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Interpreting Services and Digital Language Services - Market Engagement

Milton Keynes City Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 05:25.

Opportunity overview

Milton Keynes City Council ('the Council') would like to engage in discussions with providers of Interpreter Service to develop collaborative approaches to increasing local sufficiency. Milton Keynes City Council is seeking early engagement with the market to inform the development of a new contract model that reflects both traditional and digital approaches to language access. This will ensure continued support and improved service delivery; it is proposed that the Interpreter Service be recommissioned from 1 May 2026 under a new contract structure. The contract will be looking to cover both traditional and digital approaches to language access. The recommissioned service will be: 1. Traditional Interpreting Services: (Face-to-Face, Telephone, and Video Interpreting - Spoken and Non-Spoken) 2. Digital and AI-Supported Language Tools: (Translation, Transcription, and Communication Support Technologies) We are keen to hear from providers on the questions given in the market engagement document. The responses to the questions will help the Council in developing the specification and the tender. Please respond to the questions within the attached document by latest 5pm on 16th July 2025 via In-Tend Correspondence section/market engagement stage. A provider engagement event will be held w/c 28th July 2025, please indicate in the attached document if you would like to receive an invitation. The Market Engagement document can be accessed on our e-tendering portal: https://in-tendhost.co.uk/milton-keynes/aspx/Home

Classification

  • CPV48740000 — Foreign language translation software package
  • CPV72212740 — Foreign language translation software development services
  • CPV79530000 — Translation services

Lots

  • Lot LOT-0001Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025-062
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Amendments

Entry 1
Id
036934-2025
Description
Amended dates as did not pull through from e-tendering portal correctly.

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
6 Oct 2025, 23:59

Special regime

lightTouch

Lots and requirements

Entry 1
Id
LOT-0001
Status
planning
Has Renewal
Yes

Suitability

Sme
Yes
Vcse
Yes

Contract period

Ends
30 Apr 2029, 23:59
Starts
1 May 2026, 00:00
Max Extent Date
30 Apr 2030, 23:59

Items and delivery

Item 1
Id
LOT-0001
Related Lot
LOT-0001

Delivery locations

Entry 1
Region
UKJ12
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ12
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48740000
Scheme
CPV
Description
Foreign language translation software package
Entry 2
Id
72212740
Scheme
CPV
Description
Foreign language translation software development services
Entry 3
Id
79530000
Scheme
CPV
Description
Translation services

Planning and budget

Documents

Entry 1
Id
036930-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
2 Jul 2025, 16:32
Entry 2
Id
036934-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
2 Jul 2025, 16:36

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
16 Jul 2025, 23:59
Description
Milton Keynes City Council ('the Council') would like to engage in discussions with providers of Interpreter Service to develop collaborative approaches to increasing local sufficiency. Milton Keynes City Council is seeking early engagement with the market to inform the development of a new contract model that reflects both traditional and digital approaches to language access. This will ensure continued support and improved service delivery; it is proposed that the Interpreter Service be recommissioned from 1 May 2026 under a new contract structure. The contract will be looking to cover both traditional and digital approaches to language access. The recommissioned service will be: 1. Traditional Interpreting Services: (Face-to-Face, Telephone, and Video Interpreting - Spoken and Non-Spoken) 2. Digital and AI-Supported Language Tools: (Translation, Transcription, and Communication Support Technologies) We are keen to hear from providers on the questions given in the market engagement document. The responses to the questions will help the Council in developing the specification and the tender. Please respond to the questions within the attached document by latest 5pm on 16th July 2025 via In-Tend Correspondence section/market engagement stage. A provider engagement event will be held w/c 28th July 2025, please indicate in the attached document if you would like to receive an invitation. The Market Engagement document can be accessed on our e-tendering portal: https://in-tendhost.co.uk/milton-keynes/aspx/Home

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PLDZ-6131-PWZH
Name
Milton Keynes City Council

Roles

buyer

Address

Region
UKJ12
Country
GB
Locality
Milton Keynes
Postal Code
MK9 3EJ
Country Name
United Kingdom
Street Address
Civic Offices, 1 Saxon Gate East

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PLDZ-6131-PWZH
Scheme
GB-PPON

Contact

Name
Procurement Team
Telephone
01908691691

Recorded locations

  • Buyer location · Milton Keynes · UKJ12 · MK9 3EJ · United Kingdom
  • Delivery location · UKJ12 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0557e0-2025-07-02T16:36:51+01:00Preliminary market engagement notice on Find a Tender ·