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PROCUREMENT OPPORTUNITY

Common CAD System

Yorkshire Ambulance Service NHS Trust · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 22:56.

Opportunity overview

This contract will unify YAS’s existing 999 and 111 CAD systems into a single interoperable platform, with the option to include Patient Transport Services (PTS) at a later stage. The CAD system is critical to the safe, efficient, and legally compliant operation of emergency (999), urgent (111), and non-emergency (PTS) ambulance services. At present, these service lines operate on three different CAD platforms, and to deliver on key operational, clinical, and digital transformation priorities, YAS is moving to a Common CAD strategy that enables full interoperability across its service lines. After comprehensive internal governance reviews, strategic planning sessions, and market assessments, it has been determined that MIS Emergency Systems is the only viable supplier capable of delivering this requirement within acceptable timeframes, risk thresholds, and financial parameters.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

MIS Emergency Systems

Matched by normalised name
Contract value
£3.5m
Awarded
Not supplied
Contract signed
16 Jan 2026
Including VAT
£4.2m
Award ID
2
Status
active
Identifier
GB-COH 04251449
Location
Northwich, UKD63, CW9 7TL, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
YAS 238 2024_25
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Procurement Justification Continuity and Risk Mitigation Changing the supplier of both the 999 and 111 systems simultaneously would introduce unacceptable levels of risk to mission-critical services. The 999 system is already supplied and maintained by MIS, and its stability is foundational to emergency service delivery. By extending the existing MIS platform to support 111, the Trust ensures service continuity, avoids disruption, and minimises clinical, operational, and regulatory risk. System Interoperability and Technical Fit The integration of 111 onto the existing MIS 999 CAD platform creates a shared infrastructure that enables real-time data exchange, improved visibility of ambulance capacity, and streamlined deployment of surge resources. MIS’s familiarity with YAS’s operational environment further reduces complexity and enhances resilience. This is essential to delivering the goals of YAS for a unified CAD environment. Market Conditions and Supplier Capability The UK ambulance CAD market is highly specialised and limited to a small number of credible providers with a product for all three service lines. MIS already supports the Trust’s 999 system and is better positioned to deliver interoperability across service lines without introducing additional suppliers or integration burdens. Cost of Change and Value for Money Switching to a new supplier for both 999 and 111 services would require extensive transition work, staff retraining, data migration, and revalidation of system security—all of which would result in significant cost and resource impact. By extending MIS’s existing platform, YAS benefits from economies of scale, consolidated support models, and reduced technical and operational overhead. Preliminary commercial discussions with MIS confirm that pricing is competitive and consistent with other NHS ambulance CAD contracts (e.g., NIAS and Welsh Ambulance Service). Conclusion YAS’s decision to directly award this contract to MIS Emergency Systems is grounded in strong operational, financial, and strategic rationale. It ensures the delivery of a resilient, unified CAD platform that supports patient care, workforce efficiency, and digital innovation while minimising risk and maintaining service continuity.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Yorkshire Ambulance Service NHS Trust
Id
GB-PPON-PXHX-4264-BLQJ

Identifier

Scheme
GB-PPON
Id
PXHX-4264-BLQJ

Address

Street Address
Units 2 and 3, Trinity Business Park, Turner Way
Locality
Wakefield
Postal Code
WF2 8EE
Country
GB
Country Name
United Kingdom
Region
UKE45

Contact

Name
Lateef Owolabi
Telephone
07484939407

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
MIS Emergency Systems
Id
GB-COH-04251449

Identifier

Scheme
GB-COH
Id
04251449

Address

Street Address
Century House, Gadbrook Business Centre
Locality
Northwich
Postal Code
CW9 7TL
Country
GB
Country Name
United Kingdom
Region
UKD63

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 2
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-04251449
Name
MIS Emergency Systems

Related lots

1

Contracts and changes

Entry 1
Id
2
Award ID
2
Title
YAS 238 2024_25 Common CAD System
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
16 Jan 2026, 00:00

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2031, 23:59
Max Extent Date
31 Mar 2033, 23:59

Renewal

Description
2x 12 months from initial contract end date.

Options

Description
Option to include the PTS Service Line at a later date, within the contract term.

Value

Including VAT
4,247,598
Amount
3,539,665
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Service Availability
Description
The Contractor System, and/or the Services shall be Available when: End Users are able to access and utilise Key Functions of the Contractor System, and/or the Services; and the Contractor System is able to process the Authority Data .

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Help Desk Incident Response Time
Description
The Help Desk Response Time is measured from the point of receipt of the Incident or Service Request from the Authority and provision of an initial written Response (initial acknowledgement) to the Authority assigning of call reference and priority level (Severity Level).

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
Incident Status Updates
Description
An Incident Status Update is an update of progress to the Resolution of a Service Incident provided by the Contractor to Authority and: 7.1.1 the first Incident Status Update is measured from the point of receipt of the Service Incident from the Authority and provision of an initial Incident Status Update; and 7.1.2 the final Incident Status Update is last Incident Status Update issued by the Contractor immediately prior to the Resolution of a Service Incident.

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Documents

Entry 1
Id
011903-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
10 Feb 2026, 13:43
Format
text/html

Recorded locations

  • Buyer location · Wakefield · UKE45 · WF2 8EE · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 007658-2026Contract award notice on Find a Tender ·
  2. 011903-2026Contract details notice on Find a Tender ·