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PROCUREMENT OPPORTUNITY

Contract for the provision of Supported Accommodation for people with Complex Needs.

Durham County Council · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 05:28.

Opportunity overview

Durham County Council (DCC) is invited tenders from experienced service providers capable of delivering high-quality supported accommodation services for complex adults. Clients will be 18 years of age or over, with complex needs. The opportunity is split into 3 LOTs. All accommodation will be for single people and will provide 24 hour support to those who have needs that cannot be met in main stream accommodation (except for LOT 1, see 3a Service Specification)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Inspire North

Match pending…
Published award value
£546k
Awarded
16 Sept 2025
Award ID
1
Status
pending
Identifier
GB-MPR 9518
Location
Leeds, UKE42, LS14 1AB, United Kingdom

DURHAM ACTION ON SINGLE HOUSING LIMITED

Matched by number
Published award value
£1.2m
Awarded
16 Sept 2025
Award ID
2
Status
pending
Identifier
GB-COH 01041946
Location
Durham, UKC14, DH1 1EY, United Kingdom

Classification

  • CPV85311000 — Social work services with accommodation

Lots

  • High complex needs / ex-offenders. Dispersed accommodation mixed gender£910k
  • High complex needs core and cluster 24 hour supported accommodation mixed gender.£975k
  • Female only complex needs core and cluster supported accommodation£975k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
OPEN20251128
Status
complete
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
How to submit
Documents can be accessed free of charge at www.open-uk.org
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
15 Sept 2025, 23:59

Tender Period

Ends
1 Sept 2025, 10:00

Enquiry period

Ends
31 Jul 2025, 10:00

Special regime

lightTouch

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Title
High complex needs / ex-offenders. Dispersed accommodation mixed gender
Status
complete
Has Renewal
Yes
Description
Supported housing for complex needs and ex-offenders. This provision is to provide a stable, safe and person-centred living environment and personalised support to help individuals reintegrate into society after being released from prison or to reduce social isolation. Support will be designed to address individual needs and challenges, such as mental health issues, addiction, or difficulties with independent living. The service will need to provide support during 9am-6pm with out of hours covered as a minimum by a concierge service covering all units of accommodation to ensure service continuity, emergency response, and safeguarding outside of core hours. The accommodation will be a minimum of 20 units of dispersed accommodation across County Durham. Providers should have a range of support options available to provide a pathway for individuals needing support to step up or down dependant on needs.

Value

Amount
910,000
Currency
GBP
Including VAT
910,000

Renewal

Description
2 extension periods of a 12 month duration are available subject to approval, funding and performance

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Weighting Description
4.2.1 Pass / Fail all remaining questions scored

Criteria

Criterion 1
Name
Relevant Previous Experience and Knowledge
Type
quality
Description
Pass/Fail
Criterion 2
Name
Referrals and Ongoing Support
Type
quality
Description
15%
Criterion 3
Name
Staff Training and TUPE
Type
quality
Description
15%
Criterion 4
Name
Implementation , monitoring and reporting
Type
quality
Description
20%
Criterion 5
Name
Stakeholder relationships, crisis management and LOT specific staffing and accommodation
Type
quality
Description
30%

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59
Entry 2
Id
2
Title
High complex needs core and cluster 24 hour supported accommodation mixed gender.
Status
complete
Has Renewal
Yes
Description
The Provider will deliver a safe, person-centred supported accommodation service using a Core and Cluster model of supported accommodation, providing support to individuals with complex needs which may include mental health, autism, substance abuse, with self-contained accommodation with support which will be available 24-hours. The accommodation will consist of a core premises which may also have accommodation and communal areas and a cluster of dispersed accommodation, allowing for a balance of independence and support, centrally located within County Durham. Providers should have a range of support options available to provide a pathway for individuals needing support to step up or down dependant on needs and have a robust awareness of local organisations and pathways to which service users can be signposted for support. The service must be responsive, inclusive, and aligned to local strategic objectives in County Durham. The Provider must implement clear and effective risk management and safeguarding procedures to ensure the safety of all residents, staff, and the wider community including, but not limited to, procedures for identifying and managing risks related to non-compliance, relapse, aggression, or deterioration in mental health and contingency plans for high-risk scenarios, emergency accommodation moves, or service disruption.

Value

Amount
975,000
Currency
GBP
Including VAT
975,000

Renewal

Description
2 extension periods of a 12 month duration are available subject to approval, funding and performance

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Weighting Description
question 4.2.1 Pass/Fail, all remaining questions %

Criteria

Criterion 1
Name
Relevant Previous Experience and Knowledge
Type
quality
Description
PASS / FAIL
Criterion 2
Name
Referrals and Ongoing Support
Type
quality
Description
15%
Criterion 3
Name
Staff Training and TUPE
Type
quality
Description
15%
Criterion 4
Name
Implementation , monitoring and reporting
Type
quality
Description
20%
Criterion 5
Name
Stakeholder relationships, crisis management and LOT specific staffing and accommodation
Type
quality
Description
30%

