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PROCUREMENT OPPORTUNITY

TFW - Provision of Rail Major Incident Command Training and Exercising

Transport for Wales · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 05:50.

Opportunity overview

Transport for Wales (TfW), (the Contracting Authority) is carrying out a procurement advertised in the Find a Tender Service (FTS), via Sell2Wales, under the Open Procedure of the Procurement Act 2023 to procure Rail Major Incident Command training and exercising under the TfW Goods and Services Terms and Conditions. The maximum permitted term of the contract is 3 years and the anticipated commencement date is October 2025.The rail industry within the UK face a range of threats, hazards and operational challenges that have the potential to jeopardise its ability to run services, safely and securely and to uphold customer confidence.We recognise that any disruption to the services we provide caused by a major incident, needs to be dealt with as quickly and efficiently as possible by competent incident commanders.To ensure there is a level of consistency and excellence in rail major incident command provision in TfW. We require a training provider to work with us to develop and deliver a competency-based training programme that is aligned to the TfW Major Incident Response Plan.The training will provide our strategic and tactical incident commanders with knowledge, skills and understanding in relation to managing a rail major incident, specifically in relation to TfW as a Train Operating Company. To achieve this, the training will need to include both theoretical learning and simulated exercising.The training will be for 50 people, consisting of the Strategic (Directors) and Tactical (Senior Managers) that provide 24/7 incident management cover via an on-call Rota and other roles that are relevant.Key objectives for the learning:a. Demonstrate an understanding of rail and multi-agency command structures based on Incident Definition matrix and key roles. b. Set and communicate strategic objectives and regularly review. c. Utilise strategic objectives to develop a Tactical Plan. d. Use the JESIP JDM to make and justify command decisions. e. Utilise the TfW Major Incident Action Cards to assist in establishing command structure and supporting roles. f. Demonstrate familiarity with the JESIP principals and requirements to resource multi-agency SCG’s and TCG’s. g. Demonstrate awareness of Humanitarian Assistance structures and how TfW assist with the Rail Incident Care Teams. h. Demonstrate awareness of the requirements and impacts of preserving evidence and investigations in relation to rail and the requirements of the RAIB and ORRi. Demonstrate awareness of the need for document control and logging. j. Familiarise delegates with the recovery process and the impacts on customers and staff. k. Alignment with legislation, leading practice and guidelines with specific reference to guidance and other relevant documentation from the Rail Safety and Standards Board and Rail Delivery Group. l. An understanding of working in a Multi-agency environment

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Serco Limited

Matched by exact name
Contract value
£75.6k
Awarded
Not supplied
Contract signed
16 Oct 2025
Including VAT
£90.7k
Award ID
1
Status
active
Identifier
GB-PPON PMNV-5613-PQMY
Location
HOOK, HAMPSHIRE, UKJ37, RG27 9UY, United Kingdom

Classification

  • CPV79632000 — Personnel-training services
  • CPV80000000 — Education and training services
  • CPV92312212 — Services related to the preparation of training manuals

Lots

  • Lot 1£100k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C001250.00
Status
complete
Above Threshold
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Tender Period

Ends
25 Jul 2025, 12:00

Enquiry period

Ends
18 Jul 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Lots and requirements

Entry 1
Id
1
Status
complete

Value

Amount
100,000
Currency
GBP
Including VAT
120,000

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Quality Response
Type
quality

Numbers

Entry 1
Number
70
Weight
percentageExact
Criterion 2
Name
Commercial Response
Type
price

Numbers

Entry 1
Number
30
Weight
percentageExact

Contract period

Ends
31 Aug 2028, 23:59
Starts
1 Sept 2025, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79632000
Scheme
CPV
Description
Personnel-training services
Entry 2
Id
80000000
Scheme
CPV
Description
Education and training services
Entry 3
Id
92312212
Scheme
CPV
Description
Services related to the preparation of training manuals

Published documents

Entry 1
Id
039435-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
11 Jul 2025, 18:06

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PPHD-4211-XYXJ
Name
Transport for Wales

Roles

buyer

Address

Region
UKL15
Country
GB
Locality
Pontypridd
Postal Code
CF37 4TH
Country Name
United Kingdom
Street Address
3 Llys Cadwyn

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PPHD-4211-XYXJ
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PMNV-5613-PQMY
Name
Serco Limited

Roles

supplier

Address

Region
UKJ37
Country
GB
Locality
HOOK, HAMPSHIRE
Postal Code
RG27 9UY
Country Name
United Kingdom
Street Address
SERCO HOUSE, 16 BARTLEY WAY, BARTLEY WOOD BUSINESS PARK

Details

Vcse
No
Scale
large

Identifier

Id
PMNV-5613-PQMY
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
79632000
Scheme
CPV
Description
Personnel-training services
Entry 2
Id
80000000
Scheme
CPV
Description
Education and training services
Entry 3
Id
92312212
Scheme
CPV
Description
Services related to the preparation of training manuals

Suppliers

Supplier 1
Id
GB-PPON-PMNV-5613-PQMY
Name
Serco Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Title
Rail Major Incident Command Training and Exercising
Status
active
Award ID
1
Date Signed
17 Oct 2025, 00:00
Has Renewal
Yes
Above Threshold
No

Value

Amount
75,566.85
Currency
GBP
Including VAT
90,680.22

Period

Ends
31 Mar 2027, 23:59
Starts
20 Oct 2025, 00:00
Max Extent Date
31 Mar 2028, 23:59

Renewal

Description
1 x 12 month period

Documents

Entry 1
Id
066724-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
20 Oct 2025, 13:47

Recorded locations

  • Buyer location · Pontypridd · UKL15 · CF37 4TH · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-055e0d-2025-10-20T13:47:43+01:00Tender notice on Find a Tender ·