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PROCUREMENT OPPORTUNITY

GP Out of Hours - Staffordshire

NHS Staffordshire and Stoke-on-Trent ICB · compiled

Tender information last checkedLast checked 30 Sept 2026, 05:27.

Opportunity overview

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

PHL Group V1 Ltd

Match pending…
Contract value
£17.5m
Awarded
Not supplied
Contract signed
4 Jun 2025
Award ID
037588-2025-1
Status
active
Identifier
GB-NHS AQN01
Location
Fareham, UKK, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd (as part of Totally plc) entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-055980
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This does not require the ICB to publish a Find a Tender notice in advance of the decision. This has been enacted due to the incumbent supplier, Vocare Ltd (as part of Totally plc) entering administration. The service is essential and therefore an emergency award was approved by the ICB board.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85100000
Scheme
CPV
Description
Health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd (as part of Totally plc) entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Staffordshire and Stoke-on-Trent

Delivery locations

Entry 1
Region
UKG24

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QNC
Name
NHS Staffordshire and Stoke-on-Trent ICB

Roles

buyer

Address

Region
UKG24
Locality
Stafford
Postal Code
ST18 0BF
Country Name
United Kingdom

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QNC
Scheme
GB-NHS
Legal Name
NHS Staffordshire and Stoke-on-Trent ICB

Contact

Organisation 2
Id
GB-NHS-AQN01
Name
PHL Group V1 Ltd

Roles

supplier

Address

Region
UKK
Locality
Fareham
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
AQN01
Scheme
GB-NHS
Legal Name
PHL Group V1 Ltd
Organisation 3
Id
GB-FTS-125170
Name
NHS Staffordshire and Stoke-on-Trent ICB

Roles

reviewBody

Address

Locality
Stafford
Country Name
United Kingdom

Identifier

Legal Name
NHS Staffordshire and Stoke-on-Trent ICB

Award information

Award 1
Id
037588-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-NHS-AQN01
Name
PHL Group V1 Ltd

Related lots

1

Contracts and changes

Entry 1
Id
037588-2025-1
Status
active
Award ID
037588-2025-1
Date Signed
5 Jun 2025, 00:00

Value

Amount
17,462,981
Currency
GBP

Recorded locations

  • Buyer location · Stafford · UKG24 · ST18 0BF · United Kingdom
  • Delivery location · UKG24

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-055980-2025-07-04T17:45:54+01:00compiled ·