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PROCUREMENT OPPORTUNITY

Care at Home Flexible Framework

Scottish Borders Council · award, contract

Tender information last checkedLast checked 26 Sept 2026, 03:56.

Opportunity overview

Provision of Care at Home services within the Scottish Borders

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

British Red Cross Society

Matched by exact name
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
London, UK, EC2Y 9AL, United Kingdom

Call-in Homecare Limited

Matched by exact name
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
Edinburgh, UKM75, EH6 5NP, United Kingdom

Concept Home Care

Match pending…
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
TRANENT, UKM73, EH33 1RD, United Kingdom

Enhance Support and Care

Match pending…
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
peebles, UKM91, eh45 8hG, United Kingdom

Gentle Hands healthCare limited

Matched by exact name
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
Kirkcaldy, UK, ky2 6hd, United Kingdom

MFCM

Match pending…
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
Falkirk, UKM75, FK2 7LJ, United Kingdom

McSence Communication Ltd.

Matched by exact name
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
Dalkeith, UKM73, eh22 5ta, United Kingdom

Nightingales Home Help Services

Matched by normalised name
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
Kelso, UKM91, TD5 7HD, United Kingdom
Shared contract value
£76m
Awarded
Not supplied
Contract signed
26 Jul 2026
Suppliers
One of 9 awarded suppliers
Award ID
076386-2026-1
Status
active
Location
Hawick, UKM91, TD9 9RE, United Kingdom

Classification

  • CPV85000000 — Health and social work services
  • CPV85300000 — Social work and related services
  • CPV85310000 — Social work services
  • CPV85312000 — Social work services without accommodation

Lots

  • Scottish Borders Council is seeking to establish a flexible framework agreement for the provision of care at home services and is inviting tenders from suitably qualified and experienced providers. The anticipated start date of the framework is 19th May 2026 and it is expected to last 10 years, with the option to periodically admit new entrants. No guarantee is given as to the volume or value of any business awarded to any provider admitted to the framework agreement. Additional information: The services required fall within the scope of Schedule 3 of the Public Contracts (Scotland) Regulations and the procurement is carried out in accordance with Regulations 74-76.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
1001434
Status
complete
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Award Criteria Details
Evaluation of the award criteria will be on the basis of Most Economically Advantageous Tender with a price/quality split of 40/60

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85000000
Description
Health and social work services

Techniques

Has Framework Agreement
Yes

Lots and requirements

Entry 1
Id
1
Description
Scottish Borders Council is seeking to establish a flexible framework agreement for the provision of care at home services and is inviting tenders from suitably qualified and experienced providers. The anticipated start date of the framework is 19th May 2026 and it is expected to last 10 years, with the option to periodically admit new entrants. No guarantee is given as to the volume or value of any business awarded to any provider admitted to the framework agreement. Additional information: The services required fall within the scope of Schedule 3 of the Public Contracts (Scotland) Regulations and the procurement is carried out in accordance with Regulations 74-76.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85312000
Description
Social work services without accommodation
Entry 2
Scheme
CPV
Id
85300000
Description
Social work and related services
Entry 3
Scheme
CPV
Id
85310000
Description
Social work services

Delivery locations

Entry 1
Region
UKM91

Delivery Location

Description
Scottish Borders local authority area

Buyer, suppliers and contacts

Organisation 1
Name
Scottish Borders Council
Id
GB-FTS-3123

Identifier

Legal Name
Scottish Borders Council

Address

Street Address
Council Headquarters
Locality
Newtown St Boswells
Region
UKM91
Postal Code
TD6 0SA
Country Name
United Kingdom

Contact

Name
Ryan Douglas
Telephone
+44 1835824000

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Gentle Hands healthCare limited
Id
GB-FTS-185706

Identifier

Legal Name
Gentle Hands healthCare limited

Address

Street Address
20 John smith business centre
Locality
Kirkcaldy
Region
UK
Postal Code
ky2 6hd
Country Name
United Kingdom

Contact

Telephone
+44 7366614123

Roles

supplier

Details

Scale
sme
Organisation 3
Name
SRS Care Solutions (Scotland) Ltd
Id
GB-FTS-185707

Identifier

Legal Name
SRS Care Solutions (Scotland) Ltd

Address

Street Address
Annan Business Centre, 3 Teviot Drive
Locality
Hawick
Region
UKM91
Postal Code
TD9 9RE
Country Name
United Kingdom

