Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

New Critical Pager System

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 05:53.

Opportunity overview

Following an open tender procedure Hywel Dda university Health Board are seek to award a three (3) year contract with the option to extend for a further two (2) years to Multitone Electronics Plc. The provider will implement a paging solution for 1412 pagers across its HDUHB’s four acute sites. The agreement includes the initial supply and installation of any required infrastructure as well as full service, maintenance, support, and training for the duration of the contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Multitone Electronics Plc

Matched by normalised name
Published award value
£638.4k
Awarded
29 Sept 2025
Award ID
1
Status
pending
Identifier
GB-PPON PTGQ-6283-NZXM
Location
Hampshire, UKJ37, RG23 7NL, United Kingdom

Classification

  • CPV32344220 — Radio pagers
  • CPV48000000 — Software package and information systems
  • CPV50000000 — Repair and maintenance services
  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1£750k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
P0110
Status
complete
Published risks
KPIs and service level agreements are included in the tender documentation
Has Recurrence
Yes
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Legal basis

Id
2023/54
Scheme
UKPGA

Recurrence

Dates

Entry 1
Starts
1 May 2030, 23:59

Expected award period

Ends
15 Sept 2025, 23:59

Tender Period

Ends
4 Aug 2025, 12:00

Contract terms

Financial Terms
To be confirmed following the tender process

Enquiry period

Ends
18 Jul 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
complete
Has Renewal
Yes

Value

Amount
750,000
Currency
GBP
Including VAT
900,000

Renewal

Description
Option to extend for two years

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality

Numbers

Entry 1
Number
70
Weight
percentageExact
Criterion 2
Name
Commercial
Type
cost

Numbers

Entry 1
Number
30
Weight
percentageExact

Contract period

Ends
30 Nov 2028, 23:59
Starts
1 Dec 2025, 00:00
Max Extent Date
30 Nov 2030, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
To be reviewed in the tender process
Criterion 2
Type
technical
Description
To be reviewed in the tender process

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
32344220
Scheme
CPV
Description
Radio pagers
Entry 2
Id
48000000
Scheme
CPV
Description
Software package and information systems
Entry 3
Id
50000000
Scheme
CPV
Description
Repair and maintenance services
Entry 4
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Published documents

Entry 1
Id
L-1
Description
All documents available via eTender Wales system
Document Type
biddingDocuments
Entry 2
Id
L-2
Description
All documents available via the eTender Wales system
Document Type
technicalSpecifications
Entry 3
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 4
Id
038071-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
8 Jul 2025, 09:09

Planning and budget

No Engagement Notice Rationale
Due to time constraints a decision was made to proceed with open tender notice only

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PXWV-6492-CGMN
Name
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Roles

buyer

Address

Region
UKL22
Country
GB
Locality
Cardiff
Postal Code
CF14 3UZ
Country Name
United Kingdom
Street Address
4-5 Charnwood Court,

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
PXWV-6492-CGMN
Scheme
GB-PPON

Contact

Name
Lucy Hill
Telephone
02921501569
Organisation 2
Id
GB-PPON-PTGQ-6283-NZXM
Name
Multitone Electronics Plc

Roles

supplier

Address

Region
UKJ37
Country
GB
Locality
Hampshire
Postal Code
RG23 7NL
Country Name
United Kingdom
Street Address
Shortwood Copse Lane

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PTGQ-6283-NZXM
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Date
30 Sept 2025, 00:00
Title
New Critical Paging System
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
goods
Assessment Summaries Date Sent
30 Sept 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
32344220
Scheme
CPV
Description
Radio pagers

Value

Amount
638,429
Currency
GBP
Including VAT
766,115

Renewal

Description
Option to extend for two (2) years

Documents

Entry 1
Id
060986-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
30 Sept 2025, 15:55

Suppliers

Supplier 1
Id
GB-PPON-PTGQ-6283-NZXM
Name
Multitone Electronics Plc

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
13 Oct 2025, 23:59

Related lots

1

Contract period

Ends
30 Nov 2028, 23:59
Starts
1 Dec 2025, 00:00
Max Extent Date
30 Nov 2030, 23:59

Standstill Period

Ends
9 Oct 2025, 23:59

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF14 3UZ · United Kingdom
  • Delivery location · UKL · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-055ac9-2025-09-30T15:55:36+01:00Tender notice on Find a Tender ·