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PROCUREMENT OPPORTUNITY

Extension of Intrepid System

Health Education and Improvement Wales (HEIW) · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 04:42.

Opportunity overview

Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Vitalhub UK Limited

Matched by exact name
Published award value
£205.4k
Awarded
Not supplied
Contract signed
24 Jun 2025
Award ID
1
Status
active
Identifier
GB-PPON PZTR-3437-HGWM
Location
London, UKI31, WC2A 3TH, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
HEIW-STA-811
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PRNH-7564-JLCQ
Name
Health Education and Improvement Wales (HEIW)

Roles

buyer

Address

Region
UKL15
Country
GB
Locality
Cardiff
Postal Code
CF15 7QQ
Country Name
United Kingdom
Street Address
HEIW, Ty Dysgu Cefn Coed, Nantgarw

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government
Entry 2
Id
GB-WLS
Scheme
UK_CA_DEVOLVED_REGULATIONS
Description
Welsh devolved regulations apply

Identifier

Id
PRNH-7564-JLCQ
Scheme
GB-PPON

Contact

Name
SAIRAM KUNURI
Telephone
+447435577774
Organisation 2
Id
GB-PPON-PXWV-6492-CGMN
Name
NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)
Role Details
Complete Procurement Support

Roles

procuringEntity

Address

Region
UKL15
Country
GB
Locality
Cardiff
Postal Code
CF15 7QZ
Country Name
United Kingdom
Street Address
4-5 Charnwood Court

Details

Identifier

Id
PXWV-6492-CGMN
Scheme
GB-PPON

Contact

Name
SAIRAM KUNURI
Telephone
+447435577774
Organisation 3
Id
GB-PPON-PZTR-3437-HGWM
Name
Vitalhub UK Limited

Roles

supplier

Address

Region
UKI31
Country
GB
Locality
London
Postal Code
WC2A 3TH
Country Name
United Kingdom
Street Address
2 Stone Buildings

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
PZTR-3437-HGWM
Scheme
GB-PPON

Contact

Award information

Award 1
Id
1
Title
Extension of Intrepid System
Status
active
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKL
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72261000
Scheme
CPV
Description
Software support services

Value

Amount
205,366
Currency
GBP
Including VAT
246,439

Renewal

Description
The contract will commence on 1 July 2025 and end on 30 September 2025, with an optional 3-month extension to 31 December 2025.

Documents

Entry 1
Id
034363-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
23 Jun 2025, 12:33

Suppliers

Supplier 1
Id
GB-PPON-PZTR-3437-HGWM
Name
Vitalhub UK Limited

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
24 Jun 2025, 23:59

Related lots

1

Contract period

Ends
30 Sept 2025, 23:59
Starts
1 Jul 2025, 00:00
Max Extent Date
30 Dec 2025, 23:59

Contracts and changes

Entry 1
Id
1
Title
Extension of Intrepid System
Status
active
Award ID
1
Date Signed
25 Jun 2025, 00:00
Has Renewal
Yes
Above Threshold
Yes

Value

Amount
205,366
Currency
GBP
Including VAT
246,439

Period

Ends
30 Sept 2025, 23:59
Starts
1 Jul 2025, 00:00
Max Extent Date
31 Dec 2025, 23:59

Renewal

Description
1st July 2025 –30th September 2025, plus an additional 3-month extension to 31st December if required.

Documents

Entry 1
Id
035947-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
30 Jun 2025, 08:48

Recorded locations

  • Buyer location · Cardiff · UKL15 · CF15 7QQ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-0551ac-2025-06-30T08:48:36+01:00Transparency notice on Find a Tender ·