ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Tower Hamlets Rehabilitation and Crisis Service

NHS North East London Integrated Care Board · compiled

Tender information last checkedLast checked 30 Sept 2026, 06:20.

Opportunity overview

The service being procured is a Rehabilitation and Crisis Support Service based in Tower Hamlets. It provides 24-hour support within an accommodation-based setting for individuals transitioning from inpatient mental health services to more independent living in the community. The aim is to support service users through recovery in a safe, structured environment, reducing the likelihood of readmission to hospital. This service is clinically integrated, with onsite input from healthcare professionals to ensure a holistic, person-centred approach. Service users benefit from coordinated support that aligns with both social care and clinical recovery pathways.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Look Ahead Care and Support Service

Match pending…
Contract value
£4m
Awarded
Not supplied
Contract signed
5 Jun 2025
Award ID
042420-2025-1
Status
active
Identifier
GB-NHS A03P
Location
London, UKI4, N7 9BG, United Kingdom

Classification

  • CPV85312500 — Rehabilitation services

Lots

  • This service is to provide a Crisis and Rehabilitation Service to Tower Hamlets for a value of £3,954,447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030 will have a total additional value of £2,683,298. The current provider of the Service is meeting the contractual requirements to a satisfactory level and the intention is to award the providers the contract following PSR Direct Award C as there is no change to the contract terms. Contract award is from 6th August 2025.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PRJ2193
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight on 5th August 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
VI.3

New Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. This service is to provide a Rehabilitation and Crisis Support Service based in Tower Hamlets for a value of £3954447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030) will have a total additional value of £2,683,298 The contract was awarded on 6th August 2025.

Old Value

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85312500
Scheme
CPV
Description
Rehabilitation services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
This service is to provide a Crisis and Rehabilitation Service to Tower Hamlets for a value of £3,954,447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030 will have a total additional value of £2,683,298. The current provider of the Service is meeting the contractual requirements to a satisfactory level and the intention is to award the providers the contract following PSR Direct Award C as there is no change to the contract terms. Contract award is from 6th August 2025.

Options

Description
The contract has the option of a two year extension to 31st March 2030.

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI42

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QMF
Name
NHS North East London Integrated Care Board

Roles

buyer

Address

Region
UKI41
Locality
London
Postal Code
E151DA
Country Name
United Kingdom
Street Address
4th Floor - Unex Tower, 5 Station Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QMF
Scheme
GB-NHS
Legal Name
NHS North East London Integrated Care Board

Contact

Organisation 2
Id
GB-NHS-A03P
Name
Look Ahead Care and Support Service

Roles

supplier

Address

Region
UKI4
Locality
London
Postal Code
N7 9BG
Country Name
United Kingdom
Street Address
439 Caledonian Road

Details

Scale
sme

Identifier

Id
A03P
Scheme
GB-NHS
Legal Name
Look Ahead Care and Support Service
Organisation 3
Id
GB-FTS-126698
Name
NHS North East London Integrated Care Board

Roles

reviewBody

Address

Locality
London
Postal Code
E15 1DA
Country Name
United Kingdom
Street Address
4th Floor - Unex Tower, 5 Station Street

Identifier

Legal Name
NHS North East London Integrated Care Board

Award information

Award 1
Id
042420-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-NHS-A03P
Name
Look Ahead Care and Support Service

Related lots

1

Contracts and changes

Entry 1
Id
042420-2025-1
Status
active
Award ID
042420-2025-1
Date Signed
6 Jun 2025, 00:00

Value

Amount
3,954,447
Currency
GBP

Recorded locations

  • Buyer location · London · UKI41 · E151DA · United Kingdom
  • Delivery location · UKI42

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0564b0-2025-08-06T14:56:21+01:00compiled ·