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Collaborative Travel Management Services Contract for Northern Ireland Civil Service, Agencies, Non-Departmental Public Bodies and other Participating Bodies

Department of Finance · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 20:18.

Opportunity overview

Collaborative Travel Management Services Contract for Northern Ireland Civil Service, Agencies, Non-Departmental Public Bodies and other Participating Bodies. Please refer to the tender documentation for the full list of participating bodies. The Contract Term shall commence upon contract award (expected to be March 2026) with the Service Commencement Date being 1 May 2026 for an initial period of 5 years. There will be two options to extend; the first option is for three (3) years and the second option is for two (2) years. The potential contract end date is 30 April 2036.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

World Travel Centre Ltd

Matched by exact name
Contract value
£150m
Awarded
Not supplied
Contract signed
16 Mar 2026
Including VAT
£180m
Award ID
1
Status
active
Identifier
GB-PPON PPCD-6267-MYGR
Location
Belfast, UKN06, BT2 7BA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ID 6213221
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Department of Finance
Id
GB-PPON-PVTL-7513-YWVJ

Identifier

Scheme
GB-PPON
Id
PVTL-7513-YWVJ

Address

Street Address
Clare House 303 Airport Road West
Locality
Belfast
Postal Code
BT3 9ED
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-NIR
Description
Northern Irish devolved regulations apply
Organisation 2
Name
CPD - Supplies & Services Division
Id
GB-PPON-PVWG-8426-YWXV
Role Details
Construction and Procurement Delivery - Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern Ireland

Identifier

Scheme
GB-PPON
Id
PVWG-8426-YWXV

Address

Street Address
Clare House 303 Airport Road West
Locality
Belfast
Postal Code
BT3 9ED
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

procuringEntity
processContactPoint

Details

Organisation 3
Name
World Travel Centre Ltd
Id
GB-PPON-PPCD-6267-MYGR

Identifier

Scheme
GB-PPON
Id
PPCD-6267-MYGR

Address

Street Address
6th Floor, 14-18 Great Victoria Street
Locality
Belfast
Postal Code
BT2 7BA
Country
GB
Country Name
United Kingdom
Region
UKN06

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
63516000
Description
Travel management services
Entry 2
Scheme
CPV
Id
63515000
Description
Travel services
Entry 3
Scheme
CPV
Id
79997000
Description
Business travel services
Entry 4
Scheme
CPV
Id
63000000
Description
Supporting and auxiliary transport services; travel agencies services
Entry 5
Scheme
CPV
Id
63510000
Description
Travel agency and similar services

Suppliers

Supplier 1
Id
GB-PPON-PPCD-6267-MYGR
Name
World Travel Centre Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Collaborative Travel Management Services Contract for Northern Ireland Civil Service, Agencies, Non-Departmental Public Bodies and other Participating Bodies (ID 6213221)
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
16 Mar 2026, 00:00

Period

Starts
1 May 2026, 00:00
Ends
30 Apr 2031, 23:59
Max Extent Date
30 Apr 2036, 23:59

Renewal

Description
There will be two options to extend; the first option is for three (3) years and the second option is for two (2) years.

Value

Including VAT
180,000,000
Amount
150,000,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
KPI2 - Quotation completion times
Description
The Supplier shall as a minimum meet the following quotation completion times during core hours and non-core hours: Online quotes shall be completed instantly. Offline phone quotations shall be provided while the Booker is on the phone (unless requested otherwise by the Booker). Where this isn’t practicable (e.g. if third-party suppliers need to be contacted), quotations should be completed and returned within 3 to 4 hours. Email quotations shall also be completed and returned within 3 to 4 hours but excludes group air, rail and accommodation quotations, which may require longer due to complexity. 100% of online quotations to be completed and confirmed instantly, except where live availability/inventory is not present. 95% of offline phone/email quotations completed within 3–4 hours (6 hours for long-haul/multi-sector)

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 2
Id
2
Title
KPI3 - Guaranteed lowest rate at time of booking
Description
Rate verification. 100% of bookings to be guaranteed lowest rate at time of booking

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 3
Id
3
Title
KPI4 - Price Match
Description
All price match requests must be dealt with as per the specification. Supplier must report all successful price match requests. Supplier shall not exceed more than 5 successful price-match requests per Buyer per Month

Observations

Entry 1
Id
frequency

Period

Duration In Months
12
Entry 4
Id
4
Title
KPI9 - Social Value
Description
Supplier must provide a completed Social Value Monitoring Report every month using the Social Value online monitoring system. The report must address the social value outcomes delivered for Theme 1 Increasing secure employment and skills and Theme 3 Delivering climate action.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Documents

Entry 1
Id
023273-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
16 Mar 2026, 08:45
Format
text/html

Recorded locations

  • Buyer location · Belfast · UKN06 · BT3 9ED · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 019061-2026Contract award notice on Find a Tender ·
  2. 023273-2026Contract details notice on Find a Tender ·