Passenger Booking and Journey Planning App

Scope, procedure and submissions

Id

TfW0893.00

Status

complete

Published risks

Unanticipated delays in technical delivery to the programme, due to the complexities of multiple connected IT Projects upon which this agreement may have interdependencies. The longer term strategic direction is currently in development and at an early stage of the project. It is therefore not possible to identify and assess all risks at this time. Changes to the current budget position, causing development plans to be amended. Unplanned delays with the delivery of inflight activity by the supplier. For the reasons above, modifications to the contract may be required during the term.

Procurement Method

direct

Procurement Method Details

Direct award

Why this procedure was chosen

In accordance with Section 41 of the Procurement Act 2023, a direct award is justified to Imaginet as the existing supplier, due to the absence of competition for technical reasons and there is no reasonable alternative currently. In accordance with Schedule 5: Section 7 - The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where- (a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. The supplier has developed the TfW passenger application, as a bespoke solution and the application IP is owned by TfW, however the content management IP is owned by the supplier. No other supplier can provide a comparable solution at this time: 1) within the required timescales 2) without causing significant disruption to the business and passengers Page 6 to 7 3)) without undermining the delivery of value for money at a critical stage of technological development. The renewal of this maintenance and support agreement is essential to ensure passengers continue to have the ability to book tickets via the app and that this service provisions continues uninterrupted to avoid disruption to an essential public transport service. During the term of this new agreement, further investment to support the completion of 'in flight' development is necessary and further limited essential development to support passenger use of the application.

Lots and requirements

Published documents

Buyer, suppliers and contacts

Award information

Contracts and changes

Recorded locations

• Buyer location · Pontypridd · UKL15 · CF37 4TH · United Kingdom