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PROCUREMENT OPPORTUNITY

SOL - Carer Respite and Emergency Support Services Market Engagement

Solihull Metropolitan Borough Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 06:09.

Opportunity overview

Solihull Metropolitan Borough Council (SMBC) is reviewing its current respite (short break) and carer emergency support services. We are seeking to engage with providers who can offer flexible, high-quality care and support solutions for adults with a range of needs. Our aim is to expand the capacity and flexibility of provision to better reflect the diversity of our unpaid carers and those they support. The review aims to identify opportunities for flexible respite support, ranging from a few hours to up to two weeks and an emergency response provision to support carers in the event of crisis. Carers have expressed a need for services that can be booked in advance (e.g., for holidays) and accessed at short notice when plans change. We invite providers to complete the survey to help shape future service models and commissioning approaches. The Council is open to exploring a range of contracting models and welcomes market insight on how best to structure future arrangements.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Lot LOT-0001Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-056369
Status
planning
Main Procurement Category
services

Amendments

Entry 1
Id
041824-2025
Description
Deadline date amended
Entry 2
Id
042074-2025
Description
Change to notice includes: - Estimated Contract Start and End Date - Estimated publish date of Tender or Transparency Notice

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Nov 2025, 23:59

Special regime

lightTouch

Lots and requirements

Entry 1
Id
LOT-0001
Status
planning

Suitability

Sme
Yes
Vcse
Yes

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00

Items and delivery

Item 1
Id
LOT-0001
Related Lot
LOT-0001

Delivery locations

Entry 1
Region
UKG32
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Planning and budget

Documents

Entry 1
Id
041823-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
22 Jul 2025, 09:04
Entry 2
Id
041824-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
22 Jul 2025, 09:06
Entry 3
Id
042074-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
22 Jul 2025, 15:10

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
31 Jul 2025, 23:59
Description
Background Solihull Metropolitan Borough Council (SMBC) is reviewing its current respite (short break) and carer emergency support services. We are seeking to engage with providers who can offer flexible, high-quality care and support solutions for adults with a range of needs. Our aim is to expand the capacity and flexibility of provision to better reflect the diversity of our unpaid carers and those they support. Scope of Services 1. Planned Carer Respite - Provision of short-term, planned breaks for carers from their caring responsibilities. - Respite may be delivered in the cared-for person's home or in a community-based setting. - Services must be flexible, person-centred, and responsive to individual needs and preferences. 2. Carer Emergency Response - Rapid response service available to support the cared-for person in the event of an unplanned absence or emergency involving the carer. - May include temporary care provision, welfare checks, and coordination with other services. - Providers must demonstrate robust contingency planning and safeguarding protocols. 3. Target Cohort - Unpaid carers of adults with eligible care and support needs. residing in Solihull 4. Key Outcomes - Carers feel supported and able to continue in their caring role. - Carers have access to timely and appropriate breaks. - Emergency situations are managed effectively, reducing the risk of hospital admissions or care breakdown. - Improved wellbeing and resilience for both carers and those they care for. The review aims to identify opportunities for flexible respite support, ranging from a few hours to up to two weeks and an emergency response provision to support carers in the event of crisis. Carers have expressed a need for services that can be booked in advance (e.g., for holidays) and accessed at short notice when plans change. We invite providers to complete the survey to help shape future service models and commissioning approaches.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PGWC-7578-LYDG
Name
Solihull Metropolitan Borough Council

Roles

buyer

Address

Region
UKG32
Country
GB
Locality
Solihull
Postal Code
B91 3QB
Country Name
United Kingdom
Street Address
Council House, Manor Square

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PGWC-7578-LYDG
Scheme
GB-PPON

Contact

Name
Corporate Procurement Service

Recorded locations

  • Buyer location · Solihull · UKG32 · B91 3QB · United Kingdom
  • Delivery location · UKG32 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-056369-2025-07-22T15:10:18+01:00Preliminary market engagement notice on Find a Tender ·