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PROCUREMENT OPPORTUNITY

Dental Out of Hours Service across Kings Lynn

NHS Norfolk & Waveney Integrated Care Board · compiled

Tender information last checkedLast checked 30 Sept 2026, 06:14.

Opportunity overview

***This is an Intention to Award Notice***<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the Provision of Dental Out of Hours Service across Kings Lynn, following a robust Competitive Process.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Smile Care 24 Limited

Match pending…
Contract value
£336.5k
Awarded
Not supplied
Contract signed
24 Sept 2025
Award ID
060239-2025-1
Status
active
Location
Slough, Buckinghamshire, UKJ13, SL1 8DN, United Kingdom

Classification

  • CPV85131000 — Dental-practice services

Lots

  • This is an intention to award notice under the competitive process.<br/><br/>The services are to provide Dental Out of Hours Services at weekends and Bank Holidays throughout the entirety of the year. Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Providers responsibility to source a premises solution for the Service Commencement date of 1st December 2025.<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the provision of Dental Out of Hours Services across Kings Lynn following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st December 2025 – 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .<br/><br/>The lifetime value of the contract is £336,545.<br/><br/>This is an existing service and has been awarded to a new provider.£383.7k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
AG25517
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
26 Aug 2025, 10:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
26 Aug 2025, 10:00

Tender Period

Ends
26 Aug 2025, 10:00

Communication

Future Notice Date
28 Jul 2025, 00:00

Classification

Id
85131000
Scheme
CPV
Description
Dental-practice services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
120

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
No
Description
This is an intention to award notice under the competitive process.<br/><br/>The services are to provide Dental Out of Hours Services at weekends and Bank Holidays throughout the entirety of the year. Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Providers responsibility to source a premises solution for the Service Commencement date of 1st December 2025.<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the provision of Dental Out of Hours Services across Kings Lynn following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st December 2025 – 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .<br/><br/>The lifetime value of the contract is £336,545.<br/><br/>This is an existing service and has been awarded to a new provider.

Value

Amount
383,736
Currency
GBP

Options

Description
Services are expected to commence on 1st December 2025 – 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .

Award criteria

Criteria

Criterion 1
Name
Quality and Innovation
Type
quality
Description
50.00%
Criterion 2
Name
Integration, Collaboration & Service Sustainability
Type
quality
Description
28.00%
Criterion 3
Name
Improving access, reducing health inequalities and facilitating Choice
Type
quality
Description
19.00%
Criterion 4
Name
Social Value
Type
quality
Description
3.00%
Criterion 5
Type
price
Description
Pass/Fail 0.00%

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Kings Lynn

Delivery locations

Entry 1
Region
UKH16
Entry 2
Region
UKH15
Entry 3
Region
UKH15

Additional Classifications

Entry 1
Id
85131000
Scheme
CPV
Description
Dental-practice services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-139394
Name
NHS Norfolk and Waveney Integrated Care Board

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
8th Floor, County Hall, Martineau Lane

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Norfolk and Waveney Integrated Care Board

Contact

Name
Neelam Saroe
Organisation 2
Id
GB-FTS-123151
Name
NHS England Independent Patient Choice and Procurement Panel

Roles

reviewBody

Address

Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom
Street Address
London

Details

Identifier

Legal Name
NHS England Independent Patient Choice and Procurement Panel
Organisation 3
Id
GB-FTS-141301
Name
NHS Arden and Greater East Midlands Commissioning Support Unit

Roles

reviewContactPoint

Address

Locality
Derby
Postal Code
DE1 3QT
Country Name
United Kingdom
Street Address
Cardinal Square, 10 Nottingham Road

Details

Identifier

Legal Name
NHS Arden and Greater East Midlands Commissioning Support Unit
Organisation 4
Id
GB-FTS-77568
Name
NHS Norfolk & Waveney Integrated Care Board

Roles

buyer

Address

Region
UKH15
Locality
Norwich
Postal Code
NR1 2DH
Country Name
United Kingdom
Street Address
County Hall, Martineau Ln

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS Norfolk & Waveney Integrated Care Board

Contact

Name
Neelam Saroe
Organisation 5
Id
GB-FTS-162190
Name
Smile Care 24 Limited

Roles

supplier

Address

Region
UKJ13
Locality
Slough, Buckinghamshire
Postal Code
SL1 8DN
Country Name
United Kingdom
Street Address
Walnut Tree House Court Lane

Details

Scale
sme

Identifier

Legal Name
Smile Care 24 Limited

Award information

Award 1
Id
060239-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-162190
Name
Smile Care 24 Limited

Related lots

1

Contracts and changes

Entry 1
Id
060239-2025-1
Status
active
Award ID
060239-2025-1
Date Signed
25 Sept 2025, 00:00

Value

Amount
336,545
Currency
GBP

Recorded locations

  • Buyer location · Norwich · UKH15 · NR1 2DH · United Kingdom
  • Delivery location · UKH15
  • Delivery location · UKH16

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0562a2-2025-09-26T15:07:41+01:00compiled ·