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PROCUREMENT OPPORTUNITY

009060 - Active Inclusion Service Case Management and Homelessness Accommodation Allocation System

Newcastle City Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 05:00.

Opportunity overview

Newcastle City Council (NCC) is inviting demonstrations from providers ahead of the planned procurement of a Case Management and Homeless Accommodation Allocation System. This system will support the functions of all areas of the Active Inclusion Service (AIS): homelessness advice and support, temporary accommodation, debt advice, and refugee integration. In addition, the product must be able to manage referrals and placements to NCC's commissioned homelessness accommodation and application and allocation of a discretionary fund. We require a product that support the management of the Active Inclusion services. This includes: Specialist: Statutory HRA Assessment and upload to DLUHC system, H-CLIC Accommodation assessment, referral, placement selection and recording Debt case management and solutions Integration support for migrants, refugees and asylum seekers Allocation of discretionary funding Standard: Case Management Reporting Online and offline forms Configurable user access The current solutions are utilised by 500-600 staff, with 100-200 concurrent users, across the host and external partner organisations. In preparation for a future procurement exercise, via an open tender, suppliers are being given an opportunity to demonstrate their product, which will assist the Council with their specification and tender preparations. The same information will be gathered from all suppliers who participate in the event. There will be 5 Suppliers chosen to demonstrate their system to ensure the specification will be appropriate for the tender process in August 2025. There will be demonstration dates available from 30th June until 18th July 2025. These will be 90 minutes plus 15 minutes Q&A. **Demo Invitation - Limited Slots Available** We are inviting suppliers to participate in a 1 hour 30-minute demo session, which will include 15 minutes for Q&A. Please note: Only the first five suppliers to respond will be booked for a demo slot (first come, first served). The purpose of these demos is to gain insight into current market offerings and innovations. This will help us refine our specification and potentially include additional features based on what we learn. If you're interested in participating, please confirm your availability as soon as possible. The interest period will end on Wednesday 2nd July at 11.00.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
009060 - AIS Database
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Amendments

Entry 2
Id
036260-2025
Description
This Opportunity ended on 27th June 2025 as 5 supplier sent in their details for the demos. Please look out for a tender Procedure in July and please submit a tender (if appropriate). Thank you.

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
1 Jul 2025, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Suitability

Sme
Yes

Contract period

Ends
30 Jun 2029, 23:59
Starts
1 Jul 2027, 00:00
Max Extent Date
30 Jun 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKC
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Planning and budget

Documents

Entry 1
Id
035036-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
25 Jun 2025, 12:21
Entry 2
Id
035054-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
25 Jun 2025, 12:53
Entry 3
Id
036260-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
30 Jun 2025, 18:43

Milestones

Entry 1
Id
engagement
Type
engagement
Status
met
Date Met
27 Jun 2025, 00:00
Due
2 Jul 2025, 23:59
Description
Demo Invitation - Limited Slots Available - Via Teams: We are inviting suppliers to participate in a 1 hour 30-minute demo session, which will include 15 minutes for Q&A Date & Time Mon 30th Jun 14:00 - 15:45 Fri 4th July 13:00-14:45 Wed 9th July 10:00-11:45 Fri 11th July 10:00-11:45 Mon 14th July 14:00-15:45 Thurs 17th July 9:30-11:15 Fri 18th July 9:30-11:15 Please note: Only the first five suppliers to respond will be booked for a demo slot (first come, first served). The EOI will close when there is 5 suppliers responded. The purpose of these demos is to gain insight into current market offerings and innovations. This will help us refine our specification and potentially include additional features based on what we learn. If you're interested in participating, please confirm your availability as soon as possible. The interest will end on Wednesday 2nd July at 11.00 or when there are 5 suppliers. Please see specification and return your Demo slot ASAP. Please go to: https://www.open-uk.org Open Reference: OPEN20251058 https://www.open-uk.org/opportunities/overview/public/507a5375-21c6-4d8b-98ff-14532b5e4cb1

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBHM-6848-TWYG
Name
Newcastle City Council

Roles

buyer

Address

Region
UKC22
Country
GB
Locality
Newcastle Upon Tyne
Postal Code
NE1 8QH
Country Name
United Kingdom
Street Address
Civic Centre

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PBHM-6848-TWYG
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Newcastle Upon Tyne · UKC22 · NE1 8QH · United Kingdom
  • Delivery location · UKC · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05534e-2025-06-30T18:43:43+01:00Preliminary market engagement notice on Find a Tender ·