Contact

Telephone
+44 7837979399

Roles

supplier

Details

Scale
sme
Organisation 4
Name
Nightingales Home Help Services
Id
GB-FTS-185708

Identifier

Legal Name
Nightingales Home Help Services

Address

Street Address
24 Horsemarket kelso
Locality
Kelso
Region
UKM91
Postal Code
TD5 7HD
Country Name
United Kingdom

Contact

Telephone
+44 1573226868

Roles

supplier

Details

Scale
sme
Organisation 5
Name
Call-in Homecare Limited
Id
GB-FTS-133330

Identifier

Legal Name
Call-in Homecare Limited

Address

Street Address
6th Floor, Sugar Bond, 2 Anderson Place
Locality
Edinburgh
Region
UKM75
Postal Code
EH6 5NP
Country Name
United Kingdom

Contact

Telephone
+44 7701281869

Roles

supplier
Organisation 6
Name
MFCM
Id
GB-FTS-185709

Identifier

Legal Name
MFCM

Address

Street Address
124 MUNGALHEAD ROAD
Locality
Falkirk
Region
UKM75
Postal Code
FK2 7LJ
Country Name
United Kingdom

Contact

Telephone
+44 1324636600

Roles

supplier

Details

Scale
sme
Organisation 7
Name
Concept Home Care
Id
GB-FTS-185710

Identifier

Legal Name
Concept Home Care

Address

Street Address
Office 13, Merryfield Business Centre, Macmerry Industrial Estate
Locality
TRANENT
Region
UKM73
Postal Code
EH33 1RD
Country Name
United Kingdom

Contact

Telephone
+44 7818407255

Roles

supplier

Details

Scale
sme
Organisation 8
Name
Enhance Support and Care
Id
GB-FTS-185711

Identifier

Legal Name
Enhance Support and Care

Address

Street Address
Suite 1, County Buildings, Rosetta Road
Locality
peebles
Region
UKM91
Postal Code
eh45 8hG
Country Name
United Kingdom

Contact

Telephone
+44 7541549541

Roles

supplier

Details

Scale
sme
Organisation 9
Name
McSence Communication Ltd.
Id
GB-FTS-133351

Identifier

Legal Name
McSence Communication Ltd.

Address

Street Address
32 Sycamore Road, Mayfield, Dalkeith
Locality
Dalkeith
Region
UKM73
Postal Code
eh22 5ta
Country Name
United Kingdom

Contact

Telephone
+44 1314541506

Roles

supplier

Details

Scale
sme
Organisation 10
Name
British Red Cross Society
Id
GB-FTS-133360

Identifier

Legal Name
British Red Cross Society

Address

Street Address
44 Moorfields
Locality
London
Region
UK
Postal Code
EC2Y 9AL
Country Name
United Kingdom

Contact

Telephone
+44 3448711111

Roles

supplier
Organisation 11
Name
Jedburgh Sherriff Court and Justice of the Peace Court
Id
GB-FTS-23221

Identifier

Legal Name
Jedburgh Sherriff Court and Justice of the Peace Court

Address

Street Address
Castlegate
Locality
Jedburgh
Postal Code
TD8 6AR
Country Name
United Kingdom

Contact

Telephone
+44 1835863231

Roles

reviewBody

Details

Award information

Award 1
Id
076386-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-185706
Name
Gentle Hands healthCare limited
Supplier 2
Id
GB-FTS-185707
Name
SRS Care Solutions (Scotland) Ltd
Supplier 3
Id
GB-FTS-185708
Name
Nightingales Home Help Services
Supplier 4
Id
GB-FTS-133330
Name
Call-in Homecare Limited
Supplier 5
Id
GB-FTS-185709
Name
MFCM
Supplier 6
Id
GB-FTS-185710
Name
Concept Home Care
Supplier 7
Id
GB-FTS-185711
Name
Enhance Support and Care
Supplier 8
Id
GB-FTS-133351
Name
McSence Communication Ltd.
Supplier 9
Id
GB-FTS-133360
Name
British Red Cross Society

Contracts and changes

Entry 1
Id
076386-2026-1
Award ID
076386-2026-1
Status
active
Date Signed
27 Jul 2026, 00:00

Value

Amount
76,000,000
Currency
GBP

Recorded locations

  • Buyer location · Newtown St Boswells · UKM91 · TD6 0SA · United Kingdom
  • Delivery location · UKM91

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 016666-2026tender ·
  2. 076386-2026award, contract ·