ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

ICT Hardware and Software Support and Maintenance framework

Stoke on Trent City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 03:46.

Opportunity overview

Stoke-on-Trent City Council wishes to appoint an Information Communication Technology partner to assist in the supply, delivery, maintenance, support and implementation of its ICT requirements over a four year period. The framework will be made available to public contracting authorities in Stoke-on-Trent, Staffordshire and Cheshire.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SOFTCAT PLC

Matched by number
Contract value
£15m
Awarded
Not supplied
Contract signed
1 Jan 2026
Including VAT
£18m
Award ID
1
Status
active
Identifier
GB-COH 02174990
Location
Marlow, UKJ13, SL7 1LW, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
S R/2025/478
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Participation Fees

Entry 1
Description
A rebate of 3% will be applied to spend from other participating local authorities who access the framework agreement. This arrangement supports the administration and management of the framework
Id
ocds-h6vhtk-05523f

Type

win

Relative Value

Proportion
0.03
Monetary Value
award

Techniques

Has Framework Agreement
Yes

Framework Agreement

Method
withoutReopeningCompetition
Type
open
Buyer Categories
This framework may be used by the Council and other UK public sector bodies operating within the geographical regions selected in this notice. This includes (but is not limited to) local authorities, NHS bodies, police and emergency services, housing associations, and other contracting authorities as defined in the Public Contracts Regulations 2015 and the Procurement Act 2023.
Description
When a Customer wishes to procure Deliverables, they may issue a Call-Off Invitation to the Supplier, requesting a Quotation. The Supplier will respond with a Quotation that includes: A description of the proposed Deliverables; Any relevant implementation or delivery plans; and Pricing, calculated in accordance with the agreed Pricing Mechanism, which includes: the anticipated cost of the Deliverables, an agreed margin, and (for Non-Council Customers only) a management charge. If the Customer accepts the Quotation, they will issue an Order, forming a call-off contract. This contract will incorporate: the terms of the Framework Agreement, the Customer's Order, any specific requirements issued with the Call-Off Invitation, and the Supplier's Quotation. Customers are not obligated to proceed with a call-off after receiving a Quotation and may cancel or delay the process without incurring any cost or penalty.

Buyer Location Restrictions

Entry 1

Gazetteer

Scheme
GB-ITL

Identifiers

UKD62
Entry 2

Gazetteer

Scheme
GB-ITL

Identifiers

UKG23
Entry 3

Gazetteer

Scheme
GB-ITL

Identifiers

UKG24

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Stoke on Trent City Council
Id
GB-PPON-PDQZ-1442-RZTZ

Identifier

Scheme
GB-PPON
Id
PDQZ-1442-RZTZ

Address

Street Address
Civic Centre, Glebe Street
Locality
Stoke-on-Trent
Postal Code
ST4 1HH
Country
GB
Country Name
United Kingdom
Region
UKG23

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SOFTCAT PLC
Id
GB-COH-02174990

Identifier

Scheme
GB-COH
Id
02174990

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PZRT-9169-TVMT

Address

Street Address
Solar House, Fieldhouse Lane
Locality
Marlow
Postal Code
SL7 1LW
Country
GB
Country Name
United Kingdom
Region
UKJ13

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
30000000
Description
Office and computing machinery, equipment and supplies except furniture and software packages
Entry 2
Scheme
CPV
Id
48500000
Description
Communication and multimedia software package
Entry 3
Scheme
CPV
Id
48700000
Description
Software package utilities
Entry 4
Scheme
CPV
Id
48800000
Description
Information systems and servers

Delivery locations

Entry 1
Region
UKD62
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKG23
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKG24
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02174990
Name
SOFTCAT PLC

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
1 Jan 2026, 00:00

Period

Starts
1 Jan 2026, 00:00
Ends
21 Dec 2027, 23:59
Max Extent Date
31 Dec 2029, 23:59

Renewal

Description
Two 12 month options to extend

Value

Including VAT
18,000,000
Amount
15,000,000
Currency
GBP

Documents

Entry 1
Id
031835-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
8 Apr 2026, 11:39
Format
text/html

Recorded locations

  • Buyer location · Stoke-on-Trent · UKG23 · ST4 1HH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 031835-2026Contract details notice on Find a Tender ·