- Id
- 9
- Title
- Managed Services
- Status
- planned
- Has Renewal
- Yes
- Description
- We require partners to perform services and work effectively as part of a wider eco-system that underpins our capability delivery lifecycle.
Specifically these are:
• Programme and Project Management – Leading the delivery of Programmes and Projects utilising appropriate methodologies and working in accordance with the Southern Water project delivery lifecycle. This includes planning, budgeting, risk management and all other Project Management activities and leading matrix teams from across the Southern Water Digital organisation and potentially other third-party organisations.
• Agile Delivery/Scrum Master – Supporting the successful delivery of value through Agile practices, fostering a culture of iterative improvement, collaboration, and transparency. Agile Delivery professionals may take on the role of Scrum Master, Agile Coach, or Delivery Manager, depending on the scale and context of delivery. Agile Delivery professionals are expected to operate across multiple delivery teams where needed and support the organisation’s maturing Agile ways of working.
Deliverables may include; Agile delivery plans and team charters, facilitation of sprint ceremonies and team retrospectives, team metrics and delivery reporting (e.g. velocity, burn-down charts), backlog refinement support, stakeholder engagement materials, Agile coaching plans and maturity assessments.
• Business Analysis – Working with colleagues and other stakeholders to assess our business needs and to capture and represent the requirements and desired outcomes of any initiative. Business Analysts may be expected to lead or support process discovery workshops, use modelling tools to produce BPMN or equivalent process diagrams, and work with operational teams to identify areas for simplification, automation, or improvement.
Deliverables may include; Business Requirements Documents, Functional and non-Functional Requirements, System Requirements, User Stories, Use Cases, Process Mapping (as-is and to-be) including cross-functional workflows, Process Improvement Proposals and Impact Assessments, Wireframes, Prototypes, Mock-ups, Traceability Matrices.
• Solution Architecture and Design – Working within a delivery lifecycle to design efficient, secure and scalable solutions which work in conjunction with our wider digital landscape and conform to appropriate standards and principles.
Creating the solution architecture and high-level design that allows us to estimate and plan our overall delivery, working in conjunction with our delivery teams.
• Test and Quality Management – Managing and executing test and quality assurance activities in order to validate the functional and non-functional capabilities of solutions.
This could include creation and delivery of; test approach documents, test management, execution of unit, system, integration, performance and security testing.
Management and configuration of test and QA tools, management of test environments and associated data sets and other components.
In addition, we expect our partners to bring new ideas and insight as part of what they do, allowing us to constantly innovate and mature of capabilities.