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PROCUREMENT OPPORTUNITY

SYP - Sostenuto Sunrise Support and Maintenance

South Yorkshire Mayoral Combined Authority · Contract details notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 06:10.

Opportunity overview

This is a contact for South Yorkshire Police. The solution is an IT service management tool which has underpins the daily operations of the IT department. The system provides, ticketing, CRM, change management, incident management, problem management, SLA tracking and performance metrics for the department as well as providing a self-service portal for approx. 10,000 police officers and staff across SYP and HP

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SUNRISE SOFTWARE LIMITED

Matched by number
Contract value
£120.5k
Awarded
Not supplied
Contract signed
25 Jun 2025
Including VAT
£144.6k
Award ID
1
Status
active
Identifier
GB-COH 02972424
Location
London, UKI32, W1W 5PF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
0104-2025
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDBT-6675-QXPN
Name
South Yorkshire Mayoral Combined Authority

Roles

buyer

Address

Region
UKE32
Country
GB
Locality
Sheffield
Postal Code
S1 2BQ
Country Name
United Kingdom
Street Address
11 Broad Street West

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PDBT-6675-QXPN
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-02972424
Name
SUNRISE SOFTWARE LIMITED

Roles

supplier

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
W1W 5PF
Country Name
United Kingdom
Street Address
167-169 Great Portland Street

Details

Vcse
No
Scale
sme

Identifier

Id
02972424
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PJQW-3145-WCJJ
Scheme
GB-PPON

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKE3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72260000
Scheme
CPV
Description
Software-related services

Suppliers

Supplier 1
Id
GB-COH-02972424
Name
SUNRISE SOFTWARE LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Title
Sostenuto Sunrise Support and Maintenance
Status
active
Award ID
1
Date Signed
26 Jun 2025, 00:00
Above Threshold
No

Value

Amount
120,498
Currency
GBP
Including VAT
144,597

Period

Ends
1 Apr 2028, 23:59
Starts
26 Jun 2025, 00:00

Documents

Entry 1
Id
041868-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
22 Jul 2025, 10:19

Recorded locations

  • Buyer location · Sheffield · UKE32 · S1 2BQ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-056383-2025-07-22T10:19:31+01:00Contract details notice on Find a Tender ·