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PROCUREMENT OPPORTUNITY

Compliance Services

Norwich City Council · Contract award notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 02:12.

Opportunity overview

Norwich City Council ((NCC) sought to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will included, but were not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning. NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor. The estimated total contract value is £35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting. The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area. NCC reserved the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserved the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Alphatrack

Match pending…
Published award value
£29.3m
Awarded
23 Jan 2026
Award ID
1
Status
pending
Identifier
GB-PPON PLGB-1737-JLCD
Location
Harlow, UKH35, CM20 2GY, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot LOT-0000Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
1321
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
LOT-0000
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Norwich City Council
Id
GB-PPON-PWRB-7245-GVXQ

Identifier

Scheme
GB-PPON
Id
PWRB-7245-GVXQ

Address

Street Address
City Hall, St Peter's Street
Locality
Norwich
Postal Code
NR2 1NH
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Name
Oli Turnbull
Telephone
+44 01707339800

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Echelon Consultancy Ltd
Id
GB-COH-05345282
Role Details
Echelon Consultancy Ltd are supporting NCC with the procurement process associated with this opportunity

Identifier

Scheme
GB-COH
Id
05345282

Address

Street Address
219a Hatfield Road, St Albans
Locality
St Albans
Postal Code
AL1 4TB
Country
GB
Country Name
United Kingdom
Region
UKH23

Contact

Name
Sharon Hunt
Telephone
07903788645

Roles

procuringEntity
processContactPoint
Organisation 3
Name
Alphatrack
Id
GB-PPON-PLGB-1737-JLCD

Identifier

Scheme
GB-PPON
Id
PLGB-1737-JLCD

Address

Street Address
Piper House, 14 West Place, West Road
Locality
Harlow
Postal Code
CM20 2GY
Country
GB
Country Name
United Kingdom
Region
UKH35

Contact

Name
Eamon Scowen

Roles

supplier
tenderer

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
NCC Compliance Contract
Status
pending
Date
23 Jan 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
23 Jan 2026, 00:00

Items

Item 1
Id
LOT-0000
Related Lot
LOT-0000

Additional Classifications

Entry 1
Scheme
CPV
Id
50700000
Description
Repair and maintenance services of building installations

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKH15
Country
GB
Country Name
United Kingdom

Value

Including VAT
35,100,000
Amount
29,250,000
Currency
GBP

Additional Procurement Categories

works

Suppliers

Supplier 1
Id
GB-PPON-PLGB-1737-JLCD
Name
Alphatrack

Standstill Period

Ends
9 Feb 2026, 23:59

Contract period

Starts
1 Apr 2026, 01:00
Ends
31 Mar 2031, 23:59
Max Extent Date
31 Mar 2041, 23:59

Renewal

Description
The contract can be extended beyond the initial 5 year period, by two further 5 year periods (10 years). The total contract term if all extensions are realised is 15 years

Related lots

LOT-0000

Documents

Entry 1
Id
008093-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
29 Jan 2026, 14:21
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
28 Feb 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Norwich · UKH15 · NR2 1NH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 008093-2026Contract award notice on Find a Tender ·