ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

IPTIS

Train Information Services Ltd · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 20:46.

Opportunity overview

Extension of previously procured services

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SilverRail

Match pending…
Published award value
Value not stated
Awarded
Not supplied
Contract signed
6 Aug 2025
Award ID
1
Status
active
Identifier
GB-PPON PWZJ-8174-DHQG
Location
London, UKI32, WC2E 7JS, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0565c2
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The IPTIS algorithm has been refined over many years to meet the specific requirements of RDG and SilverRail clients. Due to the complexity of features built around this system, replacing it would disrupt numerous interconnected National Rail services, including the nationalrail.co.uk website. Introducing a new journey planner engine would likely lead to system incompatibilities, which could degrade customer experience, cause outages, and harm RDG’s reputation. A wide network of over 100 downstream industry organisations—including TOCs and third-party retailers—depend on data feeds generated by IPTIS. Critical systems such as IDMS (Industry Data Management System), the Disruption API, and the Bulletins service all rely on IPTIS data to function effectively. Additionally, the NRE Contact Centre depends on a bespoke interface built on this platform to deliver accurate and timely information to customers. The interdependencies between these systems are extensive and deeply embedded. Changing the core journey planning engine would trigger cascading technical and operational challenges, requiring significant reengineering of APIs, frontend platforms, and third-party systems. Furthermore, differences in data schemas and endpoints would necessitate broad changes across the ecosystem, some involving data structures originating from IDMS itself. Given the critical role these services play in RDG’s operations and their alignment with mandated directives and stakeholder expectations from the DfT, maintaining continuity and compatibility is essential.

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Procedure reasons

Entry 1
Id
additionalRepeatFurtherFollowingCompetitiveProcedure

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Train Information Services Ltd
Id
GB-COH-08176197

Identifier

Scheme
GB-COH
Id
08176197

Address

Street Address
Rail Delivery Group Ltd ​First Floor North, ​1 Puddle Dock, ​London
Locality
London
Postal Code
EC4V 3DS
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SilverRail
Id
GB-PPON-PWZJ-8174-DHQG

Identifier

Scheme
GB-PPON
Id
PWZJ-8174-DHQG

Address

Street Address
27 Maiden Ln,
Locality
London
Postal Code
WC2E 7JS
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
60200000
Description
Railway transport services

Suppliers

Supplier 1
Id
GB-PPON-PWZJ-8174-DHQG
Name
SilverRail

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
7 Aug 2025, 00:00

Period

Starts
7 Aug 2025, 00:00
Ends
31 Mar 2027, 23:59
Max Extent Date
31 Mar 2029, 23:59

Renewal

Description
2 year extension if required

Options

Description
Minor changes to scope

Value

Including VAT
6,240,000
Currency
GBP

Documents

Entry 1
Id
014522-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
17 Feb 2026, 17:11
Format
text/html

Recorded locations

  • Buyer location · London · UKI31 · EC4V 3DS · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 014522-2026Contract details notice on Find a Tender ·