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NOMIS - Software, Live Service Support, Development and Maintenance

Ministry of Justice · Contract performance notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 23:03.

Opportunity overview

No description was supplied with this procurement record.

Classification

No classification was supplied.

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
prj_11667

Legal basis

Id
2023/54
Scheme
UKPGA

Buyer, suppliers and contacts

Organisation 1
Name
Ministry of Justice
Id
GB-PPON-PDNN-2773-HVYN

Identifier

Scheme
GB-PPON
Id
PDNN-2773-HVYN

Address

Street Address
102 Petty France
Locality
London
Postal Code
SW1H 9AJ
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Contracts and changes

Entry 1
Id
1
Award ID
1

Implementation

Metrics

Entry 1
Id
1
Title
Service Availability
Description
Service Availability shall be measured as a percentage of the total time in a Service Period, excluding permitted mainenance periods agreed for NOMIS.

Observations

Entry 1
Measure
100%
Id
055261-2026

Period

Starts
1 Oct 2025, 00:00
Ends
31 May 2026, 23:59

Measure Classification

Id
met
Description
Good - performance is meeting or exceeding the KPI
Entry 2
Id
2
Title
Fix Times - Severity 1
Description
The "Fix Time" of a Service Incident is the period from the time that the Service Incident has been reported to the Supplier to the point of its Resolution. Severity 1 - Supplier implements a resolution within twenty-four (24) hours of the initial notification.

Observations

Entry 1
Measure
100%
Id
055261-2026

Period

Starts
1 Oct 2025, 00:00
Ends
31 May 2026, 23:59

Measure Classification

Id
met
Description
Good - performance is meeting or exceeding the KPI
Entry 3
Id
3
Title
Fix Times - Severity 2
Description
The "Fix Time" of a Service Incident is the period from the time that the Service Incident has been reported to the Supplier to the point of its Resolution. Severity 2 - Supplier shall provide a resolution within one hundred twenty (120) hours of initial notification to Supplier.

Observations

Entry 1
Measure
100%
Id
055261-2026

Period

Starts
1 Oct 2025, 00:00
Ends
31 May 2026, 23:59

Measure Classification

Id
met
Description
Good - performance is meeting or exceeding the KPI

Documents

Entry 1
Id
055261-2026
Document Type
implementationNotice
Notice Type
UK9
Description
Contract performance notice on Find a Tender
Published
11 Jun 2026, 14:14
Format
text/html

Recorded locations

  • Buyer location · London · UKI32 · SW1H 9AJ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 055261-2026Contract performance notice on Find a Tender ·