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PROCUREMENT OPPORTUNITY

Loss Adjusting Services

The City of Edinburgh Council · compiled

Tender information last checkedLast checked 30 Sept 2026, 04:52.

Opportunity overview

The City of Edinburgh Council (the Council) is seeking a contract for Loss Adjusting Services for its Operational Property and Leased Property insurance cover. This requirement will also cover Edinburgh Trams' policies for Property Damage and Business Interruption.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Crawford

Match pending…
Contract value
£210k
Awarded
Not supplied
Contract signed
30 Sept 2025
Award ID
077487-2025-1
Status
active
Location
Glasgow, UKM82, G2 5UB, United Kingdom

Classification

  • CPV66000000 — Financial and insurance services
  • CPV66510000 — Insurance services
  • CPV66518300 — Insurance claims adjustment services
  • CPV66519500 — Loss adjustment services

Lots

  • The City of Edinburgh Council’s (the Council’s) Insurance Team has a requirement for Loss Adjusting Services for its Operational Property and leased Property Insurance cover. The requirement will also cover Edinburgh Trams policies for Property Damage and Business Interruption. Additional information: Please see tender documentation for further information.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CT1570
Status
complete
Has Recurrence
Yes
Review Details
A tenderer that suffers loss as a result of a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or the Court of Session. The City of Edinburgh Council (the Council) will have a minimum standstill period of 10 days before awarding the contract. The communication of the award decision notice will be sent by fax or e-mail to all tenderers with the standstill period commencing on the next day. If proceedings are started in the Sheriff Court or the Court of Session against the Council in respect of the decision to award the contract within the standstill period then the Council is prevented from awarding the contract. Post contract award the Sheriff Court or the Court of Session may (1) award damages provided proceedings are brought within 3 months from the date when the grounds for the bringing of the proceedings first arose (2) be entitled to issue an ineffectiveness order or impose a financial penalty on the Council. A claim for an ineffectiveness order must be made within 30 days of the Contract Award Notice being published in the FTS or within 30 days of the date those who expressed an interest in or otherwise bid for the contract were informed of the conclusion of the contract or in any other case within 6 months from the date on which the contract was entered into.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1
Description
Good Afternoon, The Council is extending the tender deadline whilst we respond to the remaining clarification questions. We are allowing additional time for tenderers to consider the Council's responses. Kind Regards, CEC

Unstructured Changes

Entry 1

Where

Label
Time limit
Section
IV.2.2

New Value

Date
4 Aug 2025, 12:00

Old Value

Date
29 Jul 2025, 12:00
Entry 2

Where

Label
Conditions for opening of tenders
Section
IV.2.7

New Value

Date
4 Aug 2025, 12:00

Old Value

Date
29 Jul 2025, 12:00

Bid Opening

Date
29 Jul 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
It is envisaged that this contract opportunity will be advertised in the first quarter of 2029 if the extension options are not undertaken, otherwise in the first quarter of 2031.

Expected award period

Starts
29 Jul 2025, 12:00

Tender Period

Ends
29 Jul 2025, 12:00

Communication

Contract terms

Performance Terms
Please see tender documentation.
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
66519500
Scheme
CPV
Description
Loss adjustment services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Other Requirements

Requires Staff Names And Qualifications
Yes

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
It is a mandatory requirement that tenderers are on an approved Public Sector Insurers list. Please note that tenderers who fail to answer “Yes” to this question will not have their tender considered further or proceed to the price/quality ratio calculation. Please also confirm which Public Sector insurers that you work with.

