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NHSE H&J London - Adult Patient & Public Voice Procurement

NHS England · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 06:20.

Opportunity overview

Adult Patient & Public Voice services to support all H&J London ADULT services by providing Independent lived experience and patient and public voice input as part of the H&J London Commissioning Process.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

User Voice

Matched by number
Published award value
£324.1k
Awarded
10 Sept 2025
Award ID
1
Status
pending
Identifier
GB-COH 06820227
Location
London, UKI45, SE11 5PJ, United Kingdom

User Voice

Match pending…
Contract value
£324.1k
Awarded
Not supplied
Contract signed
13 Oct 2025
Including VAT
£397.4k
Award ID
2
Status
active
Identifier
GB-PPON PVLL-4825-RTTG
Location
London, UKI45, SE11 5PJ, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • Lot 1£331.2k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C377296
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
11 Sept 2025, 23:59

Tender Period

Ends
19 Aug 2025, 12:00

Enquiry period

Ends
11 Aug 2025, 17:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Options
Yes
Has Renewal
Yes

Value

Amount
331,200
Currency
GBP
Including VAT
397,440

Options

Description
Subject to satisfactory performance and available funding

Renewal

Description
Can be extended up to 1 year

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Quality Criteria

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Name
Commercial
Type
price
Description
Commercial Criteria

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Name
Social Value
Type
quality
Description
Social Value Criteria

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Ends
28 Sept 2028, 23:59
Starts
29 Sept 2025, 00:00
Max Extent Date
28 Sept 2029, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
042469-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
23 Jul 2025, 15:47

Planning and budget

No Engagement Notice Rationale
Not enough time available

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDPT-3135-BWWY
Name
NHS England

Roles

buyer

Address

Region
UKI45
Country
GB
Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom
Street Address
Wellington House, 133-135 Waterloo Rd

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PDPT-3135-BWWY
Scheme
GB-PPON

Contact

Name
Janice Brodie
Organisation 2
Id
GB-COH-06820227
Name
User Voice

Roles

supplier

Address

Region
UKI45
Country
GB
Locality
London
Postal Code
SE11 5PJ
Country Name
United Kingdom
Street Address
20 Newburn Street, London,

Details

Vcse
Yes
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
06820227
Scheme
GB-COH

Contact

Organisation 3
Id
GB-PPON-PVLL-4825-RTTG
Name
User Voice

Roles

supplier

Address

Region
UKI45
Country
GB
Locality
London
Postal Code
SE11 5PJ
Country Name
United Kingdom
Street Address
20 Newburn Street, London, SE11 5PJ

Details

Vcse
Yes
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PVLL-4825-RTTG
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
11 Sept 2025, 00:00
Title
NHSE H&J London - Adult Patient & Public Voice Procurement
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
11 Sept 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Value

Amount
324,072
Currency
GBP
Including VAT
388,886

Renewal

Description
Subject to approval of available funding

Documents

Entry 1
Id
055836-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
11 Sept 2025, 14:18

Suppliers

Supplier 1
Id
GB-COH-06820227
Name
User Voice

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
29 Sept 2025, 23:59

Related lots

1

Contract period

Ends
22 Sept 2028, 23:59
Starts
30 Sept 2025, 00:00
Max Extent Date
22 Sept 2029, 23:59

Subcontracting

Subcontracts

Entry 1
Id
1
Description
not applicable

Main Contractors

Entry 1
Id
GB-COH-06820227
Name
User Voice

Standstill Period

Ends
22 Sept 2025, 23:59
Award 2
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Suppliers

Supplier 1
Id
GB-PPON-PVLL-4825-RTTG
Name
User Voice

Related lots

1

Contracts and changes

Entry 1
Id
2
Title
NHSE H&J London - Adult Patient & Public Voice Procurement
Status
active
Award ID
2
Date Signed
14 Oct 2025, 00:00
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
324,072
Currency
GBP
Including VAT
397,440

Period

Ends
19 Oct 2028, 23:59
Starts
20 Oct 2025, 00:00
Max Extent Date
19 Oct 2029, 23:59

Options

Description
Subject to satisfactory performance and available funding

Renewal

Description
Up to one year

Documents

Entry 1
Id
067247-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
21 Oct 2025, 16:44

Agreed Metrics

Entry 1
Id
1
Title
Operation Model
Description
1) The PPV provider will work to an agreed ‘Operation Model’ as identified in the NHSE H&J PPV Service Specification, for the duration of the contract.

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
Performance Activity
Description
2) The PPV Provider will submit performance management, delivery, and outcome activity via Quarterly PPV Summary Reports (reflective) & Quarterly Delivery Plan (forward planning) within agreed timelines and on specified deadline dates for the juration of the contract.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
Service Users
Description
3) The PPV Provider will ensure that Service Users with real lived experience are always an equal part of the NHSE, Health & Justice Commissioned Projects & PPV Engagement, as a key part of the agreed NHSE H&J Adult PPV Contract.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Recorded locations

  • Buyer location · London · UKI45 · SE1 8UG · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0564cb-2025-10-21T16:44:49+01:00Tender notice on Find a Tender ·