Authority may, at its sole discretion, activate all or part of the optional services during the Contract Period in accordance with the Contract. The Contract is anticipated to start in February 2027, the Contract Effective Date, for mobilisation and implementation. The fixed Service Go-Live Date is 1 October 2027. The initial Contract term will end on 30 September 2032, unless terminated earlier. The Authority may extend the Contract on two occasions, each for 12 months, giving a maximum Contract term ending on 30 September 2034.

Classification

  • CPV66172000 — Financial transaction processing and clearing-house services
  • CPV75110000 — General public services
  • CPV79211100 — Bookkeeping services
  • CPV79211120 — Sales and purchases recording services

Lots

  • Lot 1£4.4m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN820944
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
Has Recurrence
Yes
Published risks
The Authority has identified a number of known but inherently uncertain risks associated with the delivery of Accounts Payable Service. These include; 1. TUPE • TUPE may apply to some or all of the services. Bidders must make their own assessment. • This is a third-generation outsourcing arrangement, so there may be legacy terms or liabilities from earlier transfers. • Any staff information provided may not capture all liabilities, such as accrued leave, disputes or pension issues. 2. Volumes • Transaction volumes, supplier numbers and workload levels are estimates only and may change during the contract term. • Current purchase order compliance is low and may improve or worsen, which could affect workload and exception handling. 3. Systems and data • The service relies on several systems and interfaces, and the full extent of integration complexity may not be known at tender stage. • There may be data quality issues in supplier records, transaction history, workflows or supporting documents. 4. Mobilisation • Knowledge transfer from the incumbent may be incomplete. • Mobilisation may uncover further issues in process documentation, system readiness or handover arrangements. 5. Change during the contract • The Council intends to improve and redesign parts of the procure-to-pay process, so service demand and ways of working may change over time 6. Exit • Future exit arrangements, including any onward transfer and TUPE position at contract end, cannot be fully defined at this stage. Bidder responsibility Bidders are responsible for carrying out their own due diligence and taking these uncertainties into account in their tender.

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
18 Aug 2026, 12:00

Enquiry period

Ends
27 Jul 2026, 12:00

Expected award period

Ends
4 Jan 2027, 23:59

Recurrence

Dates

Entry 1
Starts
30 Sept 2032, 23:59

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
5,280,000
Amount
4,400,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
The contract will be awarded on the basis of the Most Advantageous Tender. The Authority will apply the Price per Quality Point (PPQP) methodology. This approach combines price and quality to identify the Most Advantageous Tender. PPQP is calculated as Total Evaluated Price ÷ Final Weighted Quality Score. The tender with the lowest PPQP score will be selected, subject to meeting all mandatory and minimum quality requirements. Full details of the evaluation methodology are set out in the procurement documents.

Numbers

Entry 1
Number
100
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As outlined in the Invitation to Tender
Criterion 2
Type
technical
Description
As outlined in the Invitation to Tender

Suitability

Sme
Yes

Contract period

Starts
12 Feb 2027, 00:00
Ends
30 Sept 2032, 23:59
Max Extent Date
30 Sept 2034, 23:59

Renewal

Description
The Authority may extend the Contract at its discretion on two occasions, each for a period of 12 months (resulting in a maximum contract length of 7 years). The Contract end date (whether at the end of the Initial Term or any extension) is aligned to the Service Go‑Live Date and will fall on 30 September. It is not linked to the anniversary of the anticipated February Contract Effective Date.

Options

Description
The Contract includes optional services for urgent payments and Direct Debit collection services. These optional services may be activated by the Authority, in whole or in part, during the Contract Period at the Authority's sole discretion. Urgent payments may include the processing of time-critical payments outside of standard payment run arrangements. Direct Debit collection services may include administration, processing, amendments, cancellations, reconciliation and exception handling. The Authority does not guarantee that any optional services will be required or instructed. The Supplier must not commence any optional service unless formally instructed by the Authority in writing and, where required, through a contract variation.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
66172000
Description
Financial transaction processing and clearing-house services
Entry 2
Scheme
CPV
Id
75110000
Description
General public services
Entry 3
Scheme
CPV
Id
79211100
Description
Bookkeeping services
Entry 4
Scheme
CPV
Id
79211120
Description
Sales and purchases recording services

Delivery locations

Entry 1
Region
UKI75
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
063287-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
6 Jul 2026, 15:41
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Hounslow
Id
GB-PPON-PQYY-1684-DYLV

Identifier

Scheme
GB-PPON
Id
PQYY-1684-DYLV

Address

Street Address
Hounslow House, 7 Bath Road
Locality
Hounslow, London
Postal Code
TW3 3EB
Country
GB
Country Name
United Kingdom
Region
UKI75

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Hounslow, London · UKI75 · TW3 3EB · United Kingdom
  • Delivery location · UKI75 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 063287-2026Tender notice on Find a Tender ·