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PROCUREMENT OPPORTUNITY

ADU25144 Community Equipment Service

Torbay Council · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 06:25.

Opportunity overview

Provision of a Community Equipment Service (CES) for adults and children within the Torbay Council boundary or those on the outskirts if registered with a Torbay GP.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Millbrook Healthcare Ltd

Matched by exact name
Published award value
£5.7m
Awarded
27 Jul 2025
Award ID
1
Status
pending
Identifier
GB-PPON PXMQ-4279-NRYQ
Location
Southampton, UKJ36, SO40 3XJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ADU25144
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Due to the current contract being terminated as a result of the incumbent supplier notifying us and 40 other local authorities on 23/06/2025 that unless we collectively made a substantial financial contribution they would be unable to continue to provide the service. The request made by the incumbent supplier would have been deemed a significant modification and therefore not permitted under PCR 2015, therefore we gave 3 months notice of termination and have been subsequently advised by the incumbent that they will cease delivering on 31/07/2025 two months before the end date in the notice of termination. The service needs to be maintained to support timely discharge from hospital and end of life care for individuals within their own homes. To ensure continuity of service, we entered into discussions with prospective alternative providers of which there are two main organisation in the market currently delivering these services on a large scale. Due to the number of authorities in this position, the alternative providers agreed a geographical split for taking on the contracts and Torbay Council falls within the region allocated to Millbrook who have a base within Devon. Due to the short notice provided by the incumbent it is impossible to tender the contract within the timescales and ensure continuity of service. Therefore the Council has made the decision to direct award under Section 41 and Sections 13 and 14 of Schedule 5 of the Procurement Act 2023 to Millbrook. The new contract will be for a period of 3 years which the remaining term on the original contract and will allow the new provider to mobilise and embed the contract as they are taking on significant financial and resource risk due to the uncertainties around the incumbent providers financial position. This timeframe also allows the Council and Millbrook to focus on effective mobilisation of the contract during the first 12 months and to then give sufficient time for a re-procurement to be undertaken.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Procedure reasons

Entry 1
Id
urgency

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PXMQ-4279-NRYQ
Name
Millbrook Healthcare Ltd

Roles

supplier

Address

Region
UKJ36
Country
GB
Locality
Southampton
Postal Code
SO40 3XJ
Country Name
United Kingdom
Street Address
Nutsey Lane, Calmore Industrial Es

Control

Description
Organisation name Cairngorm Capital Partners LLP Registered legal form limited liability partnership Law registered Companies Act 2006 Companies House number OC390319 Type Organisation Category Any other organisation with significant influence or control Registered address 22 Cross Keys Close, London, W1U 2DW, UK Postal address 22 Cross Keys Close, London, W1U 2DW, UK Control conditions Owns shares, Has voting rights, Can appoint or remove directors, Has other significant influence or control

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PXMQ-4279-NRYQ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PXLG-3144-TYMJ
Name
Torbay Council

Roles

buyer

Address

Region
UKK42
Country
GB
Locality
Torquay
Postal Code
TQ1 3DR
Country Name
United Kingdom
Street Address
Town Hall

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PXLG-3144-TYMJ
Scheme
GB-PPON

Contact

Name
Mrs Chanelle Busby
Telephone
+441803207736

Award information

Award 1
Id
1
Date
28 Jul 2025, 00:00
Title
ADU25144 Community Equipment Services
Status
pending
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKK42
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKK42
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services
Entry 2
Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Value

Amount
5,700,000
Currency
GBP
Including VAT
6,840,000

Documents

Entry 1
Id
043412-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
28 Jul 2025, 12:12
Entry 2
Id
043419-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
28 Jul 2025, 12:22

Suppliers

Supplier 1
Id
GB-PPON-PXMQ-4279-NRYQ
Name
Millbrook Healthcare Ltd

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
8 Aug 2025, 23:59

Related lots

1

Contract period

Ends
31 Jul 2028, 23:59
Starts
11 Aug 2025, 00:00

Standstill Period

Ends
7 Aug 2025, 23:59

Recorded locations

  • Buyer location · Torquay · UKK42 · TQ1 3DR · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0566f8-2025-07-28T12:22:41+01:00Transparency notice on Find a Tender ·