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59
Entry 3
Id
3
Title
Female only complex needs core and cluster supported accommodation
Status
complete
Has Renewal
Yes
Description
Core and Cluster model supported accommodation for women only, providing women with complex needs which may include past trauma, mental health, autism, substance abuse, with self-contained supported accommodation, support should be available 24-hours. The accommodation will consist of a core premises which may also have accommodation and communal areas and a cluster of dispersed accommodation, allowing for a balance of independence and support, centrally located within County Durham. Providers should have a range of support options available to provide a pathway for individuals needing support to step up or down dependant on needs. The service must be designed to promote recovery, independence, and empowerment within a safe and supportive environment. The key service requirements are as follows: The Provider must deliver support in a way that is trauma-informed, gender-responsive, and culturally sensitive. The service must recognise and respect the lived experiences of women with multiple disadvantages, including experiences of abuse, trauma, and discrimination. This client group require a safe and empowering environment that fosters trust, emotional security, dignity, and a sense of belonging. The provider must have in place robust procedures for identifying, assessing, and managing individual and shared risks relevant to the client group, including safeguarding concerns. The service should balance safety with the promotion of positive risk-taking to support autonomy and recovery.

Value

Amount
975,000
Currency
GBP
Including VAT
975,000

Renewal

Description
2 extension periods of a 12 month duration are available subject to approval, funding and performance

Suitability

Sme
Yes
Vcse
Yes

Award criteria

Weighting Description
Question 4.2.1 PASS / FAIL remaining %

Criteria

Criterion 1
Name
Relevant Previous Experience and Knowledge
Type
quality
Description
PASS / FAIL
Criterion 2
Name
Referrals and Ongoing Support
Type
quality
Description
15%
Criterion 3
Name
Staff Training and TUPE
Type
quality
Description
15%
Criterion 4
Name
Implementation , monitoring and reporting
Type
quality
Description
20%
Criterion 5
Name
Stakeholder relationships, crisis management and LOT specific staffing and accommodation
Type
quality
Description
30%

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85311000
Scheme
CPV
Description
Social work services with accommodation
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85311000
Scheme
CPV
Description
Social work services with accommodation
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85311000
Scheme
CPV
Description
Social work services with accommodation

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
037202-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
3 Jul 2025, 15:45

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PMPB-8772-VYWM
Name
Durham County Council

Roles

buyer

Address

Region
UKC14
Country
GB
Locality
Durham
Postal Code
DH1 5WB
Country Name
United Kingdom
Street Address
Corten House, Dunholme Close

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PMPB-8772-VYWM
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-MPR-9518
Name
Inspire North

Roles

supplier

Address

Region
UKE42
Country
GB
Locality
Leeds
Postal Code
LS14 1AB
Country Name
United Kingdom
Street Address
3 Limewood Way

Details

Vcse
No
Scale
large
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
9518
Scheme
GB-MPR

Contact

Additional Identifiers

Entry 1
Id
PZHB-3385-JTPM
Scheme
GB-PPON
Organisation 3
Id
GB-COH-01041946
Name
DURHAM ACTION ON SINGLE HOUSING LIMITED

Roles

supplier

Address

Region
UKC14
Country
GB
Locality
Durham
Postal Code
DH1 1EY
Country Name
United Kingdom
Street Address
Hudson House

Details

Vcse
Yes
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
01041946
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PLZC-9783-GYCQ
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
17 Sept 2025, 00:00
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
6 Oct 2025, 00:00

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85311000
Scheme
CPV
Description
Social work services with accommodation

Value

Amount
546,000
Currency
GBP
Including VAT
655,200

Renewal

Description
2 x 12 month periods of extension are available to be invoked subject to need, performance, commissioner approval and achievement of KPIs.

Documents

Entry 1
Id
062835-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
7 Oct 2025, 12:08

Suppliers

Supplier 1
Id
GB-MPR-9518
Name
Inspire North

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
24 Oct 2025, 23:59

Related lots

1

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59

Standstill Period

Ends
16 Oct 2025, 23:59
Award 2
Id
2
Date
17 Sept 2025, 00:00
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services
Assessment Summaries Date Sent
6 Oct 2025, 00:00

Items

Item 1
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85311000
Scheme
CPV
Description
Social work services with accommodation
Item 2
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKC14
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
85311000
Scheme
CPV
Description
Social work services with accommodation

Value

Amount
1,169,860
Currency
GBP
Including VAT
1,403,832

Renewal

Description
2 x periods of 12 month extension are available to be invoked subject to need, performance, commissioner approval and achievement of KPIs

Documents

Entry 1
Id
062835-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
7 Oct 2025, 12:08

Suppliers

Supplier 1
Id
GB-COH-01041946
Name
DURHAM ACTION ON SINGLE HOUSING LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
24 Oct 2025, 23:59

Related lots

2
3

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59

Standstill Period

Ends
16 Oct 2025, 23:59

Recorded locations

  • Buyer location · Durham · UKC14 · DH1 5WB · United Kingdom
  • Delivery location · UKC14 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-055881-2025-10-07T12:08:48+01:00Tender notice on Find a Tender ·