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PROCUREMENT OPPORTUNITY

P-3271 IT Hardware Maintenance and Support Services

Translink · Contract details notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 14:32.

Opportunity overview

Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a. Hardware maintenance (physical servers, SAN/NAS, client devices eg laptops, desktops, and printers) b. Out of hours support (break / fix SLA for physical servers - 24 hours per day, 7 days per week, with a 4 hour response, 4 hour fix agreement). c. Business continuity services and testing d. Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management.)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CAPITA BUSINESS SERVICES LTD

Matched by exact name
Contract value
£3m
Awarded
Not supplied
Contract signed
11 Jun 2026
Including VAT
£3.6m
Award ID
1
Status
active
Identifier
GB-PPON PGJV-4881-DTGT
Location
London, UKI32, W2 6BD, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-056734
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Translink
Id
GB-PPON-PTMT-7134-NRMV

Identifier

Scheme
GB-PPON
Id
PTMT-7134-NRMV

Address

Street Address
22 Great Victoria Street
Locality
Belfast
Postal Code
BT2 7LX
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicUndertaking
Description
Public undertaking
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-NIR
Description
Northern Irish devolved regulations apply
Organisation 2
Name
CAPITA BUSINESS SERVICES LTD
Id
GB-PPON-PGJV-4881-DTGT

Identifier

Scheme
GB-PPON
Id
PGJV-4881-DTGT

Address

Street Address
First Floor, 2 Kingdom Street
Locality
London
Postal Code
W2 6BD
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support
Entry 2
Scheme
CPV
Id
72110000
Description
Hardware selection consultancy services
Entry 3
Scheme
CPV
Id
72120000
Description
Hardware disaster-recovery consultancy services
Entry 4
Scheme
CPV
Id
72130000
Description
Computer-site planning consultancy services
Entry 5
Scheme
CPV
Id
72150000
Description
Computer audit consultancy and hardware consultancy services

Delivery locations

Entry 1
Region
UKN
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PGJV-4881-DTGT
Name
CAPITA BUSINESS SERVICES LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
12 Jun 2026, 00:00

Period

Starts
14 Jun 2026, 00:00
Ends
13 Jun 2029, 23:59
Max Extent Date
13 Jun 2032, 23:59

Renewal

Description
The Contract may be extended, on agreement with both parties, for 3 periods of 1 year.

Value

Including VAT
3,600,000
Amount
3,000,000
Currency
GBP

Documents

Entry 1
Id
058310-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
22 Jun 2026, 08:49
Format
text/html

Recorded locations

  • Buyer location · Belfast · UKN06 · BT2 7LX · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 016925-2026Tender notice on Find a Tender ·
  2. 050747-2026Contract award notice on Find a Tender ·
  3. 058310-2026Contract details notice on Find a Tender ·