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PROCUREMENT OPPORTUNITY

CRM Update and Levy Portal Development

Sea Fish Industry Authority · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 05:44.

Opportunity overview

Seafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (which has not been in use for aprox 4 years) and would like to review the current CRM processes and build in more automation which will link with the portal.

Classification

  • CPV72212445 — Customer Relation Management software development services

Lots

  • Lot 1£150k

Documents and notices

  • Tender notice on Find a TenderOpen source ↗
  • Tender document attached or available on the Seafish website. Responses to queries will be posted on our website.Open source ↗

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-055d49
Status
active
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
13 Aug 2025, 23:59

Tender Period

Ends
11 Aug 2025, 23:59

Enquiry period

Ends
31 Jul 2025, 23:59

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Amount
150,000
Currency
GBP
Including VAT
180,000

Renewal

Description
Element of licensing so could be ongoing

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Solution Proposal Suitability
Type
quality

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 2
Name
CRM Project Experience
Type
quality

Numbers

Entry 1
Number
25
Weight
percentageExact
Criterion 3
Name
Value for money/Pricing for software and support
Type
cost

Numbers

Entry 1
Number
20
Weight
percentageExact
Criterion 4
Name
Project Delivery Timescales
Type
quality

Numbers

Entry 1
Number
15
Weight
percentageExact
Criterion 5
Name
Future Proofing Credibility
Type
quality

Numbers

Entry 1
Number
10
Weight
percentageExact

Contract period

Ends
12 Aug 2028, 23:59
Starts
13 Aug 2025, 00:00
Max Extent Date
12 Aug 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72212445
Scheme
CPV
Description
Customer Relation Management software development services

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
A-2929
Format
application/pdf
Description
Tender document attached or available on the Seafish website. Responses to queries will be posted on our website.
Document Type
biddingDocuments
Entry 3
Id
039116-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
11 Jul 2025, 09:08

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PXMX-7769-WJNZ
Name
Sea Fish Industry Authority

Roles

buyer

Address

Region
UKM75
Country
GB
Locality
Edinburgh
Postal Code
EH7 4HS
Country Name
United Kingdom
Street Address
18 Logie Mill

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PXMX-7769-WJNZ
Scheme
GB-PPON

Contact

Name
Ruth Shann

Recorded locations

  • Buyer location · Edinburgh · UKM75 · EH7 4HS · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-055d49-2025-07-11T09:08:12+01:00Tender notice on Find a Tender ·