Applies To

supplier
Criterion 2
Type
economic
Minimum
Part IV: Selection criteria - B: Economic and financial standing – Question 4B.1 - Tenderers are required to have a minimum “general” annual turnover of GBP 60,000 for the last two financial years. Where a Tenderer does not have an annual turnover of this value, the Council may exclude the Tenderer from the competition or may apply discretion seeking supporting evidence to determine the Tenderer’s suitability to proceed in the competition. Part IV: Selection criteria - B: Economic and financial standing – Question 4B.4 - Tenderers will be required provide the following information in response to 4B.4: - Current ratio for Current Year - Current ratio for Prior Year The formula for calculating a Tenderer’s current ratio is current assets divided by current liabilities. The acceptable range for each financial ratio is greater than 1.10. Where a Tenderer’s current ratio is less than the acceptable value, the Council may exclude the Tenderer from the competition or may apply discretion seeking supporting evidence to determine the Tenderer’s suitability to proceed in the competition. Part IV: Selection criteria - B: Economic and financial standing – Question 4B.5 - Tenderers are required to hold, or commit to obtaining prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: - Employers (Compulsory) Liability Insurance - GBP 5 million - Public Liability Insurance - GBP 5 million - Professional Indemnity - GBP 5 million - Motor insurance to cover transport to and from incidents Where a Tenderer does not hold or commit to obtaining the types and levels of insurance indicated, the Council will exclude the Tenderer from the competition.
Description
This section refers to section B of Part IV of the SPD (Scotland).

Applies To

supplier
Criterion 3
Type
technical
Minimum
Part IV: Selection criteria – C: Technical and Professional Ability – Question 4C1.2 - It is essential that Providers have relevant experience in handling claims involving light rail, specifically trams as this forms a key part of the contract. Losses over the past 5 years have included both property damage and liability claims. Please provide one example of a similar contract your organisation has delivered to demonstrate experience loss adjusting claims in relation to trams within the last three years. Your response should include: - Full detail of the type, complexity and value of claim/s handled - Information on your technical ability to deliver this requirement - How your organisation’s experience will assist in delivering the Council’s requirement Your response should not exceed 1000 words (no CVs are required).
Description
This refers to section C and D and Part IV of the SPD (Scotland).

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The City of Edinburgh Council’s (the Council’s) Insurance Team has a requirement for Loss Adjusting Services for its Operational Property and leased Property Insurance cover. The requirement will also cover Edinburgh Trams policies for Property Damage and Business Interruption. Additional information: Please see tender documentation for further information.

Renewal

Description
This Contract will run for a period of four years with the option to extend for up to a further three years (4+2+1), undertaken at the sole discretion of the Council.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Name
Cost
Type
cost
Description
40

Contract period

Duration In Days
2,520

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Edinburgh.

Delivery locations

Entry 1
Region
UKM75
Entry 2
Region
UKM75

Additional Classifications

Entry 1
Id
66519500
Scheme
CPV
Description
Loss adjustment services
Entry 2
Id
66000000
Scheme
CPV
Description
Financial and insurance services
Entry 3
Id
66510000
Scheme
CPV
Description
Insurance services
Entry 4
Id
66518300
Scheme
CPV
Description
Insurance claims adjustment services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-346
Name
The City of Edinburgh Council

Roles

buyer

Address

Region
UKM75
Locality
Edinburgh
Postal Code
EH8 8BG
Country Name
United Kingdom
Street Address
Waverley Court, 4 East Market Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
The City of Edinburgh Council

Contact

Organisation 2
Id
GB-FTS-19221
Name
Sheriff Court

Roles

reviewBody

Address

Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom
Street Address
27 Chambers Street

Identifier

Legal Name
Sheriff Court
Organisation 3
Id
GB-FTS-167673
Name
Crawford

Roles

supplier

Address

Region
UKM82
Locality
Glasgow
Postal Code
G2 5UB
Country Name
United Kingdom
Street Address
90 St. Vincent Street

Details

Scale
large

Identifier

Legal Name
Crawford

Contact

Telephone
+44 7894462108

Award information

Award 1
Id
077487-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-167673
Name
Crawford

Related lots

1

Contracts and changes

Entry 1
Id
077487-2025-1
Status
active
Award ID
077487-2025-1
Date Signed
1 Oct 2025, 00:00

Value

Amount
210,000
Currency
GBP

Recorded locations

  • Buyer location · Edinburgh · UKM75 · EH8 8BG · United Kingdom
  • Delivery location · UKM75

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0554d2-2025-11-27T08:51:23Zcompiled ·