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PROCUREMENT OPPORTUNITY

Contract for the Provision of Bereavement Support

Hertfordshire County Council · compiled

Tender information last checkedLast checked 30 Sept 2026, 06:13.

Opportunity overview

Cruse Bereavement Support is a support Service for those bereaved at any age. It aims to promote the wellbeing of bereaved people and to enable anyone suffering a bereavement to understand their grief and cope with their loss.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Cruse Bereavement Support

Matched by number
Contract value
£129.7k
Awarded
Not supplied
Contract signed
17 Jul 2025
Award ID
041789-2025-1
Status
active
Identifier
GB-COH 00638709
Location
London, UKI75, TW9 2GW, United Kingdom

Classification

  • CPV85323000 — Community health services

Lots

  • Hertfordshire County Council has a requirement for a bereavement support service. The service provides information, support, and advice. Bereavement support can be provided one to one or as part of a Group with a bereavement support worker. Advice is provided via telephone, email, or the via the internet. The service also runs an all-age helpline for young people age 5 to 18, and adults. The Council is intending to award this contract to our existing provider following Direct Award Process C under the Provider Selection Regime (PSR.) The contract will commence on 4th August 2025 until 3rd August 2028 with the option to extend for an additional 2 years until 3rd August 2030. The approximate life time value of this contract is stated in II.1.7 above and includes the value of any possible extensions.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
HCC2517048
Status
complete
Review Details
The Council will enter into an 8 working day standstill period following publication of this Contract Award Notice before officially awarding the contract in line with the requirements under PSR.
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 1st August 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
VI.3

New Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The contract has now been formally awarded using direct award process C. The contract was awarded on 4th August 2025, and commenced 4th August 2025 until 3rd August 2028 with the option to extend for an additional 2 years until 3rd August 2030. The total value of the contract is £129,710

Old Value

Entry 2
Id
2
Description
Contract Dates: The contract was awarded on 4th August 2025, and commenced on 4th August 2025 until 31st March 2028 with the option to extend for up to 2 years until 31st March 2030.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85323000
Scheme
CPV
Description
Community health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
Hertfordshire County Council has a requirement for a bereavement support service. The service provides information, support, and advice. Bereavement support can be provided one to one or as part of a Group with a bereavement support worker. Advice is provided via telephone, email, or the via the internet. The service also runs an all-age helpline for young people age 5 to 18, and adults. The Council is intending to award this contract to our existing provider following Direct Award Process C under the Provider Selection Regime (PSR.) The contract will commence on 4th August 2025 until 3rd August 2028 with the option to extend for an additional 2 years until 3rd August 2030. The approximate life time value of this contract is stated in II.1.7 above and includes the value of any possible extensions.

Options

Description
There is the option to extend the contract for two (2) years subject to available funding and satisfactory performance at the discretion of the Council.

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH23

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-141099
Name
Hertfordshire County Council

Roles

buyer

Address

Region
UKH23
Locality
Hertford
Postal Code
SG138DQ
Country Name
United Kingdom
Street Address
County Hall

Details

Classifications

Entry 1
Id
REGIONAL_AGENCY
Scheme
TED_CA_TYPE
Description
Regional or local agency/office
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Hertfordshire County Council
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 2
Id
GB-COH-00638709
Name
Cruse Bereavement Support

Roles

supplier

Address

Region
UKI75
Locality
London
Postal Code
TW9 2GW
Country Name
United Kingdom
Street Address
Unit 0.1, One Victoria Villas, Richmond

Details

Scale
sme

Identifier

Id
00638709
Scheme
GB-COH
Legal Name
Cruse Bereavement Support
Organisation 3
Id
GB-FTS-114606
Name
Independent Choice and Procurement Panel

Roles

reviewBody

Address

Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom
Street Address
Wellington House

Identifier

Legal Name
Independent Choice and Procurement Panel

Award information

Award 1
Id
041789-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-00638709
Name
Cruse Bereavement Support

Related lots

1

Contracts and changes

Entry 1
Id
041789-2025-1
Status
active
Award ID
041789-2025-1
Date Signed
18 Jul 2025, 00:00

Value

Amount
129,710
Currency
GBP

Recorded locations

  • Buyer location · Hertford · UKH23 · SG138DQ · United Kingdom
  • Delivery location · UKH23

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-056350-2025-09-10T16:22:09+01:00compiled ·