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PROCUREMENT OPPORTUNITY

North Cumbria Waiting Well Service

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD · compiled

Tender information last checkedLast checked 30 Sept 2026, 05:25.

Opportunity overview

This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme. This programme was started as a proof of concept.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV85323000 — Community health services

Lots

  • This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. Together We will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity. The provider will provides a tiered service offer will consist of; Complex / high level • Up to 12x 1:1 appointment • 12 weeks access to fitness sessions • 12 weeks access to wellbeing sessions • Continue check in for referral opportunities Targeted / medium level • Up to 6x 1:1 appointment • 6-10 weeks access to fitness sessions • 6-10 weeks access to wellbeing sessions • Continue check in for referral opportunities Universal / low level • Up to 3x 1:1 appointment • Sign posting and copies of service support guides • Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months. Resulting in the opportunity of this contract length being for 12 months.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-055932
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This programme is a proof of concept. An implied contract has been in place since 01 April 2025 with an urgent award to provide services signed off 27 June 2025.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85323000
Scheme
CPV
Description
Community health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme. The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. Together We will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity. The provider will provides a tiered service offer will consist of; Complex / high level • Up to 12x 1:1 appointment • 12 weeks access to fitness sessions • 12 weeks access to wellbeing sessions • Continue check in for referral opportunities Targeted / medium level • Up to 6x 1:1 appointment • 6-10 weeks access to fitness sessions • 6-10 weeks access to wellbeing sessions • Continue check in for referral opportunities Universal / low level • Up to 3x 1:1 appointment • Sign posting and copies of service support guides • Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months. Resulting in the opportunity of this contract length being for 12 months.

Award criteria

Criteria

Criterion 1
Name
No realistic alternative provider
Type
quality
Description
100
Criterion 2
Name
Agreed to financial envelope
Type
cost
Description
100

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
North Cumbria

Delivery locations

Entry 1
Region
UKD1

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QHM
Name
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Roles

buyer

Address

Region
UKC23
Locality
Sunderland
Postal Code
SR53XB
Country Name
United Kingdom
Street Address
PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QHM
Scheme
GB-NHS
Legal Name
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Contact

Organisation 2
Id
GB-FTS-153472
Name
Together We (A community interest company in West Cumbria)

Roles

supplier

Address

Region
UKD11
Locality
Kells, Whitehaven
Postal Code
CA289AN
Country Name
United Kingdom
Street Address
The Time to Change Community Centre

Details

Scale
sme

Identifier

Legal Name
Together We (A community interest company in West Cumbria)
No Identifier Rationale
notOnAnyRegister
Organisation 3
Id
GB-FTS-143514
Name
NHS North East and North Cumbria Integrated Care Board

Roles

reviewBody

Address

Locality
Sunderland
Country Name
United Kingdom
Street Address
PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK

Details

Identifier

Legal Name
NHS North East and North Cumbria Integrated Care Board

Award information

Award 1
Id
037461-2025-1
Title
North Cumbria Waiting Well Service
Status
active

Suppliers

Supplier 1
Id
GB-FTS-153472
Name
Together We (A community interest company in West Cumbria)

Related lots

1

Contracts and changes

Entry 1
Id
037461-2025-1
Title
North Cumbria Waiting Well Service
Status
active
Award ID
037461-2025-1
Date Signed
1 Apr 2025, 00:00

Value

Amount
34,197
Currency
GBP

Recorded locations

  • Buyer location · Sunderland · UKC23 · SR53XB · United Kingdom
  • Delivery location · UKD1

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-055932-2025-07-04T14:16:04+01:00compiled ·