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PROCUREMENT OPPORTUNITY

Debt Management System Replacement

THAMES WATER UTILITIES LIMITED · Contract award notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 05:31.

Opportunity overview

Thames Water intends to award an Agreement for the provision of a new Debt Management SaaS solution, as well as the Implementation and System Integration work associated with it. The Software Provider may wish to submit a bid in collaboration with a System Integrator, however Thames Water expects to sign one contract upon completion of this tender exercise under which the Supplier takes accountability for the provision of the Software licenses and the successful implementation of the system within Thames Water's environment.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

QUALCO (UK) LIMITED

Matched by number
Published award value
£5m
Awarded
19 Jan 2026
Award ID
1
Status
pending
Identifier
GB-COH 08098859
Location
London, UKI42, E14 4HD, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TC2261
Status
complete
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

utilities

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
THAMES WATER UTILITIES LIMITED
Id
GB-COH-02366661

Identifier

Scheme
GB-COH
Id
02366661

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PNQQ-4647-DTCV

Address

Street Address
Clearwater Court
Locality
Reading
Postal Code
RG1 8DB
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
privateUtility
Description
Private utility
Organisation 2
Name
QUALCO (UK) LIMITED
Id
GB-COH-08098859

Identifier

Scheme
GB-COH
Id
08098859

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PRJT-2632-QPND

Address

Street Address
15 Westferry Circus
Locality
London
Postal Code
E14 4HD
Country
GB
Country Name
United Kingdom
Region
UKI42

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
TC2261 Debt Management System Replacement
Status
pending
Date
19 Jan 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Has Options
Yes
Assessment Summaries Date Sent
19 Jan 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72263000
Description
Software implementation services

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ
Country
GB
Country Name
United Kingdom

Value

Including VAT
6,000,000
Amount
5,000,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-08098859
Name
QUALCO (UK) LIMITED

Standstill Period

Ends
28 Jan 2026, 23:59

Contract period

Starts
16 Feb 2026, 00:00
Ends
16 Feb 2029, 23:59
Max Extent Date
16 Feb 2031, 23:59

Renewal

Description
Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend by 1 year or longer, up to a maximum overall term of 5 years.

Options

Description
The right to additional purchases while the contract is valid. The right to additional purchases while the contract is valid. The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document.

Related lots

1

Documents

Entry 1
Id
004352-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
19 Jan 2026, 13:35
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
2 Feb 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Reading · UKJ11 · RG1 8DB · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 004352-2026Contract award notice on Find a Tender ·