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PROCUREMENT OPPORTUNITY

Mobile Application Shell Delivery Requirements

Transport for Greater Manchester · compiled

Tender information last checkedLast checked 30 Sept 2026, 04:46.

Opportunity overview

TfGM requires an extension of its current agreement with Softwire Ltd to maintain continuity of service for its BeeApp mobile application and to facilitate a low-risk, phased handover to an internal TfGM team when in place.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Softwire Technology Limited

Matched by number
Contract value
£1.7m
Awarded
Not supplied
Contract signed
18 Jun 2025
Award ID
034402-2025-1
Status
active
Identifier
GB-COH 03824658
Location
London, UKI, N32FG, United Kingdom

Classification

  • CPV72200000 — Software programming and consultancy services

Lots

  • The original contract was awarded to Softwire Technology Limited following a mini-competition under the Crown Commercial Service's Digital Outcomes and Specialists 5 (DOS5) framework agreement (RM1043.7), Lot 1. The procurement was conducted by Transport for Greater Manchester (TfGM) in full compliance with the framework terms and was established to cover the design, development, and early operational support of the Bee Network mobile application. The Bee Network App forms a key element of TfGM's customer-facing digital proposition. It supports sustainable travel across Greater Manchester by enabling users to access real-time travel information, plan multimodal journeys, and interact with the wider Bee Network transport system. The app has become a high-profile and critical tool in delivering a seamless and integrated public transport experience to users. The contract is structured around a Statement of Work (SOW) mechanism, with all work commissioned via TfGM-approved SOWs under agreed Time and Materials (T&M) rates. This ensures clear scope definition, milestone control, and cost transparency. It was originally envisaged that the initial term (two-year) contract period would cover both the initial development and a short operational phase, with responsibility for all further development and maintenance of the app transitioning thereafter to an internal team within TfGM, however, the establishment of the internal capability has been delayed. As a result, TfGM is seeking to extend the current agreement with Softwire Ltd for a short, time-limited period of time to maintain continuity of service and facilitate a low-risk, phased handover to TfGM once the internal team is in place.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-0551c6
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This notice provides transparency around the reasons for this Direct Award of the Mobile App Shell Delivery Requirement. The decision to enter into a further 18-month extension with Softwire beyond the current 2.5 years contract term with respect to the Mobile App Shell Delivery Requirement Agreement is necessary for the following reasons: At the time the original contract was awarded, TfGM planned for internal resourcing to be in place to assume responsibility for the app's ongoing development and support by the end of the contract term. However, due to delays in recruitment and internal team setup, this transition has not yet occurred. Conducting a new competitive procurement to cover this interim period is neither practical nor commercially sensible. Appointing a new supplier for a short-term arrangement would likely introduce significant inefficiencies and service risks due to the need for duplication of onboarding and knowledge transfer, only for the service to be transitioned again shortly thereafter to internal staff. Such a process would not represent good value for money and would not be feasible from both a practical and technical perspective. Direct award of a further contract to Softwire Ltd, allows TfGM to retain continuity of service, avoid unnecessary transition risks, and maintain cost control via the existing T&M SOW mechanism. The extension is time-limited, consistent with the original contract scope.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72200000
Scheme
CPV
Description
Software programming and consultancy services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Has Options
No
Description
The original contract was awarded to Softwire Technology Limited following a mini-competition under the Crown Commercial Service's Digital Outcomes and Specialists 5 (DOS5) framework agreement (RM1043.7), Lot 1. The procurement was conducted by Transport for Greater Manchester (TfGM) in full compliance with the framework terms and was established to cover the design, development, and early operational support of the Bee Network mobile application. The Bee Network App forms a key element of TfGM's customer-facing digital proposition. It supports sustainable travel across Greater Manchester by enabling users to access real-time travel information, plan multimodal journeys, and interact with the wider Bee Network transport system. The app has become a high-profile and critical tool in delivering a seamless and integrated public transport experience to users. The contract is structured around a Statement of Work (SOW) mechanism, with all work commissioned via TfGM-approved SOWs under agreed Time and Materials (T&M) rates. This ensures clear scope definition, milestone control, and cost transparency. It was originally envisaged that the initial term (two-year) contract period would cover both the initial development and a short operational phase, with responsibility for all further development and maintenance of the app transitioning thereafter to an internal team within TfGM, however, the establishment of the internal capability has been delayed. As a result, TfGM is seeking to extend the current agreement with Softwire Ltd for a short, time-limited period of time to maintain continuity of service and facilitate a low-risk, phased handover to TfGM once the internal team is in place.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-29942
Name
Transport for Greater Manchester

Roles

buyer

Address

Region
UKD3
Locality
Manchester
Postal Code
M13BG
Country Name
United Kingdom
Street Address
2 Piccadilly Place

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Transport Authority
Entry 2
Scheme
COFOG
Description
Transport

Identifier

Legal Name
Transport for Greater Manchester
No Identifier Rationale
notOnAnyRegister

Contact

Name
Julian Benson
Organisation 2
Id
GB-COH-03824658
Name
Softwire Technology Limited

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
N32FG
Country Name
United Kingdom
Street Address
1st Floor Gallery Court, 28 Arcadia Avenue

Details

Scale
large

Identifier

Id
03824658
Scheme
GB-COH
Legal Name
Softwire Technology Limited

Contact

Organisation 3
Id
GB-FTS-66
Name
The High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
The High Court of England and Wales

Award information

Award 1
Id
034402-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-03824658
Name
Softwire Technology Limited

Related lots

1

Contracts and changes

Entry 1
Id
034402-2025-1
Status
active
Award ID
034402-2025-1
Date Signed
19 Jun 2025, 00:00

Value

Amount
1,650,000
Currency
GBP

Recorded locations

  • Buyer location · Manchester · UKD3 · M13BG · United Kingdom
  • Delivery location · UKD

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0551c6-2025-06-23T13:38:45+01:00compiled ·